The art of negotiation comes into play daily in the life of employees at all levels and in every position. Participants explore how current approaches to negotiation strategy and tactics are used, what negotiation entails, types of negotiation relationships that exist from hard bargain to win-win, to fully partnered relationships and personal ones. The course explores the personal and behavioral characteristics of an effective negotiator. Participants discuss how empowerment, power, and authority affect the negotiation process and outcome. Topics include how important it is to plan and prepare for a negotiation session.
About this Course
What you will learn
Understand how negotiation differs from selling
Identify common negotiation styles
Describe the personal and behavioral characteristics of an effective negotiator
Assess your personal style and how it affects the negotiation process
Skills you will gain
- Win-Win Game
- Principled Negotiation
Syllabus - What you will learn from this course
What is Negotiation?
Influencing Factors and Considerations
You and Your Counterparts as Negotiators
Preparation, Planning and Implementation
- 5 stars63.93%
- 4 stars25.70%
- 3 stars6.52%
- 2 stars1.98%
- 1 star1.84%
TOP REVIEWS FROM THE ART OF NEGOTIATION
Amazing course. I was able to successfully negotiate my first business deal (on the first offer) using the principles taught in this course. It's worth taking.
This course helped me to think more thoroughly about the elements of successful negotiation. I intend to incorporate ideas from this course into my practice of negotiation on the job going forward.
Thanks to Sue Robin for this great Course. I learn a lot from you. Thanks to UCI Division of continuing education for conducting this great course. Thanks too to coursera.
I am new to Coursera and this is my first course. I found it very helpful in the current area of work. The detailing is good and the concepts are practicable.
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