Amazon Web Services
Cloud Support Essentials: A Technical Approach
Amazon Web Services

Cloud Support Essentials: A Technical Approach

Alex G.
Oksana Hoeckele

Instructors: Alex G.

Course

Gain insight into a topic and learn the fundamentals

Beginner level

Recommended experience

10 hours (approximately)
Flexible schedule
Learn at your own pace

Details to know

Earn a career certificate

Add to your LinkedIn profile

Assessments

8 assignments

Taught in English

Course

Gain insight into a topic and learn the fundamentals

Beginner level

Recommended experience

10 hours (approximately)
Flexible schedule
Learn at your own pace

See how employees at top companies are mastering in-demand skills

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Build your Cloud Computing expertise

This course is part of the AWS Cloud Support Associate Professional Certificate
When you enroll in this course, you'll also be enrolled in this Professional Certificate.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate from Amazon Web Services
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Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV

Share it on social media and in your performance review

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There are 4 modules in this course

In the first section of this course, we will focus on how to navigate in a Linux environment using only the CLI. We will explain how to create files, directories, and the commands you need to manage your system. We will also discover how to set permissions in the environment as well as edit text and configuration files.

What's included

11 videos4 readings1 assignment1 discussion prompt2 plugins

In the second section, we’ll go a bit deeper into the CLI and learn about troubleshooting tools that we have available to us. You’ll see how to test networking connectivity as well as install and configure Linux applications.

What's included

9 videos2 readings2 assignments1 app item

The third portion of this course will focus on network troubleshooting in AWS. We’ll discover the common ports that can cause problems when setting up security groups and network access control lists (NACLs). We’ll also learn how AWS handles DNS and the steps you can take if something isn’t resolving correctly.

What's included

8 videos2 readings2 assignments1 app item1 discussion prompt

Finally, the course concludes by covering common troubleshooting scenarios. What do you do when your Linux application keeps crashing? How about a troublesome SSH connection that isn’t working? Where do you look if your hosts are missing internet connectivity? We’ll walk you through these scenarios and more.

What's included

11 videos1 reading3 assignments1 app item1 plugin

Instructors

Alex G.
Amazon Web Services
8 Courses26,430 learners

Offered by

Recommended if you're interested in Cloud Computing

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