About this Course

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Learner Career Outcomes

25%

got a tangible career benefit from this course
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Beginner Level
Approx. 17 hours to complete
English
Subtitles: English, Arabic

Skills you will gain

Active ListeningCommunicationFacilitationInteraction

Learner Career Outcomes

25%

got a tangible career benefit from this course
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Beginner Level
Approx. 17 hours to complete
English
Subtitles: English, Arabic

Offered by

Emory University logo

Emory University

Syllabus - What you will learn from this course

Content RatingThumbs Up98%(2,064 ratings)Info
Week
1

Week 1

4 hours to complete

Conflict As an Opportunity?

4 hours to complete
7 videos (Total 41 min), 3 readings, 2 quizzes
7 videos
Conflict Transformation Introduced7m
Understanding Conflict5m
The Four Dimensions of Change10m
Conflict Is a Nested Phenomenon5m
Constructive Change and Nonviolent Resistance6m
Week 1 Recap1m
3 readings
Course Outline and Grading Information5m
Fundamental Texts on Conflict Transformation1h 20m
Nested Theory and Nonviolent Resistance1h 30m
1 practice exercise
Practice10m
Week
2

Week 2

3 hours to complete

Know Thyself: How Do You Respond to Conflict and Why Do You Respond That Way?

3 hours to complete
6 videos (Total 45 min), 3 readings, 2 quizzes
6 videos
The Five Conflict Styles8m
Which Style Is Best for What Kind of Conflict?12m
The Brain's Response to Conflict1m
The Body's Response to Conflict13m
Week 2 Recap2m
3 readings
Discover Your Conflict Style15m
Weekly Readings30m
Physical and Psychological Responses to Stress15m
1 practice exercise
Practice10m
Week
3

Week 3

3 hours to complete

What in the World Is Going On? Analyzing Conflict

3 hours to complete
6 videos (Total 28 min), 3 readings, 2 quizzes
6 videos
"Trouble at the Bus Stop"3m
The ABC Tool3m
The Onion Tool3m
The Tree Tool4m
Week 3 Recap1m
3 readings
Weekly Readings50m
Case Study and Tools Handout10m
Conflict Analysis Organizations, Resources, and Manuals1h 10m
1 practice exercise
Practice10m
Week
4

Week 4

4 hours to complete

Doing Well in the Middle

4 hours to complete
7 videos (Total 50 min), 2 readings, 2 quizzes
7 videos
Phases of the Mediation Process8m
The Role of the Mediator9m
Mediation Demonstration12m
Defining a Circle Process4m
Elements of the Circle Process10m
Week 4 Recap1m
2 readings
Weekly Readings2h
Mediation and Circle Process Handout5m
1 practice exercise
Practice10m

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Frequently Asked Questions

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