About this Course

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Learner Career Outcomes

50%

started a new career after completing these courses

17%

got a tangible career benefit from this course
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Beginner Level
Approx. 17 hours to complete
English

Skills you will gain

Active ListeningCommunicationFacilitationInteraction

Learner Career Outcomes

50%

started a new career after completing these courses

17%

got a tangible career benefit from this course
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Beginner Level
Approx. 17 hours to complete
English

Offered by

Placeholder

Emory University

Syllabus - What you will learn from this course

Content RatingThumbs Up98%(2,388 ratings)Info
Week
1

Week 1

4 hours to complete

Conflict As an Opportunity?

4 hours to complete
7 videos (Total 41 min), 3 readings, 2 quizzes
7 videos
Conflict Transformation Introduced7m
Understanding Conflict5m
The Four Dimensions of Change10m
Conflict Is a Nested Phenomenon5m
Constructive Change and Nonviolent Resistance6m
Week 1 Recap1m
3 readings
Course Outline and Grading Information5m
Fundamental Texts on Conflict Transformation1h 20m
Nested Theory and Nonviolent Resistance1h 30m
1 practice exercise
Practice10m
Week
2

Week 2

3 hours to complete

Know Thyself: How Do You Respond to Conflict and Why Do You Respond That Way?

3 hours to complete
6 videos (Total 45 min), 3 readings, 2 quizzes
6 videos
The Five Conflict Styles8m
Which Style Is Best for What Kind of Conflict?12m
The Brain's Response to Conflict1m
The Body's Response to Conflict13m
Week 2 Recap2m
3 readings
Discover Your Conflict Style15m
Weekly Readings30m
Physical and Psychological Responses to Stress15m
1 practice exercise
Practice10m
Week
3

Week 3

4 hours to complete

What in the World Is Going On? Analyzing Conflict

4 hours to complete
6 videos (Total 28 min), 3 readings, 2 quizzes
6 videos
"Trouble at the Bus Stop"3m
The ABC Tool3m
The Onion Tool3m
The Tree Tool4m
Week 3 Recap1m
3 readings
Weekly Readings1h 10m
Case Study and Tools Handout10m
Conflict Analysis Organizations, Resources, and Manuals1h 10m
1 practice exercise
Practice10m
Week
4

Week 4

4 hours to complete

Doing Well in the Middle

4 hours to complete
7 videos (Total 50 min), 2 readings, 2 quizzes
7 videos
Phases of the Mediation Process8m
The Role of the Mediator9m
Mediation Demonstration12m
Defining a Circle Process4m
Elements of the Circle Process10m
Week 4 Recap1m
2 readings
Weekly Readings2h
Mediation and Circle Process Handout5m
1 practice exercise
Practice10m

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