Taipei Medical University

Healthcare Management: Organisational Insights

Taipei Medical University

Healthcare Management: Organisational Insights

Nai-Wen Kuo

Instructor: Nai-Wen Kuo

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Gain insight into a topic and learn the fundamentals.
Beginner level
No prior experience required
1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Beginner level
No prior experience required
1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Identify the foundational theories of management, human resource practices, and healthcare quality improvement.

  • Distinguish between theoretical frameworks used to analyze organizations, compensation systems, and patient safety.

  • Apply management and quality-improvement theories to diagnose real-world organizational and healthcare scenarios.

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Recently updated!

October 2026

Assessments

7 assignments

Taught in English

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There are 6 modules in this course

This module explores the origins of management as a discipline — from Adam Smith's division of labor to Fayol's principles, Weber's bureaucracy, and Taylor's scientific management. It also covers the shift toward human-centered thinking through the Hawthorne Effect, McGregor's Theory X/Y, and Maslow's hierarchy of needs, tracing how ideas about organizing work evolved over time.

What's included

12 videos1 reading1 assignment2 discussion prompts

This module explores modern lenses for analyzing organizations: structural theory (Mintzberg), organizational economics (agency, transaction cost, and game theory), systems theory, leadership models (Ohio State studies), and organizational culture (Schein, Ouchi's Theory Z). It equips you to view any organization through structural, economic, systemic, and cultural perspectives.

What's included

10 videos3 readings1 assignment1 discussion prompt

This module explores why HRM matters and how it fits into overall management. It covers the historical shift from personnel administration to strategic HRM, core HR functions (recruiting, training, appraising, compensating), line vs. staff roles, and today's changing HR environment, including globalization, technology, and high-performance work systems.

What's included

10 videos2 readings1 assignment2 discussion prompts

This module explores how organizations design compensation systems. It covers direct vs. indirect pay, pay schemes (job-based, seniority, performance, skill-based), equity theory and its impact on fairness, the steps for establishing pay rates, and competency-based pay — including its practical benefits and drawbacks.

What's included

5 videos2 readings1 assignment2 discussion prompts

This module explores the theoretical foundations of healthcare quality. It covers definitions and dimensions of quality (technical vs. functional), Donabedian's structure-process-outcome model, Total Quality Management (TQM), the PDCA cycle, Juran's cost of quality, and how these concepts translate into quality control circles and clinical pathways in Taiwan.

What's included

11 videos2 readings1 assignment1 discussion prompt

This module includes the "To Err is Human" report, the Swiss Cheese Model, and patient safety culture surveys (SOPS, SAQ). These concepts explain how safety incidents result from systemic gaps rather than individual blame, and how healthcare organizations measure and strengthen safety culture.

What's included

8 videos1 reading2 assignments2 discussion prompts

Instructor

Nai-Wen Kuo
Taipei Medical University
1 Course1 learner

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