About this Course

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Flexible deadlines
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Advanced Level
Approx. 13 hours to complete
Subtitles: English, Spanish

What you will learn

  • How to make systems reliable

  • Understanding SLIs, SLOs and SLAs

  • Quantifying risks to and consequences of SLOs

Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Advanced Level
Approx. 13 hours to complete
Subtitles: English, Spanish


Offered by

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Google Cloud

Syllabus - What you will learn from this course

Content RatingThumbs Up88%(2,800 ratings)Info

Week 1

27 minutes to complete

Introduction to SRE

27 minutes to complete
9 videos (Total 15 min)
9 videos
CRE's Three Reliability Principles3m
Reliability in the Cloud3m
How SLOs help your business make decisions1m
How SLOs help you build features faster1m
How SLOs help you balance operational and project work1m
Making SLOs work for your organization59s
1 practice exercise
1 hour to complete

Targeting Reliability

1 hour to complete
7 videos (Total 14 min)
7 videos
SLOs vs SLAs2m
The happiness test2m
How do we measure reliability?3m
Edge cases2m
100% is the wrong target1m
4 practice exercises
A working service5m
SLOs and SLAs7m
Reliability and iterating1m
Targeting Reliability Assessment7m
1 hour to complete

Operating for Reliability

1 hour to complete
7 videos (Total 19 min)
7 videos
Error budgets3m
Everything is a trade-off3m
Error budgets: advanced concepts2m
Axes of improvement4m
Operational approach to increasing reliability2m
Module summary50s
3 practice exercises
Error budgets5m
Increasing reliability3m
Operating for Reliability Assessment5m

Week 2

1 hour to complete

Choosing a Good SLI

1 hour to complete
14 videos (Total 41 min)
14 videos
User happiness in metric form1m
The properties of good SLI metrics4m
Ways of measuring SLIs4m
The SLI menu2m
The SLI equation1m
Request / Response SLIs5m
Data processing SLIs6m
"But my system is really complex!"2m
Managing complexity with aggregation2m
Managing complexity with bucketing3m
Achieveable SLOs1m
Aspirational SLOs1m
Continuous improvement1m
3 practice exercises
Measuring happiness1m
Commonly used SLIs2m
Correctness and Coverage2m

Week 3

5 hours to complete

Developing SLOs and SLIs

5 hours to complete
7 videos (Total 18 min)
7 videos
The 4 step process1m
Our example game1m
Loading the profile page1m
Refining SLI specifications4m
Looking for observability gaps2m
Failure modes4m
2 practice exercises
Setting Achievable SLO targets15m

Week 4

4 hours to complete

Quantifying Risks to SLOs

4 hours to complete
4 videos (Total 20 min)
4 videos
Is your error budget realistic?3m
Modeling risks in our spreadsheet5m
Analyzing risk9m
1 hour to complete

Consequences of SLO Misses

1 hour to complete
9 videos (Total 21 min)
9 videos
No surprises2m
A dashboard example1m
Why an error budget policy?2m
Fundamentals of an error budget policy3m
How to draft an error budget policy3m
Example policy thresholds3m
A hypothetical policy scenario3m
Course conclusion and video wrap up47s
3 practice exercises
Error budget policies1m
Error budget policy -- considerations2m
Consequences of SLO Misses1m



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