All Results
Status: PreviewNortheastern University
Skills you'll gain: Organizational Change, Stakeholder Management, Change Management, Organizational Strategy, Organizational Development, Team Management, Leadership and Management, Stakeholder Engagement, Organizational Leadership, Culture Transformation, Team Building, Service Management, Innovation, Team Leadership, Service Design, Service Improvement, Healthcare Project Management, Process Management, Process Design, Leadership
Status: PreviewNortheastern University
Skills you'll gain: Process Improvement, Data-Driven Decision-Making, Process Improvement and Optimization, Service Improvement, Performance Improvement, Quality Improvement, Service Design, Health Systems, Culture Transformation, Process Design, Business Process Improvement, Patient Flow, Process Management, Continuous Improvement Process, Healthcare Industry Knowledge, Operations Management, Organizational Change, Organizational Development, Organizational Effectiveness, Organizational Strategy
Status: PreviewSkills you'll gain: Service Improvement, Innovation, Continuous Improvement Process, Change Management, Organizational Change, Customer experience improvement, Strategic Planning, Culture Transformation, Public Administration, Organizational Strategy, Social and Human Services, Public Policies, Case Studies, Strategic Thinking, Technology Strategies, Digital Transformation, Self Service Technologies, Technology Solutions
Status: Free TrialSkills you'll gain: Customer experience improvement, Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Organizational Change, Service Improvement, Culture Transformation, Process Mapping, Key Performance Indicators (KPIs), Journey Mapping, Customer Service, Hospitality Management, Hospitality, Guest Relations, Customer Analysis, Hotel And Restaurant Management, Hospitality and Food Services, Sustainable Business, Collaboration
Status: PreviewUniversity of Leeds
Skills you'll gain: Innovation, Design Thinking, Intellectual Property, Ideation, Organizational Strategy, Business Strategies, Culture Transformation, Process Management, Strategic Partnership, Business Strategy, Open Mindset, Business Process, Collaboration
Status: Free TrialUniversity of Illinois Urbana-Champaign
Skills you'll gain: Organizational Change, Innovation, Change Management, New Product Development, Organizational Leadership, Organizational Development, Organizational Strategy, Team Management, Cross-Functional Team Leadership, Team Leadership, Organizational Effectiveness, Product Lifecycle Management, Organizational Structure, Cross-Functional Collaboration, Product Development
What brings you to Coursera today?
Status: NewSkills you'll gain: Service Improvement, Performance Improvement, Service Management, Strategic Sourcing, Information Technology Infrastructure Library, IT Service Management, Managed Services, Process Improvement, Governance, IT Management, Systems Integration, Supplier Performance Management, Service Level, Continuous Improvement Process, Service Level Agreement, Supplier Relationship Management, Supplier Management, Performance Management, Performance Analysis, Data Governance
Status: Free TrialTecnológico de Monterrey
Skills you'll gain: Design Thinking, Innovation, Creative Problem-Solving, Ideation, Creative Thinking, New Product Development, Open Mindset, Cognitive flexibility, Creativity, Lean Methodologies, Customer Engagement, Product Development
Status: Free TrialCopenhagen Business School
Skills you'll gain: Business Strategy, Business Planning, Case Studies, Strategic Decision-Making, Strategic Thinking, Plan Execution, Goal Setting, Resource Management, Corporate Strategy, Organizational Strategy, Peer Review, Competitive Analysis, Strategic Planning, Innovation, Organizational Structure, Smart Goals, Project Implementation, Decision Making, Risk Mitigation, Business Strategies
Status: Free TrialUniversity of Illinois Urbana-Champaign
Skills you'll gain: Entrepreneurship, Strategic Decision-Making, Innovation, Creativity, Team Management, Creative Problem-Solving, Ideation, Technology Strategies, Creative Thinking, Engineering Management, Business Modeling, Strategic Thinking, Value Propositions, Collaboration, People Management, Business Planning, Team Collaboration, Decision Making, New Business Development, Strategic Planning
Status: NewStatus: Free TrialUniversity of Illinois Urbana-Champaign
Skills you'll gain: Innovation, Creative Problem-Solving, Change Management, New Product Development, Strategic Leadership, Team Management, Organizational Strategy, Leadership and Management, Teamwork, Team Building, Product Lifecycle Management, Resourcefulness, Agile Product Development, Technology Strategies, Strategic Thinking, Cross-Functional Team Leadership, Strategic Partnership, Corporate Strategy, Organizational Effectiveness, Team Leadership
Status: Free TrialStarweaver
Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), Service Design, Change Management, Social Media Analytics, Organizational Change, Hospitality Management, Content Creation, Hospitality Services, Design Thinking, Social Media Marketing, Brand Marketing, Service Management, Digital Marketing, Content Marketing, Social Media Management, Search Engine Optimization, Design, Prototyping, Leadership