Technical support
Completed by Seth Valentine on July 29, 2025
Verified learner ·
Badge ID: og4yZzgAQ4OOMmc4APODjg
About this Badge
Learn how computers work (Module 3), connect through networks (Module 4), and support IT in business (Module 5). Build customer service and troubleshooting skills (Module 6), understand computer logic (Module 7), install hardware like printers and scanners (Module 8), and strengthen workplace communication (Module 9). Courses from Coursera support each module with practical, job-ready knowledge.
Learning objectives
- Design the architecture of complex modern microprocessors.
- Identify and describe internal computer components and interfaces.
- Configure operating system settings and perform troubleshooting tasks.
- Apply knowledge of hardware and operating systems in practical projects.
Skills learned
- Peripheral Devices
- Hardware Troubleshooting
- Mac OS
- Linux Administration
- Microsoft Windows
- General Networking
- Desktop Support
- Performance Tuning
- System Configuration
- Computer Hardware
- Networking Hardware
- File Systems
- User Accounts
- Computer Architecture
- Hardware Architecture
- Information Technology
- Microarchitecture
- Technical Support
- Scalability
- Computer Systems
- Data Storage
- Operating Systems
- Computer Engineering
- Skills section collapsed. Showing 10 of 23 skills.
Learning content completed
Some of the content and skills presented have been contributed by the content provider.