7 In-Demand IT Skills to Boost Your Resume in 2022

Written by Coursera • Updated on

Skills you might consider getting to enhance your IT career include cloud computing, programming, understanding systems and networks, and more.

Person looking up what IT skills are necessary to get a job in IT

Working in IT can mean anything from resolving an employee’s wifi issues to programming an organization’s new cloud infrastructure. Because the work is so diverse, the skills you need to know to get a job in the IT field can vary widely depending on your role. Browse a few listings of jobs you’re interested in to see which skills you should focus on acquiring.

Just starting out? The Google IT Support Professional Certificate can introduce you to the basics of IT.

Essential IT skills

1. Security

Security should be foundational to any IT team. Starting out in a help desk, networking, or system administration role can introduce you to concepts that are helpful to know for security purposes. The following skills can help you qualify for IT security positions—like information security analyst—at the entry-level and beyond.

  • Familiarity with physical, network, and software security 

  • Installing firewalls and routers

  • Data encryption

  • Risk mitigation strategy and threat analysis

  • Knowledge of compliance regulations and standards like PCI-DSS, HIPAA, and CCPA

  • Ethical hacking and penetration testing

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IT Fundamentals for Cybersecurity

Launch your career in Cybersecurity. Acquire the knowledge you need to work in Cybersecurity

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Operating System Security, database vulnerabilities, Cybersecurity, networking basics, Cyber Attacks, Information Security (INFOSEC), IBM New Collar, Malware, Network Security, Sql Injection

Read more: 10 Popular Cybersecurity Certifications

2. Programming

Being able to program will be a must for those who want to develop software, web applications, and websites. It’ll also be useful for IT workers who want to automate tasks. The languages below are commonly requested of programmers and can be asked of IT professionals as well. You can get started by browsing programming language courses.

  • Python

  • C++

  • JavaScript

  • Ruby

  • PowerShell

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Google IT Automation with Python

Learn in-demand skills like Python, Git, and IT automation to advance your career

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Using Version Control, Troubleshooting & Debugging, Python Programming, Configuration Management, Automation, Basic Python Data Structures, Fundamental Programming Concepts, Basic Python Syntax, Object-Oriented Programming (OOP), Setting up your Development Environment, Regular Expression (REGEX), Testing in Python, Automating System Administration Tasks with Python, Bash Scripting, Using Git, Version Control Systems, Interacting with GitHub, Reverting Changes, Creating Pull Requests, Improving Software Performance, Managing Scarce Resources, Advanced Troubleshooting, Understanding Errors, Finding the Root Cause of a Problem, Automation at Scale, Basic Monitoring & Alerting, Cloud Computing, Using Puppet, Serialization, Building a Solution, Creating and Translating Media Files, Interacting with Web Services

Read more: How to Get a Job in IT: 7 Steps

3. Systems and networks

Making sure computer systems and networks are operating smoothly is central to the work of an IT team. Typical roles specializing in this skill set include system administrators and network administrators. System and network skills can also be useful for working in cloud administration or security as well. On a basic level, these skills include:

  • Administering diverse operating systems like Windows, Linux, or Mac

  • Installing and configuring computer hardware and software

  • Cloud administration and applications

  • Maintaining local area networks (LAN), wide area networks (WAN), storage area networks (SAN), and virtual private networks (VPNs)

  • Troubleshooting

  • Helping employees with technical issues

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Google IT Support

This is your path to a career in IT. In this program, you’ll learn in-demand skills that will have you job-ready in less than 6 months. No degree or experience required.

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Average time: 6 month(s)

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Skills you'll build:

Debugging, Encryption Algorithms and Techniques, Customer Service, Network Protocols, Cloud Computing, Binary Code, Customer Support, Linux, Troubleshooting, Domain Name System (DNS), Ipv4, Network Model, Powershell, Linux File Systems, Command-Line Interface, Directory Service, Lightweight Directory Access Protocol (LDAP), Backup, Cybersecurity, Wireless Security, Cryptography, Network Security

4. Data analysis

Being able to analyze data will be useful for various IT tasks. Monitoring performance data can help teams find security threats, or see where inefficiencies exist in their operations. Jobs that work with data in the IT realm include database administrators and data engineers.

  • SQL

  • Statistics

  • Python

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IBM Data Analyst

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Microsoft Excel, Python Programming, Data Analysis, Data Visualization (DataViz), SQL, Data Science, Spreadsheet, Pivot Table, IBM Cognos Analytics, Dashboard, Pandas, Numpy, Ipython, Cloud Databases, Relational Database Management System (RDBMS), Predictive Modelling, Model Selection, Data Virtualization, Plotly, Matplotlib, SQL and RDBMS

5. DevOps

DevOps—a combination of “development” and “operations”—acts as a bridge between the software development and IT teams. Though a field unto itself, DevOps skills can help in both the IT and development aspects of running an organization. Working in DevOps can mean becoming a DevOps engineer. You might need the following skills:

  • Understanding of continuous delivery theory

  • Container technologies like Docker or Kubernetes

  • Scripting languages like Python, Ruby, and C 

  • Familiarity with cloud operations

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DevOps, Cloud, and Agile Foundations

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Cloud Native, Devops, Scrum, Cloud Computing, agile, Test-Driven Development, CI/CD, Behavior-Driven Development, Iaas PaaS Saas, Hybrid Multicloud, Agile Software Development, Scrum Methodology, Zenhub, Kanban, Sprint Planning

6. Cloud computing

Cloud computing skills are in demand, including anything from building cloud infrastructure to maintaining them. Working with cloud technology can open doors to positions like cloud developer, cloud administrator, and cloud architect. Knowledge of the following cloud platforms can be useful:

  • AWS

  • Google Cloud

  • Microsoft Azure

  • Oracle

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Information Technology (IT) and Cloud Fundamentals

Kickstart a new IT and Cloud Career . Master hardware, operating systems, programming, database, networking, storage, cybersecurity, and Cloud computing essentials.

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Average time: 6 month(s)

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Skills you'll build:

IT Fundamentals, Cybersecurity, Cloud, Networking, hardware, Technical Support, IT Service Management (ITSM), Troubleshooting, IT Career, Software Development Process, database management, Software Application Development, Computer Programming, Cloud Native, Devops, Iaas PaaS Saas, Hybrid Multicloud, Cloud Computing, Cloud Storage, Network Architecture, Networking Hardware, Computer Network, Wireless Networks, Information Security (INFOSEC), Cyberattacks, Application Security, Cryptography, security

7. Machine learning

A skill useful for programmers and data professionals, machine learning, a subset of artificial intelligence, has become one of the most prominent skills to learn in the technology sphere. You can start learning basic skills through online machine learning coursework. Specific skills associated with machine learning can include:

  • Parametric and nonparametric algorithms

  • Kernels

  • Clustering

  • Deep learning techniques

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Machine Learning

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Decision Trees, Artificial Neural Network, Logistic Regression, Recommender Systems, Linear Regression, Regularization to Avoid Overfitting, Gradient Descent, Supervised Learning, Logistic Regression for Classification, Xgboost, Tensorflow, Tree Ensembles, Advice for Model Development, Collaborative Filtering, Unsupervised Learning, Reinforcement Learning, Anomaly Detection

What does IT refer to, exactly?

IT jobs generally refer to work done in an organization’s IT department—typically jobs that help keep the organization’s computers running smoothly, like help desk technicians, network engineers, or system administrators. The term “IT” however is used by some as a catch-all phrase to refer to any work that includes using or developing computers and computer programs. This latter category might include software engineers or web developers. This guide includes skills that are generally applicable to both.

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How to Gain IT Skills

Here are a few ways to learn the skills that can contribute to a successful career in IT:

  • Teach yourself: Many programming languages, data analysis techniques, and certain IT skills can be self-taught through online courses or home projects. You can find several courses on Coursera, including introductory classes to Python or cybersecurity.

  • Certifications: Certifications can be a solid way to ensure your abilities meet professional standards. You’ll generally have to study for and pass an exam. See what entry-level certification fits your interests.

  • Bootcamps: Generally lasting several weeks or months, bootcamps are intensive courses that are designed to bring you specific skills in that time period. Though coding bootcamps are popular, bootcamps exist for topics like cybersecurity as well.

  • Degrees: Though perhaps more time-consuming than the other options, getting a degree in computer science or a related field can be a structured way to gain the technical skills needed to enter the computer world. Plus, going back to school is correlated with higher incomes.

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Python for Everybody

Learn to Program and Analyze Data with Python. Develop programs to gather, clean, analyze, and visualize data.

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Average time: 8 month(s)

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Json, Xml, Python Programming, Database (DBMS), Python Syntax And Semantics, Basic Programming Language, Computer Programming, Data Structure, Tuple, Web Scraping, Sqlite, SQL, Data Analysis, Data Visualization (DataViz)

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IT Fundamentals for Cybersecurity

Launch your career in Cybersecurity. Acquire the knowledge you need to work in Cybersecurity

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(4,515 ratings)

46,059 already enrolled

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Average time: 4 month(s)

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Skills you'll build:

Operating System Security, database vulnerabilities, Cybersecurity, networking basics, Cyber Attacks, Information Security (INFOSEC), IBM New Collar, Malware, Network Security, Sql Injection

Putting your skills into action: Resumes and interview

Once you have the skills you need to start applying for jobs, it’s time to list them where people can find them. Update your resume and LinkedIn with your new credentials—here’s some guidance on putting skills into your resume.

In interviews, come prepared with stories about how you’ve used your skills in the past. If you’ve only used your skills in a course or at home, that’s fine—just be ready to describe what you accomplished. Did you use Python to create graphs out of a data set, or configure devices to a new network? 

If you’re looking for a quick way to get more hands-on experience, browse Coursera’s guided projects for projects that you can complete in under two hours. They can also help you refresh old skills to prepare you for the interview.

Read more: Resume Keywords: How to Find the Right Words to Beat the ATS

Getting started

Changing careers or starting a new one can be an overwhelming task. But obtaining the skills can be a good place to begin. If you’re looking for a place to start learning the broad basics of IT work, consider looking at Google’s IT Support Professional Certificate—the first week is free.

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Google IT Support

This is your path to a career in IT. In this program, you’ll learn in-demand skills that will have you job-ready in less than 6 months. No degree or experience required.

4.8

(137,973 ratings)

1,063,666 already enrolled

BEGINNER level

Average time: 6 month(s)

Learn at your own pace

Skills you'll build:

Debugging, Encryption Algorithms and Techniques, Customer Service, Network Protocols, Cloud Computing, Binary Code, Customer Support, Linux, Troubleshooting, Domain Name System (DNS), Ipv4, Network Model, Powershell, Linux File Systems, Command-Line Interface, Directory Service, Lightweight Directory Access Protocol (LDAP), Backup, Cybersecurity, Wireless Security, Cryptography, Network Security

Written by Coursera • Updated on

This content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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