
Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Journey Mapping, Personalized Campaigns, AI Enablement, Personalized Service, Customer Insights, Customer Retention, Business Analytics, User Feedback, Analytics, Artificial Intelligence, Generative AI, Predictive Analytics, Automation
★ 4.9 (12) · Intermediate · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Executive Presence, Business Communication, Corporate Communications, Strategic Communication, Crisis Management, Interpersonal Communications, Public Relations, Communication, Meeting Facilitation, Intercultural Competence, Professional Development, Stakeholder Communications, Discussion Facilitation, Teamwork, Drive Engagement, Cultural Diversity, Leadership, Communication Strategies, Conflict Management, Verbal Communication Skills
★ 4.6 (224) · Mixed · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Intercultural Competence, Team Management, Team Building, Cultural Diversity, Cultural Sensitivity, Cultural Responsiveness, Team Collaboration, Interpersonal Communications, Culture, Conflict Management, Communication Strategies, Diversity Awareness, Non-Verbal Communication, Communication, Constructive Feedback
★ 4.6 (54) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Stakeholder Engagement, Resource Management, Stakeholder Management, Stakeholder Analysis, Project Schedules, Resource Planning, Project Management Institute (PMI) Methodology, Stakeholder Communications, Negotiation, Project Management, Resource Allocation, Leadership, Timelines, Scheduling, Team Leadership, Emotional Intelligence, Communication Planning, Project Management Life Cycle, Drive Engagement, Communication
★ 4.6 (199) · Intermediate · Course · 1 - 3 Months

SAE Institute México
Skills you'll gain: Active Listening, Empathy, Interpersonal Communications, Communication Strategies, Verbal Communication Skills, Non-Verbal Communication, Social Skills, Communication, Resilience, Composure, Overcoming Obstacles
Advanced · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Session Initiation Protocols, Android Studio, Android Development, Internet Of Things, Communication Systems, Network Protocols, Telecommunications, Wireless Networks, Mobile Development, Digital Communications, Emerging Technologies, Application Development, Digital Signal Processing, Embedded Systems, Open Source Technology
★ 4.8 (1K) · Mixed · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Interpersonal Communications, Emotional Intelligence, Empathy & Emotional Intelligence, Constructive Feedback, Leadership, Team Collaboration, Empathy, Social Skills, Rapport Building, Trustworthiness, Technical Communication, Leadership Development, Management Training And Development, Engineering Management, Verbal Communication Skills, Active Listening, Communication, Communication Strategies, Supervision, Coaching
★ 4.5 (72) · Beginner · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: Grant Writing, Public Speaking, Proposal Writing, Verbal Communication Skills, Communication, Writing, Persuasive Communication, Time Management
★ 4.9 (34) · Beginner · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Persuasive Communication, Storytelling, Influencing, Communication, Leadership, Verbal Communication Skills, Stakeholder Communications, Public Speaking, Communication Strategies, Interpersonal Communications, Meeting Facilitation, Strategic Communication, Discussion Facilitation, Team Leadership, Trustworthiness
★ 4.8 (2.5K) · Mixed · Course · 1 - 3 Months

University of Toronto
Skills you'll gain: Meeting Facilitation, Presentations, Persuasive Communication, Communication, Oral Expression, Influencing, Teamwork, Collaboration, Interpersonal Communications, Business Communication, Virtual Teams, Communication Strategies, Public Speaking, Professional Development, Non-Verbal Communication, Discussion Facilitation, Telecommuting, Driving engagement, Active Listening
★ 4.8 (4.4K) · Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Environmental Social And Corporate Governance (ESG), Workplace inclusivity, Emotional Intelligence, Discussion Facilitation, Diversity and Inclusion, Diversity Awareness, Interpersonal Communications, Empathy & Emotional Intelligence, Corporate Sustainability, Social Justice, Communication, Sustainable Development, Communication Strategies, Cultural Responsiveness, Stakeholder Engagement, Constructive Feedback, Climate Change Adaptation
★ 4.7 (49) · Beginner · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Negotiation, Emotional Intelligence, Communication, Conflict Management, Relationship Building, Communication Strategies, Interpersonal Communications, De-escalation Techniques, Active Listening
★ 4.7 (87) · Intermediate · Course · 1 - 4 Weeks