Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Coursera
Skills you'll gain: Usability Testing, Usability, Test Tools, Test Planning, User Research, Interactive Data Visualization, Product Development, Web Analytics and SEO, User Accounts, Data Integration
Intermediate · Guided Project · Less Than 2 Hours

American Council on Exercise
Skills you'll gain: Selling Techniques, General Sales Practices, Sales Strategy, Exercise Science, Sales, Goal Setting, Health And Wellness Coaching, Customer Retention, Sales Prospecting, Smart Goals, Nutrition and Diet, Client Services, Customer Acquisition Management, Nutrition Education, Workplace inclusivity, Motivational Interviewing, Kinesiology, Safety Assurance, Active Listening, Health Education
Beginner · Specialization · 1 - 3 Months
Northeastern University
Skills you'll gain: Healthcare Industry Knowledge, Health Systems, Health Informatics, Value-Based Care, Organizational Change, Change Management, Health Care, Managed Care, Patient-centered Care, Consumer Behaviour, Data-Driven Decision-Making, Payment Systems, Emerging Technologies
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: MarTech, Marketing, Digital Marketing Tools, Product Promotion, Promotional Strategies, Marketing Strategies, Marketing Strategy and Techniques, Strategic Marketing, Market Dynamics, Marketing Channel, Product Development, Digital Marketing, Digital Transformation, Consumer Behaviour, New Product Development, Customer Engagement, E-Commerce, Innovation, Empowerment
Beginner · Course · 1 - 4 Weeks

MongoDB Inc.
Skills you'll gain: Data Transformation, MongoDB, Data Manipulation, Data Processing, Data Integration, NoSQL, Data Migration, Data Analysis, Query Languages, Data Preprocessing, Data Pipelines, Unstructured Data, Network Analysis
Intermediate · Course · 1 - 4 Weeks

O.P. Jindal Global University
Skills you'll gain: Marketing Analytics, Anomaly Detection, Digital Marketing, Data-Driven Marketing, Web Analytics, Digital Advertising, Dimensionality Reduction, Unsupervised Learning, Customer Analysis, Search Engine Marketing, Supervised Learning, Digital Marketing Campaigns, Digital Analysis, Online Advertising, Customer Retention, Digital Marketing Tools, Text Mining, Predictive Analytics, Google Analytics, Data Ethics
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Promotions and Campaigns, Campaign Planning, Online Advertising, Pay Per Click Advertising, Performance marketing, Conversion Funnel Analysis, Social Media Marketing, Billing Systems, Event Marketing, Social Media Strategy, Customer Engagement, Customer Insights
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Innovation, Business Modeling, Technology Strategies, Product Lifecycle Management, Business Transformation, Organizational Strategy, Business Strategy, Strategic Thinking, Product Management, New Product Development, Organizational Change, Market Dynamics, Emerging Technologies, Competitive Intelligence, Competitive Analysis, Market Share, Value Propositions, Network Model
Beginner · Course · 1 - 4 Weeks

SkillUp
Skills you'll gain: User Story, Sprint Retrospectives, Risk Analysis, Sprint Planning, Backlogs, Project Risk Management, Risk Management, Agile Project Management, Agile Product Development, Product Requirements, Project Closure, User Requirements Documents, Agile Methodology, Stakeholder Engagement, Stakeholder Management, Kanban Principles, Project Documentation, Portfolio Management, Product Improvement, Project Planning
Advanced · Course · 1 - 3 Months

Skills you'll gain: Purchasing, Supplier Relationship Management, Contract Management, Supplier Management, Procurement, Vendor Relationship Management, Supply Management, Supplier Performance Management, Vendor Management, Contract Compliance, Strategic Sourcing, Vendor Contracts, Price Negotiation, Supply Chain, Negotiation, Contract Negotiation, Business Ethics, Compliance Management, Supply Chain Management, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Digital Transformation, Business Transformation, Operational Excellence, Data Strategy, Innovation, Operational Efficiency, Customer experience strategy (CX), Technology Strategies, Plan Execution, Strategic Leadership, Customer Engagement, Data-Driven Decision-Making, Business Strategies, Business Leadership, Digital Analysis, Operational Performance Management, Organizational Strategy, Risk Management, Change Management, Computing Platforms
Build toward a degree
Beginner · Course · 1 - 3 Months
Skills you'll gain: ServiceNow, AI Workflows, Workflow Management, IT Service Management, Process Design, Digital Transformation, AI Enablement, Business Process Automation, Automation, Self Service Technologies, Artificial Intelligence, Service Management, Technical Support and Services, Service Improvement, Operational Efficiency, Incident Management, Event Monitoring, Change Management, Performance Analysis
Intermediate · Course · 1 - 4 Weeks