
Skills you'll gain: Relationship Management, Trustworthiness, Customer Relationship Building, Rapport Building, Business Development, Customer Retention, Communication, Business Communication, Stakeholder Engagement, Organizational Development, Upselling, Active Listening
★ 4.5 (261) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Amazon Web Services, Database Administration, Database Systems, Database Management Systems, Database Architecture and Administration, Relational Databases, Database Management, Distributed Computing, Data Integrity, Data Storage
Beginner · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: Customer Communications Management, Data Ethics, AI Integrations, Agentic Workflows, Quality Monitoring, Emerging Technologies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Supply Chain, Demand Planning, Supply Chain Management, Supply Chain Planning, Process Improvement, Process Improvement and Optimization, Transportation, Supply Chain, and Logistics, Customer Demand Planning, Logistics Management, Supplier Management, Resource Planning, Sustainable Business, Logistics, Analytics, Profit and Loss (P&L) Management, Scheduling, Data Analysis, Risk Management, Data Visualization, Problem Solving
★ 4.8 (566) · Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Cloud Platform, Cloud-Based Integration, Cloud Services, Cloud API, Cloud Storage, Data Management
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Brand Management, Brand Strategy, Branding, Marketing Analytics, Data-Driven Decision-Making, Sustainable Business, Governance, Stakeholder Engagement, Storytelling, Growth Strategies, Innovation, Communication
★ 4.7 (189) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Classroom Management, Education Software and Technology, Real Time Data, Data Management, Record Keeping
★ 4.6 (155) · Beginner · Guided Project · Less Than 2 Hours

University of London
Skills you'll gain: Brand Management, Branding, Brand Marketing, Brand Strategy, Brand Awareness, Brand Loyalty, Culture Transformation, Employee Engagement, Marketing Management, Global Marketing, Internal Communications, Experience Design, Customer experience strategy (CX), Human Resource Strategy, Human Resources, Strategic Marketing, Organizational Change, Organizational Development, Behavior Management, Consumer Behaviour
★ 4.9 (7.8K) · Beginner · Course · 1 - 3 Months

Skills you'll gain: AI Personalization, Generative AI, Personalized Service, Responsible AI, User Feedback, Customer Analysis, Customer Service, Customer experience improvement, AI Integrations, LLM Application, Data Ethics
★ 4.9 (8) · Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Responsible AI, Team Building, Generative AI, Customer experience improvement, Automation, Data Ethics, Customer Engagement, Customer Service, AI Enablement, Cross-Functional Collaboration, Customer Data Management, Business Ethics, Information Privacy
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Time Management, Calendar Management, Scheduling, Strategic Prioritization, Productivity Software, Mental Concentration, Professionalism, Planning, Overcoming Obstacles, Communication Strategies, Crisis Management
★ 4.6 (17K) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Excel, Project Management Software, Collaborative Software, Spreadsheet Software, Project Coordination, Project Management, Productivity Software, Microsoft Office, Project Planning, Data Validation
★ 4.6 (911) · Beginner · Guided Project · Less Than 2 Hours