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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Popular Customer Service Courses and Certifications


  • B

    Board Infinity

    Cloud FinOps

    Skills you'll gain: Cloud Management, Billing Systems, Cloud Technologies, Cloud Services, Billing, Operating Cost, Cloud Computing, Cloud Platforms, Cloud Solutions, Cost Containment, Cost Management, Expense Management, Billing & Invoicing, Cross-Functional Collaboration, Budget Management, Cost Reduction, Financial Controls, Business Operations, Accountability, Budgeting

    4.5
    Rating, 4.5 out of 5 stars
    ·
    8 reviews

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Getting Started with Cloud Shell and gcloud

    Skills you'll gain: Google Cloud Platform, Cloud Management, Cloud Computing, Cloud Services, Public Cloud, Cloud Infrastructure, Cloud Platforms, Command-Line Interface

    4.7
    Rating, 4.7 out of 5 stars
    ·
    20 reviews

    Beginner · Project · Less Than 2 Hours

  • B

    Board Infinity

    Practical Software Testing

    Skills you'll gain: White-Box Testing, Test Planning, Test Case, Software Testing, Software Documentation, Test Automation, Software Quality Assurance, Code Review, Test Data, Issue Tracking, Software Technical Review, Quality Assurance, Development Environment, Technical Communication

    4.5
    Rating, 4.5 out of 5 stars
    ·
    11 reviews

    Beginner · Course · 1 - 4 Weeks

  • G

    Goldman Sachs

    Fundamentos de Operações com o 10,000 Women da Goldman Sachs

    Skills you'll gain: Process Mapping, Operations Management, Process Management, Process Analysis, Operations, Business Process, Operational Analysis, Operational Efficiency, Business Process Improvement, Process Improvement, Business Process Modeling, Customer experience improvement, Continuous Improvement Process, Growth Strategies

    4.8
    Rating, 4.8 out of 5 stars
    ·
    31 reviews

    Mixed · Course · 1 - 4 Weeks

  • J

    Johns Hopkins University

    Computing for Cancer Informatics

    Skills you'll gain: Computer Systems, Informatics, Data Processing, Computing Platforms, Health Informatics, Bioinformatics, Data Storage Technologies, Data Storage, Computer Literacy, Computer Hardware, Big Data, Data-Driven Decision-Making, Cloud Computing

    4.6
    Rating, 4.6 out of 5 stars
    ·
    16 reviews

    Beginner · Course · 1 - 3 Months

  • A

    Arizona State University

    Putting it All Together: Problem-Solve Like an Entrepreneur

    Skills you'll gain: Lean Methodologies, Design Thinking, Innovation, Entrepreneurship, Technology Solutions, Customer Analysis, Customer Insights, Market Opportunities, Market Research, User Feedback, Presentations, Storytelling, Interviewing Skills

    4.7
    Rating, 4.7 out of 5 stars
    ·
    19 reviews

    Beginner · Course · 1 - 3 Months

  • M

    Microsoft

    Azure Network Configuration

    Skills you'll gain: Network Troubleshooting, Microsoft Azure, Virtual Networking, Virtual Machines, Load Balancing, System Configuration, Cloud Security, Network Planning And Design, Network Security, Cloud Storage, Cloud Management, Data Storage, Data Security, Performance Tuning

    4.8
    Rating, 4.8 out of 5 stars
    ·
    15 reviews

    Beginner · Course · 1 - 4 Weeks

  • E

    Edureka

    Power BI Developer

    Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Dashboard, Business Intelligence, Data Modeling, Data Storytelling, Extract, Transform, Load, Data Transformation, Data Visualization, Snowflake Schema, Business Analytics, Data Lakes, Data-Driven Decision-Making, Key Performance Indicators (KPIs), Data Analysis, Data Governance, Python Programming, Generative AI, Artificial Intelligence, Data Security

    3.6
    Rating, 3.6 out of 5 stars
    ·
    7 reviews

    Intermediate · Specialization · 1 - 3 Months

  • S

    Skillshare

    Start Your Freelance Video Editing Career

    Skills you'll gain: Constructive Feedback, Client Services, Data Storage, Data Storage Technologies, Video Editing, Editing, Social Media Content, Style Guides, Sales Presentations, Social Media Strategy, Rapport Building, Data Maintenance, Social Media Management, Social Media Marketing, Video Production, Customer Retention, File Management, Selling Techniques, Customer Relationship Building, Cloud Storage

    4.1
    Rating, 4.1 out of 5 stars
    ·
    10 reviews

    Beginner · Specialization · 3 - 6 Months

  • G

    Google Cloud

    開始使用 Google Kubernetes Engine

    Skills you'll gain: Kubernetes, Containerization, Google Cloud Platform, Cloud-Native Computing, Cloud Computing, Cloud Infrastructure, Application Deployment, Cloud Management, Cloud Deployment, Identity and Access Management, Infrastructure Architecture, Command-Line Interface

    4.1
    Rating, 4.1 out of 5 stars
    ·
    16 reviews

    Intermediate · Course · 1 - 3 Months

  • F

    Fundação Instituto de Administração

    Finanças Orientada a Dados

    Skills you'll gain: Big Data, FinTech, Financial Market, Data Analysis, Digital Transformation, Data Science, Data-Driven Decision-Making, Market Dynamics, Data Sharing, Customer experience improvement

    4.3
    Rating, 4.3 out of 5 stars
    ·
    24 reviews

    Beginner · Course · 1 - 4 Weeks

  • F

    Fractal Analytics

    Introduction to Vertex AI

    Skills you'll gain: MLOps (Machine Learning Operations), Generative Model Architectures, Applied Machine Learning, Generative AI, Model Deployment, Google Cloud Platform, Model Training, Artificial Intelligence, Machine Learning, User Interface (UI), Cloud Computing, Complex Problem Solving, Critical Thinking

    4.2
    Rating, 4.2 out of 5 stars
    ·
    11 reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer service courses

  • Cloud FinOps: Board Infinity
  • Getting Started with Cloud Shell and gcloud: Google Cloud
  • Practical Software Testing: Board Infinity
  • Fundamentos de Operações com o 10,000 Women da Goldman Sachs: Goldman Sachs
  • Computing for Cancer Informatics: Johns Hopkins University
  • Putting it All Together: Problem-Solve Like an Entrepreneur: Arizona State University
  • Azure Network Configuration: Microsoft
  • Power BI Developer: Edureka
  • Start Your Freelance Video Editing Career: Skillshare
  • 開始使用 Google Kubernetes Engine: Google Cloud

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

Other topics to explore

Arts and Humanities
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Business
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Computer Science
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Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

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Professional Certificates

  • Google AI Certificate
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