Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

University of Colorado Boulder
Skills you'll gain: Power Electronics, Electrical Power, Electrical Systems, Electrical Engineering, Simulation and Simulation Software, Estimation, Simulations, Matlab, Engineering Calculations, Mathematical Software, Numerical Analysis, Mathematical Modeling, Electronic Components, Scenario Testing, Algorithms
Intermediate · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Machine Learning Methods, Artificial Intelligence and Machine Learning (AI/ML), AI Enablement, AI powered creativity, Precision Medicine, Generative AI, Machine Learning, AI literacy, Artificial Intelligence, Machine Learning Algorithms, Transfer Learning, Biomedical Engineering, Control Systems, Model Optimization, Energy and Utilities, Image Analysis, AI Workflows, Robotics, Deep Learning, Medical Imaging
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Encryption, Cybersecurity, Cyber Security Strategy, Cyber Threat Intelligence, Cyber Attacks, Threat Management, Security Strategy, Authentications, Threat Detection, Malware Protection, Cyber Security Policies, Network Security, Authorization (Computing), Cryptography, Endpoint Security, Data Encryption Standard, Data Security, Active Directory, Identity and Access Management
Beginner · Course · 1 - 3 Months

University of London
Skills you'll gain: Operations Management, Operations, Process Design, Operational Excellence, Business Operations, Manufacturing Operations, Process Mapping, Operational Efficiency, Operational Analysis, Organizational Strategy, Process Management, Business Strategy, Customer Analysis, Strategic Planning
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: User Story, Business Requirements, Requirements Analysis, Requirements Elicitation, Business Analysis, Business Analysis Tools, User Requirements Documents, Gap Analysis, Requirements Management, Functional Specification, Diagram Design, Needs Assessment, Data Visualization
Beginner · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Surveys, Survey Creation, Interviewing Skills, Data Collection, Research Methodologies, Data Quality, Social Media Analytics
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: No-Code Development, Application Deployment, Application Development, User Interface and User Experience (UI/UX) Design, Data Integration, Application Design, User Interface (UI), User Experience Design, Spreadsheet Software
Beginner · Course · 1 - 3 Months

Universidad de los Andes
Skills you'll gain: Unity Engine, Video Game Development, Animation and Game Design, UI Components, User Interface (UI), Game Design, Animations, User Interface (UI) Design, Interaction Design, Prototyping, C# (Programming Language), Scripting, Application Deployment
Beginner · Course · 1 - 3 Months

Skills you'll gain: Cloud Infrastructure, Google Cloud Platform, Kubernetes, Cloud Development, Identity and Access Management, Cloud Deployment, Cloud Applications, Infrastructure As A Service (IaaS), Cloud Platforms, Cloud Services, Cloud Computing, Generative AI, Cloud Management, Cloud Storage, Containerization, Network Infrastructure, Virtual Machines, Virtual Networking, Data Storage Technologies, Serverless Computing
Beginner · Course · 1 - 3 Months

IE Business School
Skills you'll gain: Product Strategy, Product Marketing, Marketing Communications, Strategic Marketing, Marketing, Product Management, Product Lifecycle Management, Media Planning, Go To Market Strategy, Marketing Planning, Brand Strategy, Product Promotion, Marketing Channel, Competitive Analysis, Brand Management, Integrated Marketing Communications, Promotional Strategies, Merchandising, Market Share, Media Strategy
Beginner · Course · 1 - 4 Weeks
National University of Singapore
Skills you'll gain: Surveys, Presentations, Survey Creation, Persuasive Communication, Trustworthiness, Cultural Diversity, Intercultural Competence, Verbal Communication Skills, Meeting Facilitation, Stakeholder Engagement, Interpersonal Communications, Business Writing, Communication Strategies, Public Speaking, Organizational Structure, Rapport Building, Communication, Cultural Responsiveness, Business Correspondence, Writing
Intermediate · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: Microsoft Copilot, Programming Principles, Full-Stack Web Development, GitHub, Version Control, Code Reusability, Program Development, Debugging, Computational Thinking, Git (Version Control System), Diagram Design, Computer Programming, Algorithms, Web Development, Computational Logic, C# (Programming Language)
Beginner · Course · 1 - 3 Months