Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Coursera
Skills you'll gain: Excel Macros, Microsoft Excel, Data Manipulation, Advanced Analytics, Visual Basic (Programming Language), Data Analysis, Productivity Software, Debugging, Spreadsheet Software, Automation, Strategic Decision-Making, Scripting, User Interface (UI)
★ 4.5 (265) · Beginner · Course · 1 - 4 Weeks

Universidad de los Andes
Skills you'll gain: Unity Engine, Video Game Development, Animation and Game Design, UI Components, User Interface (UI), Game Design, Animations, User Interface (UI) Design, Interaction Design, Prototyping, C# (Programming Language), Scripting, Application Deployment
★ 4.4 (267) · Beginner · Course · 1 - 3 Months

Packt
Skills you'll gain: Communication, Communication Strategies, Influencing, Verbal Communication Skills, Interpersonal Communications, Persuasive Communication, Writing, Business Writing, Motivational Skills, Business Correspondence, Empowerment, Rapport Building, Decision Making, Collaboration, Learning Styles
★ 4.6 (154) · Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Prompt Engineering, Responsible AI, Google Gemini, Gemini, Generative AI, Generative AI Agents, Generative Model Architectures, Google Cloud Platform, AI Orchestration, Google Workspace, Agentic Workflows, AI Product Strategy, AI Security, Prompt Patterns, Large Language Modeling, AI literacy, Artificial Intelligence, Workflow Management, Cloud Computing, Collaboration
★ 4.8 (232) · Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Canva (Software), Oral Expression, Public Speaking, Verbal Communication Skills, Communication, Multimedia
★ 4.5 (253) · Intermediate · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Sustainable Development, Sustainable Design, Nutritional Assessment, Sustainable Technologies, Nutrition and Diet, Product Lifecycle Management, Product Development, Sustainable Engineering, Social Determinants Of Health, Sustainability Standards, Food and Beverage, Product Improvement, Hazard Analysis, Sustainable Systems, Epidemiology, Environment Health And Safety, Environment, Health Assessment, Public Health, Safety Standards
★ 4.4 (118) · Intermediate · Specialization · 3 - 6 Months

University of Maryland, College Park
Skills you'll gain: Stakeholder Management, Product Management, Stakeholder Engagement, Team Leadership, Product Development, New Product Development, Product Marketing, Commercialization, Product Lifecycle Management, Team Management, Stakeholder Communications, Strategic Marketing, Marketing, Team Building, Leadership, Customer Analysis
★ 4.6 (336) · Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Generative AI, Prompt Engineering Tools, Model Optimization, Serverless Computing, AI Workflows, AI Orchestration, Systems Development Life Cycle, Cloud Development, Development Testing, Mobile Development Tools, AI Enablement, AI Integrations, Application Development, Cloud Platforms, Web Analytics and SEO, Application Deployment, Software Development Tools, Cloud-Based Integration, Code Review, Computer Programming Tools
★ 4.2 (51) · Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Text Mining, Natural Language Processing, Microsoft Azure, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), AI literacy, Unstructured Data, Automation, Application Development
★ 4.7 (126) · Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Data Loss Prevention, Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Threat Management, Security Controls, Google Cloud Platform, Data Security, Security Management, Vulnerability Management, Threat Detection, Malware Protection, Infrastructure Security, Continuous Monitoring, Cloud API, IT Automation, Event Monitoring, Identity and Access Management
★ 4.7 (724) · Intermediate · Course · 1 - 4 Weeks

University of Toronto
Skills you'll gain: Computer Vision, Convolutional Neural Networks, Image Analysis, Deep Learning, Robotics, Model Training, Machine Learning Algorithms, Model Evaluation, Linear Algebra
★ 4.7 (586) · Advanced · Course · 1 - 3 Months

Skills you'll gain: Natural Language Processing, Microsoft Azure, Computer Vision, No-Code Development, Applied Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Predictive Modeling, Artificial Intelligence, AI literacy, Responsible AI
★ 4.7 (228) · Beginner · Course · 1 - 4 Weeks