
Packt
Skills you'll gain: Stakeholder Management, Communication Planning, Stakeholder Engagement, Concision, Verbal Communication Skills, Drive Engagement, Media Production
Intermediate · Course · 1 - 3 Months

O.P. Jindal Global University
Skills you'll gain: International Relations, Diplomacy, Political Sciences, Public Policies, Peer Review, Policy Development, Public Safety and National Security, Policty Analysis, Research, and Development, World History, Policy Analysis, Case Studies, Economics, Security Strategy
★ 4.7 (343) · Beginner · Course · 1 - 3 Months

Yonsei University
Skills you'll gain: Hospitality Management, Hospitality and Food Services, Hospitality, Customer Service, Guest Relations, Customer experience strategy (CX), Customer Relationship Management, Service Design, Healthcare Industry Knowledge, Expectation Management, Product Marketing, Service Management, Innovation, Customer experience improvement, Revenue Management, Business Marketing, Service Improvement, Hospital Experience, Marketing, Patient-centered Care
★ 4.7 (556) · Mixed · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Upselling, Guest Relations, Closing (Sales), Cross Selling, Selling Techniques, Consultative Selling, General Sales Practices, Personalized Service, Hospitality Services, Customer experience improvement, Cultural Sensitivity, Customer Relationship Building, Hospitality, Needs Assessment, Communication Strategies, Business Ethics
Beginner · Course · 1 - 4 Weeks

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Customer experience improvement, Self Service Technologies, Driving engagement, Customer Relationship Management (CRM) Software, Personalized Service, Customer Relationship Management, Customer Insights, Augmented Reality, Brand Loyalty, Data-Driven Marketing, Loyalty Programs, MarTech, Augmented and Virtual Reality (AR/VR), Drive Engagement, Hospitality, Disabilities, Storytelling
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Strategic Communication, Public Relations, Communication Planning, Marketing and Public Relations, Corporate Communications, Corporate Sustainability, Ethical Standards And Conduct, Media Relations, Business Ethics, Branding, Research, Stakeholder Engagement
★ 4.7 (662) · Beginner · Course · 1 - 3 Months

EDHEC Business School
Skills you'll gain: Hospitality Services, Hospitality Management, Hospitality and Food Services, Guest Relations, Hospitality, Hotel And Restaurant Management, Hotels and Accommodations, Customer Service, Leadership, Leadership Development, Personalized Service, Customer experience improvement, Customer Complaint Resolution, Verbal Communication Skills, Operational Excellence, Talent Management, Customer Insights, Sustainability Standards, Sustainable Business, Target Market
★ 4.8 (13) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Employee Engagement, Drive Engagement, Conflict Management, Employee Relations, Labor Relations, Management Training And Development, Staff Management, Team Leadership, Team Performance Management, Labor Law, Human Resources, Team Collaboration, Communication, Labor Compliance, Communication Strategies, Active Listening, Constructive Feedback
★ 4.8 (34) · Beginner · Course · 1 - 4 Weeks

O.P. Jindal Global University
Skills you'll gain: Culture, Cultural Diversity, Intercultural Competence, Immigration Law, International Relations, Strategic Partnership, Economics, Policy, and Social Studies, Higher Education, Social Sciences, Diplomacy, World History, Political Sciences, Public Safety and National Security, Demography, Business, Security Strategy
★ 4.4 (9) · Beginner · Course · 1 - 3 Months
Skills you'll gain: Data Storytelling, Media Planning, Social Media Marketing, Google Ads, Email Marketing, Social Media Strategy, Order Fulfillment, Paid media, Social Media Management, Online Advertising, Search Engine Optimization, Performance Measurement, Spreadsheet Software, Client Services, Campaign Management, E-Commerce, Loyalty Programs, Marketing, Web Presence, Interviewing Skills
★ 4.8 (50K) · Beginner · Professional Certificate · 3 - 6 Months

University of London
Skills you'll gain: Diplomacy, International Relations, Political Sciences, Cultural Diversity, Intercultural Competence, Cultural Sensitivity, World History, Conflict Management, Policy Analysis
★ 4.7 (5.6K) · Mixed · Course · 1 - 3 Months

Universidad Nacional Autónoma de México
Skills you'll gain: International Finance, Economic Development, International Relations, Strategic Sourcing, Market Opportunities, Competitive Analysis, Strategic Thinking, Economics, Market Trend, Business Strategy, Supply Chain, Supply Chain Management, Commercialization, Price Negotiation, Innovation, Negotiation, Digital Transformation, Business Process Improvement, Finance
Beginner · Course · 1 - 3 Months