IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Kennesaw State University
Skills you'll gain: Risk Management, Risk Management Framework, Threat Management, Enterprise Risk Management (ERM), Business Risk Management, Risk Mitigation, Risk Analysis, Governance Risk Management and Compliance, Continuous Improvement Process
Beginner · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Virtual Teams, Conflict Management, Telecommuting, Trustworthiness, Interpersonal Communications, Team Leadership, Collaboration, Collaborative Software, Leadership, Team Collaboration, Team Building, Drive Engagement, Rapport Building, Productivity, Team Management, Leadership Development, Relationship Building, People Management, Meeting Facilitation, Constructive Feedback
Beginner · Specialization · 1 - 3 Months

The University of Notre Dame
Skills you'll gain: Negotiation, Leadership Studies, Leadership Development, Change Management, Organizational Change, Tactfulness, Leadership, Organizational Leadership, Business Ethics, Business Leadership, Problem Solving, Trustworthiness, Critical Thinking and Problem Solving, Emotional Intelligence, Empathy & Emotional Intelligence, Personal Attributes, Ethical Standards And Conduct, Influencing, Self-Awareness
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Generative AI, Prompt Engineering Tools, Miro AI, Financial Accounting, Cash Flow Forecasting, Accounting, Cash Flows, Data Processing
Beginner · Course · 1 - 4 Weeks

IIMA - IIM Ahmedabad
Skills you'll gain: Digital Transformation, Innovation, Business Transformation, Organizational Strategy, Artificial Intelligence, Organizational Development, digital literacy, AI literacy, Behavioral Economics, Computational Thinking, Decision Making, Empathy & Emotional Intelligence
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Visualization, Data-Driven Decision-Making, Data Visualization Software, Interactive Data Visualization, Business Intelligence, Business Intelligence Software, Data Storytelling, Data Presentation, Storytelling
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: MITRE ATT&CK Framework, Vulnerability Assessments, Open Web Application Security Project (OWASP), Distributed Denial-Of-Service (DDoS) Attacks, Vulnerability Scanning, Vulnerability Management, Threat Modeling, Cybersecurity, Malware Protection, Mobile Security, Cyber Threat Intelligence, Penetration Testing, Exploitation techniques, Brute-force attacks, Network Security, Cryptography, Threat Management, Information Systems Security, Threat Detection, Cloud Security
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: AI Orchestration, AI Workflows, Agentic Workflows, Generative AI Agents, Agentic systems, OpenAI API, Model Deployment, OpenAI, AI Integrations, Tool Calling, LLM Application, Enterprise Application Management, OAuth, Model Context Protocol, Prompt Engineering, Performance Tuning, Real Time Data, Interoperability, Prompt Patterns, Application Deployment
Intermediate · Professional Certificate · 3 - 6 Months

Tecnológico de Monterrey
Skills you'll gain: Mental Health Diseases and Disorders, Oncology, Health Education, Health Promotion, Behavioral Health, Public Health and Disease Prevention, Mental and Behavioral Health, Psychosocial Assessments, Mental Health, Preventative Care, Chronic Diseases, Psychology, Exercise Science, Patient Education and Support, Neurology, Endocrinology, Immunology
Beginner · Course · 1 - 4 Weeks

Technical University of Munich (TUM)
Skills you'll gain: Prompt Engineering, Amazon Bedrock, MLOps (Machine Learning Operations), Product Improvement, Innovation, Solution Design, Model Training, Generative AI, Ideation, Amazon Web Services, Lean Methodologies, Model Evaluation, Process Improvement, Human Centered Design, Product Development, New Product Development, Machine Learning Methods, Machine Learning, User Research, Risk Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Network Administration, Virtual Local Area Network (VLAN), General Networking, Network Architecture, Virtual Networking, TCP/IP, Local Area Networks, Computer Networking, Command-Line Interface, Network Infrastructure, Wireless Networks, Network Security, Networking Hardware, Network Switches, Network Protocols
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Power Platform, Business Process Automation, Microsoft Power Automate/Flow, Microsoft 365, Invoicing, No-Code Development, Billing & Invoicing, AI Enablement, Document Management, Data Sharing, Data Store
Beginner · Guided Project · Less Than 2 Hours