IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Customer Analysis, Unsupervised Learning, Customer Insights, Marketing Analytics, Applied Machine Learning, Data Analysis, Machine Learning Methods, Web Analytics, Data-Driven Marketing, Retail Store Operations, Machine Learning, Machine Learning Algorithms, Histogram, Decision Tree Learning, Data Preprocessing, Pandas (Python Package)
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Semiconductors, Power Electronics, Electronic Components, Electronic Systems, Electronics Engineering, Electronics, Electrical Power, Electrical Engineering, Electric Power Systems, Thermal Management, Simulation and Simulation Software
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Product Knowledge, Selling Techniques, Target Audience, Customer Relationship Building, Oral Expression, General Sales Practices, Sales Prospecting, Verbal Communication Skills, Closing (Sales), Business-To-Consumer, Target Market, Sales, Communication, Sales Strategy, Customer Engagement, Brand Loyalty, Rapport Building, Customer Retention, Persona Development
Intermediate · Course · 1 - 4 Weeks

Indian Institute of Technology Guwahati
Skills you'll gain: User Experience Design, User Experience, Human Computer Interaction, User Interface and User Experience (UI/UX) Design, User Centered Design, Usability, User Interface (UI), Interaction Design, User Interface (UI) Design, Design Software
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Teaching, Pedagogy, Lesson Planning, Mathematics Education, Multilingualism, Discussion Facilitation, Education Software and Technology, Simulations, Arithmetic, Language Learning, Cultural Responsiveness, Mathematical Software
Beginner · Course · 1 - 3 Months

Skills you'll gain: AI Orchestration, Model Deployment, AI Workflows, Agentic Workflows, Generative AI Agents, AI Integrations, Agentic systems, Artificial Intelligence, Prompt Engineering, Generative AI, Product Support, Memory Management
Advanced · Course · 1 - 4 Weeks

SkillsBooster Academy
Skills you'll gain: Prompt Engineering, Marketing Strategies, Artificial Intelligence and Machine Learning (AI/ML), Strategic Marketing, Marketing Analytics, Artificial Intelligence, Generative AI, Agentic systems, Content Development and Management, Digital Marketing, Content Creation, Automation, Business Ethics, Customer experience improvement, Machine Learning, Natural Language Processing, Content Management, Creativity, Ethical Standards And Conduct, Interactive Data Visualization
Beginner · Course · 1 - 3 Months

Columbia University
Skills you'll gain: Systems Thinking, Social Justice, Economics, Policy, and Social Studies, Social Sciences, Complex Problem Solving, Problem Solving, Political Sciences, Policy Analysis, Systems Analysis, Persuasive Communication, Personal Development, Critical Thinking, Education and Training, Scientific Methods
Beginner · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: AWS CloudFormation, Amazon Web Services, Cloud Infrastructure, Infrastructure as Code (IaC), Cloud Deployment, Application Deployment
Mixed · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Manufacturing Processes, Materials science, Manufacturing and Production, Process Engineering, Production Process, Machine Controls, Experimentation, Prototyping, Process Development, System Configuration, Laboratory Testing, Analytical Testing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Keyword Research, Search Engine Optimization, Target Audience, Content Optimization, Blogs, Web Analytics and SEO, Content Strategy, Web Content, Social Media Marketing
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Product Planning, Target Market, Persona Development, Operational Performance Management, Target Audience, Market Opportunities, Systems Thinking, Business Modeling, Product Lifecycle Management, Customer Analysis, Operational Analysis, Entrepreneurship, Leadership and Management, Business Planning, Engineering Management, Market Analysis, People Management, New Product Development, Governance, Engineering
Build toward a degree
Beginner · Course · 1 - 3 Months