Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

University of Michigan
Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Responsible AI, AI Workflows, Generative AI, AI Integrations, Data Ethics, AI literacy, Social Impact, Artificial Intelligence, Ethical Standards And Conduct
★ 4.5 (13) · Beginner · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Systems Engineering, Verification And Validation, Team Management, Team Performance Management, Systems Architecture, Requirements Analysis, Requirements Elicitation, Scrum (Software Development), Systems Development Life Cycle, Teamwork, Systems Development, Software Development Life Cycle, Configuration Management, Scaled Agile Framework, Team Building, Agile Methodology, Team Oriented, Team Motivation, Organizational Leadership, Leadership and Management
★ 4.7 (12) · Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: MySQL Workbench, Database Design, MySQL, Database Development, Relational Databases, Database Management, Databases, Database Management Systems, SQL, Data Modeling, Diagram Design, Query Languages, Data Import/Export
★ 4.6 (62) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: AI powered creativity, Prompt Patterns, Generative AI, Prompt Engineering, Graphics Software, AI literacy, Image Quality, Design and Product, Marketing Design
★ 4.1 (25) · Beginner · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Database Architecture and Administration, Cloud Computing Architecture, Oracle Databases, Data Migration, Microsoft SQL Servers, Google Cloud Platform, Cloud Computing, Database Management, Databases, Cloud Solutions, Virtual Private Networks (VPN), Network Security, Test Tools, Enterprise Application Management, Business Writing, Virtual Machines
★ 4.3 (37) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Canva (Software), Creative Design, Graphic Design, Graphic and Visual Design Software, Graphical Tools, Graphic and Visual Design, Design, Visual Design, Layout Design, Entrepreneurship, Critical Thinking
★ 4.2 (21) · Beginner · Guided Project · Less Than 2 Hours

Microsoft
Skills you'll gain: Multi-Factor Authentication, Data Security, Security Strategy, Authentications, Azure Active Directory, Database Architecture and Administration, Virtual Machines, Microsoft SQL Servers, Microsoft Azure, Cloud Security, Security Controls, Identity and Access Management, Application Security, IT Security Architecture, Virtualization and Virtual Machines, Network Security, Role-Based Access Control (RBAC), Encryption, Firewall, Threat Detection
★ 4.5 (19) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Frontend Integration, API Testing, React.js, Authentications, Containerization, OAuth, Cloud Deployment, Back-End Web Development, PostgreSQL, API Gateway, Software Documentation, Amazon Web Services, Event-Driven Programming, Front-End Web Development, Python Programming, Database Management, Restful API, Object-Relational Mapping, SQL, API Design
★ 4.2 (17) · Intermediate · Specialization · 3 - 6 Months

Columbia University
Skills you'll gain: Statistical Inference, Econometrics, Mediation, Correlation Analysis, Statistical Analysis, Regression Analysis, Time Series Analysis and Forecasting, Statistical Methods, Statistical Modeling, Mathematical Modeling, Research Design
★ 3.1 (16) · Advanced · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, AI powered creativity, Blogs, Search Engine Optimization, Content Strategy, Web Content, Content Creation, Content Optimization, Keyword Research, ChatGPT
★ 4.8 (23) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Outbound Calls, Operational Efficiency, AI Workflows, Agentic Workflows, Generative AI Agents, Workflow Management, Customer Service, AI Integrations, Automation, Prompt Engineering, Systems Integration
Beginner · Guided Project · Less Than 2 Hours

LearnQuest
Skills you'll gain: SQL, Oracle Databases, Database Design, Relational Databases, Database Management, Databases, Query Languages, Data Integrity, Data Modeling, Transaction Processing
★ 4.9 (16) · Beginner · Course · 1 - 3 Months