Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Threat Detection, Operating Systems
Beginner · Course · 1 - 3 Months

The University of Sydney
Skills you'll gain: Design Thinking, Innovation, Business Modeling, Product Design, Product Development, Business Strategy, Strategic Communication, Market Research, Corporate Strategy, Case Studies, User Feedback, Product Testing, Customer Insights
Intermediate · Course · 1 - 3 Months

Skills you'll gain: AWS Kinesis, Apache Kafka, Amazon Redshift, Data Lakes, Real Time Data, Data Management, Apache Hive, Apache Spark, Amazon S3, Data Pipelines, Data Processing, Big Data, Apache Hadoop, AWS Identity and Access Management (IAM), Query Languages, Serverless Computing, Scalability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Ethics, Financial Modeling, Responsible AI, AI Security, Financial Forecasting, Financial Statements, Depreciation, Business Ethics, Balance Sheet, Capital Budgeting, Artificial Intelligence, Strategic Decision-Making, Data Management, Information Privacy, Financial Analysis, Excel Formulas, Ethical Standards And Conduct, Finance, Business Strategy, Business
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Group Policy, Network Administration, TCP/IP, Application Deployment, Command-Line Interface
Intermediate · Course · 3 - 6 Months

Coursera
Skills you'll gain: Dashboard, Data Storytelling, Marketing Budgets, Heat Maps, Looker (Software), Process Mapping, Customer Retention, SQL, Data Visualization, Marketing Analytics, Customer Insights, Tableau Software, Statistical Analysis, Predictive Analytics, Business Intelligence, Data Analysis, Time Series Analysis and Forecasting, Data-Driven Decision-Making, R Programming, Python Programming
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Serverless Computing, API Gateway, Extensible Markup Language (XML), JSON, Amazon Web Services, Cloud Deployment, Cloud Development, Application Programming Interface (API), Cloud Applications, Restful API, Data Processing, Data Transformation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Animations, 3D Assets, 3D Modeling, Animation and Game Design, Computer Graphics, Virtual Environment, Computer Graphic Techniques, Performance Tuning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Centers, Artificial Intelligence, Cloud Infrastructure, IT Infrastructure, Network Infrastructure, Machine Learning Methods, Generative AI, Software Architecture, Data Storage, Deep Learning, Cloud Computing Architecture, Systems Architecture, Hardware Architecture, Machine Learning, Containerization
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Authentications, OAuth, Back-End Web Development, Event-Driven Programming, Database Management, Databases, Authorization (Computing), Redis, Secure Coding, Restful API, Debugging, API Design, Email Automation, Data Validation
Intermediate · Course · 3 - 6 Months

Skills you'll gain: iOS Development, Apple iOS, Swift Programming, UI Components, Mobile Development, Database Management, Databases, User Interface (UI), Data Persistence, Data Validation, Data Modeling, Debugging
Intermediate · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Network Troubleshooting, Network Security, Network Administration, Remote Access Systems, Software-Defined Networking, Computer Networking, IT Automation, Virtual Private Networks (VPN), Infrastructure Security, Wireless Networks, General Networking, Network Architecture, Virtual Local Area Network (VLAN), Network Protocols, Hardware Troubleshooting, Network Switches, TCP/IP, Automation
Mixed · Course · 1 - 4 Weeks