IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University at Buffalo
Skills you'll gain: Electrical Substation, Electrical Power, Electric Power Systems, Electrical Systems, Energy and Utilities, Basic Electrical Systems, Electrical Equipment, Electrical Safety, Sustainable Technologies, Environmental Issue, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Project Schedules, Application Programming Interface (API), IT Automation, Scheduling, Scripting, Sprint Planning, Project Management Software, Performance Metric, Automation, Restful API, Scripting Languages, Operational Efficiency, Business Metrics, Performance Measurement, Process Improvement
Beginner · Course · 1 - 4 Weeks

Knowledge Accelerators
Skills you'll gain: Power BI, Data Presentation, Dashboard Creation, Microsoft Excel, Dashboard, Excel Formulas, Business Intelligence Software, Data Modeling, Datamaps, Business Reporting, Data Sharing, Data Entry, Data Analysis, Management Reporting, Geospatial Information and Technology, Data Storytelling, Data-Driven Decision-Making, Analytics, Trend Analysis, Data Management
Beginner · Specialization · 3 - 6 Months

Macquarie University
Skills you'll gain: Excel Formulas, Microsoft Excel, Data Cleansing, Data Manipulation, Data Preprocessing, Data Wrangling, Data Processing, Spreadsheet Software, Data Transformation, Data Validation, Data Analysis, Automation
Intermediate · Course · 1 - 3 Months

Imperial College London
Skills you'll gain: Regression Analysis, Calculus, Model Optimization, Mathematical Software, Numerical Analysis, Applied Machine Learning, Applied Mathematics, Linear Algebra, Artificial Neural Networks, Derivatives
Beginner · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Six Sigma Methodology, Lean Six Sigma, Root Cause Analysis, Lean Methodologies, Process Improvement, Data Collection, Quality Improvement, Process Optimization, Correlation Analysis, Statistical Hypothesis Testing, Kaizen Methodology, Process Analysis, Process Improvement and Optimization, Probability Distribution, Regression Analysis, Project Design, Quality Assessment, Project Schedules, Business Process, Project Management
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Sales Territory Management, Sales Pipelines, Sales Strategy, Sales Management, Sales Development, Gap Analysis, Decision Making, Sales, Account Strategy, Sales Prospecting, Strategic Decision-Making, Performance Analysis, Goal Setting, Sales Support, Prioritization, AI Integrations
Intermediate · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Large Language Modeling, Prompt Engineering, LLM Application, Artificial Intelligence, Jupyter, Python Programming, Data Analysis, Artificial Intelligence and Machine Learning (AI/ML), Generative AI Agents, AI Integrations, Data Literacy, Application Development, Scripting, Programming Principles, Automation, Computer Programming, Application Programming Interface (API), Package and Software Management, Data Structures
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Computing, Microsoft 365, Cloud Deployment, Cloud Computing Architecture, Cloud Infrastructure, Microsoft Intune (Mobile Device Management Software), Cloud Management, Microsoft Windows, Disaster Recovery, Cloud Security, IT Automation, Administration, Resource Management, Configuration Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft 365, Microsoft Office, Microsoft Teams, Productivity Software, Collaborative Software, Cloud Deployment, Microsoft Outlook, Application Deployment, People Analytics, Computing Platforms, Microsoft Excel, Microsoft PowerPoint, Billing, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

Stanford University
Skills you'll gain: Physics, European History, Verification And Validation, Scientific Methods, electromagnetics, Research, Experimentation, Mechanics, Global Positioning Systems
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Delegation Skills, Scalability, Workflow Management, Accountability, Automation, Business Process Automation, Collaborative Software, Coordination, Technical Documentation, Editing, Document Control
Intermediate · Course · 1 - 4 Weeks