Skills you'll gain: Sustainable Design, Sustainable Business, Sustainable Technologies, Sustainable Engineering, Operations Management, Business Leadership, Waste Minimization, Manufacturing Operations, Corporate Sustainability, Environmental Resource Management, Environmental Engineering, Product Design, Systems Thinking, Manufacturing Processes, Digital Transformation

Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening

Skills you'll gain: Service Improvement, Innovation, Continuous Improvement Process, Change Management, Organizational Change, Service Design, Customer experience improvement, Public Administration, Organizational Strategy, Policty Analysis, Research, and Development, Case Studies, Strategic Thinking, Technology Strategies, Leadership

Skills you'll gain: Organizational Structure, People Management, Project Management, Innovation, Team Management, Project Design, Project Coordination, Agile Project Management, Business Priorities, Business Process Management, Conflict Management, Change Management, Decision Making

Skills you'll gain: Service Level Agreement, Service Management, Performance Measurement, Customer Service, Supplier Performance Management, Cloud Services, Expectation Management, Cloud Storage, Key Performance Indicators (KPIs), Contract Negotiation, Performance Reporting, Case Studies, Negotiation, Communication

Skills you'll gain: Lean Methodologies, Workforce Management, Service Improvement, Operations Management, Operational Performance Management, Business Process Management, Process Optimization, Service Management, Operational Efficiency, Process Analysis, Sustainable Business, Capacity Management, Customer experience improvement, Case Studies

Skills you'll gain: Hybrid Cloud Computing, vCenter Server, VMware ESX Servers, vSphere Networking and Storage, Cloud Management, NSX-T Network Virtualization, Virtual Machines, Cloud Infrastructure, Virtualization and Virtual Machines, IT Automation, Cloud Computing, Network Troubleshooting, Automation, Scripting, Performance Tuning, Application Programming Interface (API), System Monitoring

Skills you'll gain: Energy and Utilities, Case Studies, Transportation Management, Facility Management, Water Sustainability, Operations Management, Civil Engineering, Stakeholder Management, Sustainable Development, Project Management, Environmental Issue, Policy Analysis, Economics, Socioeconomics

Skills you'll gain: Performance Measurement, Workflow Management, Business Process Improvement, Performance Improvement, Business Process, Process Optimization, Process Analysis, Continuous Improvement Process, Service Improvement, Key Performance Indicators (KPIs), Process Mapping, Automation, Organizational Skills, Change Management, Stakeholder Engagement

Skills you'll gain: Productivity, Time Management, Goal Setting, Stress Management, Resilience, Prioritization, Organizational Skills, Personal Development, Health And Safety Standards, Mental Health, Professional Development, Self-Awareness

Skills you'll gain: Six Sigma Methodology, Production Schedule, Quality Management, Operations Management, Production Management, Operational Efficiency, Process Improvement, Business Operations, Quality Control, Decision Making