• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Service Management

Results for "service management"


  • U

    University of Virginia

    إستراتيجية الأعمال المتقدمة

    Skills you'll gain: Business Strategy, Competitive Analysis, Strategic Thinking, Business Strategies, Stakeholder Analysis, Corporate Strategy, Strategic Decision-Making, Stakeholder Management, Organizational Strategy, Market Analysis, Case Studies, Growth Strategies, Risk Analysis, Innovation

    4.9
    Rating, 4.9 out of 5 stars
    ·
    49 reviews

    Beginner · Course · 1 - 4 Weeks

  • F

    Fundação Instituto de Administração

    Principais Elementos do Sucesso do Cliente

    Skills you'll gain: Customer Success Management, Customer Service, Customer Relationship Building, Customer Analysis, Customer Retention, Customer experience strategy (CX), Customer Engagement, Customer Relationship Management, Customer Insights, Target Audience, Organizational Structure, Key Performance Indicators (KPIs), Business Metrics, Organizational Change, Value Propositions, Drive Engagement

    4.8
    Rating, 4.8 out of 5 stars
    ·
    20 reviews

    Beginner · Course · 1 - 4 Weeks

  • S

    Scrimba

    Frontend Developer Interview Practice

    Skills you'll gain: Pseudocode, Responsive Web Design, Computational Thinking, LinkedIn, Cascading Style Sheets (CSS), Front-End Web Development, React.js, HTML and CSS, Debugging, Algorithms, Interviewing Skills, UI Components, Professional Development, Web Presence, JavaScript Frameworks, Web Development Tools, Computational Logic, Web Development, Javascript, Software Development

    4.6
    Rating, 4.6 out of 5 stars
    ·
    41 reviews

    Intermediate · Specialization · 1 - 3 Months

  • A

    Alfaisal University | KLD

    نماذج السلوك التنظيمي | Organizational Behavior Models

    Skills you'll gain: Organizational Change, Team Leadership, Leadership Studies, Team Oriented, Team Building, Organizational Leadership, Organizational Development, Team Management, Team Performance Management, Industrial and Organizational Psychology, Change Management, Organizational Effectiveness, Forecasting, Goal Setting

    4.5
    Rating, 4.5 out of 5 stars
    ·
    12 reviews

    Beginner · Course · 1 - 4 Weeks

  • B

    Board Infinity

    Building RESTful APIs with Node.js and Express

    Skills you'll gain: Node.JS, MongoDB, Secure Coding, Middleware, Event-Driven Programming, Databases

    4.6
    Rating, 4.6 out of 5 stars
    ·
    12 reviews

    Intermediate · Course · 1 - 4 Weeks

  • W

    Whizlabs

    Protection of Information Assets

    Skills you'll gain: Data Security, Network Security, Cyber Attacks, Security Testing, Digital Forensics, Infrastructure Security, Identity and Access Management, Cloud Security, Security Controls, Computer Security Awareness Training, Security Awareness, Threat Detection, Threat Management, Cyber Security Assessment, Test Tools, Firewall, OSI Models, Authentications, Encryption, Cloud Computing

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    How to use influencer marketing to grow instagram business

    Skills you'll gain: Instagram, Strategic Marketing, Marketing Strategies, Content Creation, Campaign Planning, Marketing, Content Marketing, Brand Marketing, Promotional Strategies, Social Media Content, Social Media, Drive Engagement, Social Media Management, Social Media Marketing, Influencing, Business

    2.3
    Rating, 2.3 out of 5 stars
    ·
    7 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Creating a Multi Page App using HTML & CSS

    Skills you'll gain: HTML and CSS, Hypertext Markup Language (HTML), Web Development, Web Language, Web Applications, Web Design and Development, Cascading Style Sheets (CSS), Web Design

    4.2
    Rating, 4.2 out of 5 stars
    ·
    14 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • C

    Coursera

    GenAI for Cash Flow Managers: Optimizing Liquidity Planning

    Skills you'll gain: Cash Flow Forecasting, Responsible AI, Cash Management, Accounts Payable, Financial Forecasting, Cash Flows, Accounts Payable and Receivable, Risk Management, Generative AI, Accounting and Finance Software, No-Code Development, Business Process Automation, Forecasting, Accounts Receivable, Prompt Engineering Tools, Regulatory Compliance, AI Integrations, International Financial Reporting Standards, ChatGPT, Automation

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    GenAI for Computer Support Specialists (IT Support)

    Skills you'll gain: Responsible AI, Generative AI, Technical Support and Services, End User Training and Support, AI literacy, Technical Support, AI Integrations, Data Ethics, Automation

    4
    Rating, 4 out of 5 stars
    ·
    12 reviews

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Skills for a Modern Entrepreneur or Business Owner

    Skills you'll gain: Value Propositions, Oral Expression, Emotional Intelligence, Empathy & Emotional Intelligence, Business Planning, Verbal Communication Skills, Target Market, Productivity, Financial Statements, Financial Acumen, User Research, Target Audience, Marketing, Microsoft Excel, Content Marketing, Financial Analysis, Market Research, Social Media Strategy, Digital Marketing, Data Visualization

    Beginner · Specialization · 3 - 6 Months

  • A

    Automatic Data Processing, Inc. (ADP)

    Building Confidence in the Future

    Skills you'll gain: Visionary, Employee Engagement, Value Propositions, Team Leadership, Company, Product, and Service Knowledge, Storytelling, Strategic Leadership, Persuasive Communication, Team Management, Organizational Leadership, Leadership, Driving engagement, Open Mindset, Professional Development, Mindfulness

    Beginner · Course · 1 - 4 Weeks

1…682683684…834

In summary, here are 10 of our most popular service management courses

  • إستراتيجية الأعمال المتقدمة: University of Virginia
  • Principais Elementos do Sucesso do Cliente: Fundação Instituto de Administração
  • Frontend Developer Interview Practice: Scrimba
  • نماذج السلوك التنظيمي | Organizational Behavior Models: Alfaisal University | KLD
  • Building RESTful APIs with Node.js and Express: Board Infinity
  • Protection of Information Assets: Whizlabs
  • How to use influencer marketing to grow instagram business: Coursera
  • Creating a Multi Page App using HTML & CSS: Coursera
  • GenAI for Cash Flow Managers: Optimizing Liquidity Planning: Coursera
  • GenAI for Computer Support Specialists (IT Support): Coursera

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok