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  • It Service Management

Results for "it service management"


  • C

    Coursera

    Create Customer Support Data with Microsoft Excel

    Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Customer Support, Data Entry, Spreadsheet Software, Customer Service, Data Maintenance, Data Security, Data Management, Microsoft Office, Data Integrity, Invoicing, Billing & Invoicing, User Accounts, Productivity Software, Editing

    5
    Rating, 5 out of 5 stars
    ·
    11 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    A Clinician's Guide: Soft Skills for Better Patient Outcomes

    Skills you'll gain: Patient Communication, Patient Education and Support, Constructive Feedback, Resilience, Emotional Intelligence, Compassion, Patient Education And Counseling, Patient-centered Care, Empathy, Employee Engagement, Telehealth, Interpersonal Communications, Self-Awareness, Active Listening, Communication, Data Analysis, Cultural Sensitivity, Quality Improvement, Leadership and Management, Continuous Improvement Process

    4.3
    Rating, 4.3 out of 5 stars
    ·
    6 reviews

    Beginner · Specialization · 3 - 6 Months

  • U

    University of Illinois Urbana-Champaign

    Sustainable Business Enterprises

    Skills you'll gain: Sustainable Business, Sustainable Development, Corporate Sustainability, Business Planning, Product Development, Consumer Behaviour, Environmental Issue, Sustainability Reporting, Business Strategies, Enterprise Modeling, Product Design, Design Thinking, Market Research, Business Development, Communication Strategies

    Build toward a degree

    4.3
    Rating, 4.3 out of 5 stars
    ·
    146 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    F

    Fractal Analytics

    Insights of Power BI

    Skills you'll gain: Power BI, Data Analysis Expressions (DAX), Data Modeling, Data Visualization Software, Data Visualization, Data Transformation, Data Cleansing, Business Intelligence, Interactive Data Visualization, Data Manipulation, Star Schema, Dashboard, Data Analysis, Dashboard Creation, Report Writing

    4.6
    Rating, 4.6 out of 5 stars
    ·
    55 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Coursera

    Introduction au CRM avec HubSpot

    Skills you'll gain: HubSpot CRM, Sales Pipelines, Email Marketing, Dashboard, Sales Process, Customer Relationship Management (CRM) Software, Sales Management, Campaign Management, Customer Relationship Management, Management Reporting, Team Management, Team Oriented, Marketing Automation, Customer Data Management, User Accounts, Marketing

    4
    Rating, 4 out of 5 stars
    ·
    6 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    ASQ-Certified Six Sigma Yellow Belt Exam Prep Specialization

    Skills you'll gain: Process Mapping, Root Cause Analysis, Lean Six Sigma, Lean Methodologies, Correlation Analysis, Process Improvement, Quality Improvement, Project Risk Management, Lean Manufacturing, Six Sigma Methodology, Risk Management, Process Analysis, Regression Analysis, Process Improvement and Optimization, Statistical Methods, Statistics, Statistical Process Controls, Continuous Improvement Process, Data Collection, Quality Management

    4.5
    Rating, 4.5 out of 5 stars
    ·
    45 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    E

    Ei4Change

    Emotional Resilience for Managers

    Skills you'll gain: Resilience, Stress Management, Team Building, Emotional Intelligence, Organizational Change, Personal Development, Team Management, Team Performance Management, Positivity, Overcoming Obstacles, Optimism, Organizational Development, Adaptability, Self-Awareness, Dealing With Ambiguity, Team Leadership, Change Management, Leadership, Communication

    4.7
    Rating, 4.7 out of 5 stars
    ·
    31 reviews

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Gemini for Beginners: Develop a Social Media Marketing Plan

    Skills you'll gain: Timelines, Google Gemini, Calendar Management, Project Schedules, Scheduling, Google Sheets, Spreadsheet Software, Content Scheduling, Social Media Marketing, Brainstorming

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    U

    University of California, Irvine

    Initier et planifier des projets

    Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Conflict Management, Project Documentation, Project Planning, Project Management, Stakeholder Communications, Stakeholder Analysis, Influencing, Organizational Structure

    4.4
    Rating, 4.4 out of 5 stars
    ·
    48 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    A

    Arizona State University

    What is the Human Factor in Design?

    Skills you'll gain: Human Factors, Accident Prevention, Mitigation, Systems Thinking, Human Centered Design

    4.8
    Rating, 4.8 out of 5 stars
    ·
    20 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    L

    Liberty Mutual Insurance

    Professional Skills for Insurance Sales Success

    Skills you'll gain: Insurance Sales, Productivity, Verbal Communication Skills, Storytelling, Communication, Goal Setting, Interpersonal Communications, Smart Goals, Prioritization, Communication Strategies, Selling Techniques, Relationship Management, Sales Management, Non-Verbal Communication, Sales, Rapport Building, Insurance, Relationship Building, Business Ethics, Ethical Standards And Conduct

    4.2
    Rating, 4.2 out of 5 stars
    ·
    13 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    ESSEC Business School

    L'investissement à impact : lever ou investir des fonds

    Skills you'll gain: Due Diligence, Investments, Investment Management, Private Equity, Entrepreneurship, Fundraising, Social Impact, Entrepreneurial Finance, Stakeholder Engagement, Relationship Management, Relationship Building, Business Valuation, Contract Negotiation, Prospecting and Qualification, Finance, Professional Networking, Financial Analysis, Governance

    4.6
    Rating, 4.6 out of 5 stars
    ·
    108 reviews

    Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular it service management courses

  • Create Customer Support Data with Microsoft Excel: Coursera
  • A Clinician's Guide: Soft Skills for Better Patient Outcomes: Coursera
  • Sustainable Business Enterprises: University of Illinois Urbana-Champaign
  • Insights of Power BI: Fractal Analytics
  • Introduction au CRM avec HubSpot: Coursera
  • ASQ-Certified Six Sigma Yellow Belt Exam Prep Specialization: SkillUp
  • Emotional Resilience for Managers: Ei4Change
  • Gemini for Beginners: Develop a Social Media Marketing Plan: Coursera
  • Initier et planifier des projets: University of California, Irvine
  • What is the Human Factor in Design?: Arizona State University

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