
Skills you'll gain: IT Service Management, Technical Support, Desktop Support, Service Level, Help Desk Support, Customer Service, System Support, End User Training and Support, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Sociology, Sustainable Development, Social Sciences, Demography, Social Justice, International Relations, Cultural Diversity, World History, Technology Strategies, Governance, Policy Analysis, Economics, Innovation, European History
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Telehealth, Patient Safety, Health Technology, Help Desk Support, Medical Equipment, System Support, Technical Support, Desktop Support, Practice Management Software, Health Care, Issue Tracking, Network Support, Change Control, Medical Devices, Change Requests, Disaster Recovery, Technical Documentation, Software Installation, General Networking, Technical Communication
Mixed · Course · 1 - 4 Weeks

Pontificia Universidad Católica de Chile
Skills you'll gain: Oral Comprehension, Telephone Skills, English Language, Bilingual (Spanish/English), Vocabulary, Oral Expression, Verbal Communication Skills, Business Communication, Grammar, Language Learning, Writing
Mixed · Course · 1 - 3 Months

Skills you'll gain: Professional Networking, Interviewing Skills, Technical Support, Technical Support and Services, Professional Development, Desktop Support, System Support, Help Desk Support, Professionalism, Technical Communication, Verbal Communication Skills, Problem Solving, Communication
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, AI Product Strategy, Generative AI, Risk Analysis, Risk Mitigation, IBM Cloud, AI Enablement, Brainstorming, LLM Application, New Business Development, Strategic Decision-Making
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Cloud Infrastructure, Customer Analysis, Network Troubleshooting, Technical Consulting, Amazon S3, Cloud Computing, Technical Support, AWS Identity and Access Management (IAM), Amazon Elastic Compute Cloud, Requirements Analysis, Root Cause Analysis, Scenario Testing, System Support, Virtual Networking, Customer Support, Cloud Storage, Serverless Computing, System Monitoring, Data Security
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Sustainable Development, Transportation Operations, Case Studies, Economic Development, Land Management, Growth Strategies, Community Development, Geographic Information Systems, Environment and Resource Management, Stakeholder Engagement
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Data Wrangling, Analytical Skills, Data Analysis, Data Preprocessing, Data Cleansing, Generative AI, ChatGPT, Data Visualization Software, Jupyter, Statistical Analysis, Artificial Intelligence, Data Collection, Data Management, GitHub, Technical Support, Git (Version Control System), Integrated Development Environments
Beginner · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Email Automation, ChatGPT, Prompt Engineering, AI Personalization, Calendar Management, Setting Appointments, Workflow Management, Customer Communications Management, Automation, Business Correspondence, Customer Inquiries, Generative AI
Beginner · Course · 1 - 4 Weeks

University of Amsterdam
Skills you'll gain: Sociology, Social Sciences, Systems Thinking, Economics, Policy, and Social Studies, Cultural Diversity, Policy Analysis, Environmental Science, Spatial Analysis, Case Studies, Human Centered Design, Public Policies, Qualitative Research, Sustainable Engineering, Environment and Resource Management, European History
Intermediate · Course · 1 - 3 Months

The University of Sydney
Skills you'll gain: Creative Thinking, Creativity, Creative Problem-Solving, Innovation, Ideation, Brainstorming, Cognitive flexibility, Design Thinking, Open Mindset, Curiosity, Resourcefulness, Strategic Thinking
Beginner · Course · 1 - 4 Weeks