IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Data Storage, OSI Models, General Networking, Wireless Networks, Data Storage Technologies, Local Area Networks, Networking Hardware, Computer Networking, Network Architecture, Network Model, Network Infrastructure, TCP/IP, Network Planning And Design, Telecommunications, Network Protocols, Microsoft Windows, Network Troubleshooting, Network Security, Wide Area Networks, Command-Line Interface
Beginner · Course · 1 - 3 Months

Skills you'll gain: Service Recovery, Customer Service, Customer experience improvement, Service Design, Customer Relationship Building, Experience Design, Brand Loyalty, Service Management, Customer experience strategy (CX), Customer Engagement, Service Level, Relationship Management, Service Improvement, Branding, Marketing Strategies, Strategic Marketing, Quality Management, Quality Improvement, Brand Management, Marketing and Public Relations
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Agentic Workflows, AI Workflows, Agentic systems, No-Code Development, Generative AI Agents, AI Integrations, Front-End Web Development, Database Management, Databases, Vibe coding, Web Design and Development, Data Store, Application Development, Authentications, User Interface (UI) Design, Real Time Data, Application Programming Interface (API), Application Deployment, Payment Systems
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Productivity, Delegation Skills, Time Management, Calendar Management, Ability To Meet Deadlines, Prioritization, Organizational Skills, Growth Mindedness, AI literacy, Personal Development, Scheduling, AI Enablement, Mental Concentration, Journals, Adaptability, Habit Formation, Goal Setting
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Incident Response, Incident Management, Security Management, Computer Security Incident Management, Risk Management, Continuous Monitoring, Cyber Governance, Enterprise Risk Management (ERM), Risk Management Framework, Cyber Risk, Risk Mitigation, Governance Risk Management and Compliance, Risk Control, Disaster Recovery, Operational Risk, Crisis Management, IT Security Architecture, Governance, Security Awareness, Business Administration
Intermediate · Specialization · 1 - 3 Months
Madecraft
Skills you'll gain: Critical Thinking, Critical Thinking and Problem Solving, Deductive Reasoning, Independent Thinking, Logical Reasoning, Social Skills, Active Listening, Analytical Skills, Honesty, Cognitive flexibility, Open Mindset, Creative Thinking, Persuasive Communication, Problem Solving, Research, Decision Making, Communication, Interpersonal Communications, Verbal Communication Skills, Self-Awareness
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Health Informatics, Health Technology, Health Systems, Health Policy, Health Care, Informatics, Healthcare Industry Knowledge, Health Information Management, Information Technology, Health Care Procedure and Regulation, Systems Analysis, Health Insurance Portability And Accountability Act (HIPAA) Compliance, System Requirements, Requirements Analysis, Interoperability, Data Literacy, Data Sharing, Medical Imaging, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

Yale University
Skills you'll gain: Negotiation, Contract Negotiation, Price Negotiation, Conflict Management, General Sales Practices, Selling Techniques, Sales, Persuasive Communication, Communication, Closing (Sales), Goal Setting, Sales Development, Collaboration, Empathy, Value Propositions, Team Collaboration, Strategic Thinking, Behavioral Economics, Psychology, Active Listening
Beginner · Course · 1 - 3 Months

Stanford University
Skills you'll gain: Machine Learning Methods, Healthcare Ethics, Data Ethics, Statistical Machine Learning, Applied Machine Learning, Machine Learning Algorithms, Machine Learning, Responsible AI, Artificial Neural Networks, Healthcare Industry Knowledge, Model Evaluation, Medical Science and Research, Model Training, Artificial Intelligence and Machine Learning (AI/ML), Supervised Learning, Reinforcement Learning, Health Informatics, Generative Model Architectures, Deep Learning, Health Policy
Beginner · Course · 1 - 3 Months

Skills you'll gain: Cost Benefit Analysis, Cost Accounting, Gross Profit, Profit and Loss (P&L) Management, Financial Analysis, Risk Analysis, Operational Analysis, Management Accounting, Financial Planning, Cost Estimation, Business Risk Management, Cost Management, Income Statement, Performance Measurement, Business Mathematics, Risk Management
Mixed · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Matlab, Algorithms, User Interface (UI), UI Components, Human Computer Interaction, Object Oriented Programming (OOP), Object Oriented Design, User Interface (UI) Design, Mathematical Software, Computer Programming, Programming Principles, Engineering Analysis, Scripting, Performance Tuning
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Portfolio Risk, Investment Management, Risk Management, Financial Analysis, Financial Management, Risk Modeling, Risk Analysis, Portfolio Management, Financial Market, Investments, Statistics
Intermediate · Guided Project · Less Than 2 Hours