
Skills you'll gain: User Experience Design, Experience Design, Design Thinking, User Experience, Customer experience improvement, Solution Design, Business Intelligence, Journey Mapping, User Interface (UI) Design, Customer Analysis, Collaborative Software
Beginner · Guided Project · Less Than 2 Hours

University of California, Davis
Skills you'll gain: SQL, Data Quality, Complex Problem Solving, JSON, Business Metrics, Business Reporting, Data Validation, Data Presentation, Forecasting, Data Analysis, Predictive Analytics
★ 4.2 (22) · Intermediate · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Problem Solving, Root Cause Analysis, Data Collection
★ 4.9 (67) · Mixed · Course · 1 - 4 Weeks

Howard University
Skills you'll gain: Regression Analysis, Correlation Analysis, Spreadsheet Software, Data-Driven Decision-Making, Business Analysis, Data Modeling, Business Modeling, Business Analytics, Microsoft Excel, Business Solutions, Statistical Analysis, Mathematical Modeling, Data Analysis Software, Excel Formulas, Analysis, Statistical Methods, Forecasting, Data Analysis, Operations Research, Business Strategy
★ 4.7 (33) · Intermediate · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Issue Tracking, Problem Management, AI Enablement, Help Desk Support, End User Training and Support, Project Management Software, Self Service Technologies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Culture Transformation, Process Improvement, Drive Engagement, Quality Improvement, Systems Thinking, Organizational Development, Analysis, Employee Engagement, Data-Driven Decision-Making
Intermediate · Course · 1 - 4 Weeks
University of Leeds
Skills you'll gain: Problem Solving, Critical Thinking and Problem Solving, Decision Making, Peer Review, Critical Thinking, Risk Analysis, Persuasive Communication, Risk Mitigation, Estimation, Risk Management, Analysis, Prioritization, Proposal Development, Constructive Feedback, Professional Development
★ 4.8 (20) · Beginner · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Creative Thinking, Cognitive flexibility, Creative Problem-Solving, Problem Solving, Decision Making, Ideation, Creativity, Critical Thinking, Staff Management, Decisiveness, Overcoming Obstacles, Discussion Facilitation, Meeting Facilitation, Teamwork, Goal Setting, Collaboration, Leadership
★ 4.8 (738) · Beginner · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Root Cause Analysis, Data Collection, Complex Problem Solving, Analysis, Data Synthesis, Data-Driven Decision-Making, Analytical Skills, Critical Thinking, Interactive Learning, Decision Making, Data Visualization, Ideation
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Problem Management, Issue Tracking, Network Troubleshooting, Collaborative Software, Incident Management, Help Desk Support, Debugging, System Support, Governance, Incident Response, Solution Design, Cyber Governance, Change Control, Content Management Systems, IT Management, Systems Analysis, Identity and Access Management, Technical Documentation, Software Documentation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Problem Solving, Critical Thinking and Problem Solving, Root Cause Analysis, Professional Development, Creative Problem-Solving, Collaboration, Critical Thinking, Creative Thinking, Personal Development, Analysis, Agile Project Management
★ 4.6 (777) · Beginner · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Algorithms, Computational Thinking, Theoretical Computer Science, Performance Testing, Python Programming, Artificial Intelligence
★ 4.5 (24) · Beginner · Course · 1 - 3 Months