IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado System
Skills you'll gain: Cryptography, Public Key Infrastructure, Cybersecurity, Information Systems Security, Data Security, Firewall, Cyber Attacks, Data Encryption Standard, Penetration Testing, Network Security, Information Assurance, Encryption, Exploit development, Advanced Encryption Standard (AES), Cryptographic Protocols, Intrusion Detection and Prevention, Metasploit, Application Security, Security Testing, Cyber Security Policies
Intermediate · Specialization · 3 - 6 Months

University of Virginia
Skills you'll gain: Agile Software Development, Agile Product Development, Agile Methodology, Agile Project Management, Team Performance Management, Team Management, Team Building, Team Leadership, Sprint Retrospectives, Backlogs, User Story, Kanban Principles, Innovation, Process Improvement, Selling Techniques, Customer experience improvement, Discussion Facilitation
Mixed · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Digital Communications, OSI Models, Network Protocols, TCP/IP, Routing Protocols, Network Routing, Network Architecture, Network Planning And Design, General Networking, Computer Networking, System Programming, Data Integrity
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Banking Services, Banking, Bank Regulations, Lending and Underwriting, Credit Risk, Payment Systems, Risking, Financial Services, Regulatory Compliance, Loan Origination, Regulatory Requirements, Securities (Finance), Loan Documentation, Loans, Payment Processing and Collection, Deposit Accounts, Cybersecurity, Cyber Attacks, Working Capital
Mixed · Course · 1 - 3 Months

Skills you'll gain: Data Storage, OSI Models, General Networking, Wireless Networks, Data Storage Technologies, Local Area Networks, Networking Hardware, Computer Networking, Network Architecture, Network Model, Network Infrastructure, TCP/IP, Network Planning And Design, Telecommunications, Network Protocols, Microsoft Windows, Network Troubleshooting, Network Security, Wide Area Networks, Command-Line Interface
Beginner · Course · 1 - 3 Months

The Expert Academy
Skills you'll gain: Service Recovery, B2B Sales, Account Management, Consultative Approaches, Account Strategy, Negotiation, Customer experience strategy (CX), Journey Mapping, Loyalty Programs, Customer Relationship Building, Customer Insights, Sales, Customer Retention, Emotional Intelligence, Sales Strategy, Customer experience improvement, Relationship Management, Selling Techniques, Value Propositions, Stakeholder Management
Intermediate · Specialization · 3 - 6 Months

Wesleyan University
Skills you'll gain: Storytelling, Journals, Writing and Editing, Visual Storytelling, Writing, Organizational Skills, Content Creation, Personal Development, Creative Thinking, Self-Awareness, Relationship Building, Overcoming Obstacles, Creativity, English Language, Detail Oriented, Empathy
Beginner · Specialization · 3 - 6 Months

Multiple educators
Skills you'll gain: Data Literacy, Data Storytelling, Data-Driven Decision-Making, Cloud Solutions, Cloud Security, Statistical Modeling, Business Analytics, Infrastructure as Code (IaC), Team Oriented, Advanced Analytics, Virtual Machines, Data Mining, Hybrid Cloud Computing, System Monitoring, Enterprise Security, Data Processing, Data Manipulation, Statistical Software, Data Import/Export, Computer Programming
Beginner · Specialization · 1 - 3 Months

Politecnico di Milano
Skills you'll gain: Course Development, Digital pedagogy, Education Software and Technology, Web Content Accessibility Guidelines, Content Management, AI Integrations
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Google Analytics, Web Analytics, Marketing Analytics, Digital Analysis, Data-Driven Marketing, Conversion Funnel Analysis, Analytics, Google Ads, Data Processing, Campaign Management, Marketing Effectiveness, Dashboard, Event Monitoring, Real Time Data, Data Collection, Goal Setting
Mixed · Course · 1 - 4 Weeks

PracticalGrowth
Skills you'll gain: Recruitment, Talent Recruitment, Full Cycle Recruitment, Decision Intelligence, Decision Making, Data-Driven Decision-Making, Strategic Decision-Making, Interviewing Skills, Talent Acquisition, Recruitment Strategies, Job Evaluation, Job Analysis, Project Documentation, Employee Onboarding, Risk Management, Diversity and Inclusion, Diversity Awareness
Beginner · Course · 1 - 4 Weeks

Tel Aviv University
Skills you'll gain: Biological Engineering, Biotechnology, Cell Biology, Life Sciences, Molecular Biology, Biochemistry, Biology, Anatomy, Molecular, Cellular, and Microbiology, Physiology, Food and Beverage, Food Quality Assurance And Control, Sustainable Development, Environmental Science, Environmental Issue
Intermediate · Course · 1 - 4 Weeks