Communications courses can help you learn effective writing, public speaking, interpersonal communication, and digital media strategies. You can build skills in crafting compelling narratives, managing conflicts, and engaging diverse audiences through various platforms. Many courses introduce tools like presentation software, social media analytics, and video editing applications, showing how these skills can enhance your messaging and outreach efforts.

University of Colorado Boulder
Skills you'll gain: Sustainable Business, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Branding, Marketing Communications, Brand Marketing, Sustainability Standards, Customer Engagement, Advertising, Regulatory Compliance, Data-Driven Marketing, Law, Regulation, and Compliance, Driving engagement, Regulatory Requirements, Market Opportunities, Ethical Standards And Conduct, Digital Marketing, Engineering Management, Emerging Technologies
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Stress Management, Goal Setting, Nutrition and Diet, English Language, Professional Development, Personal Development, Language Competency, Nutrition Education, Language Learning, Relationship Building, Grammar, Vocabulary, Verbal Communication Skills, Communication
Mixed · Course · 1 - 3 Months

University of Arizona
Skills you'll gain: User Experience Design, Data-Driven Marketing, Content Marketing, Digital Brand Strategy, Digital Marketing, Marketing Analytics, Marketing Channel, Strategic Marketing, Content Strategy, Cross-Channel Marketing, Digital Content, Storytelling, Social Media Strategy, Search Engine Marketing, Persuasive Communication
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Verbal Communication Skills, Customer experience improvement, Client Services, Customer Service, Customer Inquiries, Insurance and Warranty Claims Processing, Service Improvement, Product Knowledge, Interpersonal Communications, Retail Store Operations, Verbal Strategic Communication, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Call Center Experience, Greeting Customers, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Inquiries, Customer Service, Customer Relationship Building, Interviewing Skills, Customer Support, Inbound Calls, Outbound Calls, Problem Solving, Keyword Research, Verbal Communication Skills, Communication
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Learning Theory, Human Learning, Motivational Interviewing, Education and Training, Pedagogy, Scientific Methods, Course Development, Communication Strategies, Research, Science and Research, Research Methodologies, Communication, Active Listening, Psychology
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Story, Agile Product Development, Agile Methodology, Agile Project Management, Product Requirements, Customer experience strategy (CX), Journey Mapping, Presentations, Project Management Software, Customer Analysis, Product Development, Stakeholder Communications, Innovation
Intermediate · Guided Project · Less Than 2 Hours
University of Illinois Urbana-Champaign
Skills you'll gain: Virtual Teams, Cultural Sensitivity, Intercultural Competence, Leadership Studies, Cultural Diversity, Team Management, Teamwork, Team Leadership, Negotiation, Communication Strategies, Leadership and Management, Diversity Awareness, Culture, Conflict Management, Team Performance Management, Team Building, Business Leadership, Leadership, Communication, Diversity and Inclusion
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Revenue Forecasting, Customer Relationship Management, Sales Development, Sales Management, Revenue Management, Sales Strategy, Customer Communications Management, Conversion Funnel Analysis
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Business Strategy, Business Strategies, Organizational Strategy, Business Planning, Strategic Decision-Making, Decision Making, Strategic Thinking, Plan Execution, Corporate Strategy, Stakeholder Management, Strategic Communication, Stakeholder Analysis, Stakeholder Engagement, Data Visualization, Consulting, Stakeholder Communications, Goal Setting, Key Performance Indicators (KPIs), Analysis, Performance Metric
Mixed · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Emotional Intelligence, Conflict Management, Personal Attributes, Cognitive flexibility, Dealing With Ambiguity, Team Leadership, Organizational Change, Team Performance Management, Leadership and Management, Communication, Team Management, Resilience, Collaboration, Behavior Management, Team Building, Decision Making, Stress Management, Team Motivation, Psychology, Critical Thinking
Beginner · Specialization · 3 - 6 Months

University of California, Davis
Skills you'll gain: Innovation, Digital Transformation, Digital Communications, digital literacy, Digital Analysis, Process Development, Data Storage, Media and Communications, Fundraising and Crowdsourcing, Social Impact, Artificial Intelligence, AI literacy, Information Privacy, Machine Learning
Beginner · Course · 1 - 4 Weeks