Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Loyalty Programs, Customer Retention, E-Commerce, Customer Relationship Management, Web Analytics, Digital Marketing, Product Improvement, Email Marketing, Marketing Analytics, Customer Insights, Portfolio Management, Generative AI Agents, Performance Metric
Beginner · Course · 1 - 4 Weeks

Institute for the Future
Skills you'll gain: Forecasting, Visionary, Innovation, Proactivity, Strategic Thinking, Strategic Planning, Cognitive flexibility, Creative Thinking, Action Oriented, Simulations, Optimism, Planning, Community Organizing, Creativity, Systems Thinking, Virtual Reality, Trend Analysis, Brainstorming, Empathy, Market Trend
Beginner · Specialization · 3 - 6 Months
University of Michigan
Skills you'll gain: Data Analysis, Analytical Skills, Experimentation, Critical Thinking, Research Design, Behavioral Economics, Decision Making, Regression Analysis, Statistical Inference, Probability, Correlation Analysis, Adaptability
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Teamwork, Diversity and Inclusion, Conflict Management, Negotiation, Decision Making, Team Building, Collaboration, Virtual Teams, Cultural Diversity, Communication, Strategic Communication, Digital Communications
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Sampling (Statistics), Data Visualization, Statistics, Matplotlib, Statistical Visualization, Probability & Statistics, Jupyter, Statistical Methods, Data Visualization Software, Data Analysis, Statistical Analysis, Exploratory Data Analysis, Descriptive Statistics, Statistical Inference, NumPy, Box Plots, Histogram, Python Programming
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Responsible AI, Generative AI, Risk Mitigation, Risk Analysis, Feasibility Studies, Data Ethics, Brainstorming, AI Product Strategy, Generative AI Agents, Artificial Intelligence, Business Priorities, Hybrid Cloud Computing, Business Leadership, Goal Setting, Business Solutions, Cloud Computing Architecture, Strategic Leadership, Compliance Management, Governance
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Feature Engineering, Microsoft Azure, Applied Machine Learning, Machine Learning, Machine Learning Algorithms, Data Processing, Data Cleansing, Supervised Learning, Data Transformation, MLOps (Machine Learning Operations), Application Deployment, Artificial Intelligence and Machine Learning (AI/ML), Data Quality, Resource Management
Intermediate · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: C++ (Programming Language), Object Oriented Programming (OOP), Object Oriented Design, Development Environment, Engineering Software, Computer Programming, Data Structures, Debugging, Program Development
Intermediate · Course · 1 - 4 Weeks

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Transportation Operations, Governance, Technical Management, Systems Thinking, Emerging Technologies, Technology Strategies, Innovation, Infrastructure Architecture, Internet Of Things, Digital Transformation, Data Management, Sustainable Development
Beginner · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Construction Estimating, Engineering Plans And Specifications, Blueprint Reading, Architectural Drawing, Cost Estimation, Building Information Modeling, Project Estimation, Risk Management, Project Risk Management, Cost Management, Project Controls, Engineering Drawings, Construction Management, Estimation, Bidding, Design Specifications, Construction, Risk Analysis, Presentations, Business Communication
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Computer Graphics, 3D Assets, Visualization (Computer Graphics), Computer Graphic Techniques, C++ (Programming Language), Video Game Development, Image Quality, Applied Mathematics, Algebra
Mixed · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Stress Management, Mindfulness, Personal Development, Mental Concentration, Emotional Intelligence, Self-Awareness, Team Building, Collaboration, Resilience, Communication, Productivity, Professional Development, Leadership Studies
Beginner · Course · 1 - 4 Weeks