Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Alex Genadinik
Skills you'll gain: Prompt Engineering, Prompt Patterns, Multimodal Prompts, Data Ethics, AI Enablement, Large Language Modeling, Generative AI, Target Audience
Mixed · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Microsoft Access, Relational Databases, Database Design, Database Management, Data Integrity, Databases, Data Validation, Database Software, Query Languages, Microsoft 365, Data Management, Microsoft Office, Data Presentation, Productivity Software, User Interface (UI), User Interface (UI) Design
Mixed · Course · 1 - 3 Months

Pontificia Universidad Católica de Chile
Skills you'll gain: Basic Electrical Systems, Electronics, Electronic Systems, Electrical Engineering, Electronic Components, Control Systems, Hardware Design, Embedded Systems, Programming Principles, Computer Programming
Mixed · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Power BI, Data Analysis Expressions (DAX), Business Reporting, Data Manipulation, Data Transformation, Business Intelligence, Data Visualization Software, Business Intelligence Software, Dashboard, Data Analysis, Microsoft Excel, Data Visualization, Data Cleansing, Data Modeling, Data Analysis Software, Microsoft PowerPoint, Microsoft 365, Microsoft Office, Collaboration, Data Import/Export
Intermediate · Specialization · 3 - 6 Months
Michigan State University
Skills you'll gain: Photography, Peer Review, Photo/Video Production and Technology, Image Quality, Creativity, Design Elements And Principles
Mixed · Course · 1 - 4 Weeks

The Museum of Modern Art
Skills you'll gain: Design Thinking, Art History, Liberal Arts, Lesson Planning, Literacy, Creative Thinking, Aesthetics, Learning Styles, Teaching, Learning Strategies, Social Studies, Empathy, Instructing, Emotional Intelligence, Creativity, Instructional Strategies, Student Engagement, Classroom Management, Curriculum Planning, Self-Awareness
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Responsible AI, Data Ethics, Organizational Strategy, Artificial Intelligence, Strategic Leadership, Cross-Functional Collaboration, Governance, Artificial Intelligence and Machine Learning (AI/ML), Decision Making, Business Ethics, Business Management, Technology Roadmaps, Ethical Standards And Conduct, Data Governance, Enterprise Architecture, Scalability, Risk Mitigation
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Microsoft 365, Network Security, Business Software, Computer Hardware, Cybersecurity, Microsoft Office, Desktop Support, Virtual Private Networks (VPN), Network Troubleshooting, Technical Support, Hardware Troubleshooting, Generative AI, Operating Systems, Collaborative Software, System Support, Network Protocols, TCP/IP, Application Security, Microsoft Teams, Cloud Computing
Beginner · Professional Certificate · 3 - 6 Months

Rice University
Skills you'll gain: Project Scoping, Communication Planning, Cost Management, Engineering Management, Scope Management, Project Estimation, Project Schedules, Earned Value Management, Scheduling, Team Management, Quality Assurance, Stakeholder Management, Work Breakdown Structure, Risk Management, Organizational Structure, Procurement, Project Risk Management, Project Documentation, Project Management, Planning
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Telehealth, Patient Communication, Clinical Supervision, Healthcare Project Management, Employee Training, Health Care, Verbal Communication Skills
Beginner · Course · 1 - 4 Weeks

University of Amsterdam
Skills you'll gain: Qualitative Research, Interviewing Skills, Social Sciences, Research, Science and Research, Research Methodologies, Data Collection, Surveys, Research Design, Report Writing, Ethical Standards And Conduct
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Marketing Automation, AI Personalization, Marketing Effectiveness, Marketing, Content Marketing, Marketing Strategies, MarTech, Advertising Campaigns, Agentic Workflows, AI Enablement, Marketing Analytics, Customer Relationship Management, Data-Driven Decision-Making, Social Media Management, Customer experience improvement
Intermediate · Course · 1 - 4 Weeks