• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Help Desk Support

Results for "help desk support"


  • I

    IndiaAI

    YUVA AI for ALL

    Skills you'll gain: Generative AI Agents, Generative AI, Responsible AI, AI literacy, Data Ethics, Prompt Engineering, Large Language Modeling, Artificial Intelligence, LLM Application, AI powered creativity, Ethical Standards And Conduct, Machine Learning, Agentic systems

    4.8
    Rating, 4.8 out of 5 stars
    ·
    160 reviews

    Beginner · Course · 1 - 3 Months

  • R

    Rutgers the State University of New Jersey

    Revolutionary Ideas: Utility, Justice, Equality, Freedom

    Skills you'll gain: Political Sciences, Social Justice, Social Sciences, Public Policies, Liberal Arts, Governance, Economics, Ethical Standards And Conduct

    4.7
    Rating, 4.7 out of 5 stars
    ·
    370 reviews

    Beginner · Course · 1 - 3 Months

  • U

    University of Geneva

    Global Health Security, Solidarity and Sustainability through the International Health Regulations

    Skills you'll gain: Health Care Procedure and Regulation, Public Health and Disease Prevention, Public Health, Infectious Diseases, Environment Health And Safety, Health Policy, Infection Control, Health Equity, Epidemiology, Health Systems, International Relations, Public Safety and National Security, Emergency Response, Health Assessment, Economics, Policy, and Social Studies, Governance

    4.7
    Rating, 4.7 out of 5 stars
    ·
    106 reviews

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Create a services customer satisfaction process

    Skills you'll gain: Customer Service, Customer experience improvement, Service Design, Loyalty Programs, Customer Analysis, Process Mapping, Customer Insights, Customer Relationship Management, Process Design, Journey Mapping, Customer Engagement, Customer Support, Cross-Channel Marketing, Business Process, Integrated Marketing Communications, Customer Retention, Marketing

    4.5
    Rating, 4.5 out of 5 stars
    ·
    42 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • U

    Universidad Nacional Autónoma de México

    Colaboración dinámica

    Skills you'll gain: Collaboration, Teamwork, Team Building, Communication Planning, Team Collaboration, Project Risk Management, Team Management, Collaborative Software, Communication Strategies, Strategic Leadership, Coordinating, Risk Management, Organizational Leadership, Planning, Leadership, Communication, Adaptability, Consultative Approaches, Technology Solutions, Problem Solving

    4.8
    Rating, 4.8 out of 5 stars
    ·
    298 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    HR Management Fundamentals: Recruitment to Development

    Skills you'll gain: Succession Planning, Human Resources Management and Planning, Human Resources, Employee Engagement, Recruitment Strategies, Recruitment, Human Resource Management, Employee Performance Management, Human Resource Strategy, Human Capital, Performance Management, Talent Management, Drive Engagement, Full Cycle Recruitment, Performance Appraisal, Workforce Development, Management Training And Development, People Development, Performance Review, Talent Acquisition

    4.7
    Rating, 4.7 out of 5 stars
    ·
    55 reviews

    Intermediate · Course · 1 - 4 Weeks

  • I

    Infosec

    Certified Cloud Security Professional (CCSP)

    Skills you'll gain: Cloud Computing Architecture, Cloud Security, Cloud Infrastructure, Cloud Computing, Cloud Standards, Cloud Applications, Cloud Platforms, Cloud Services, Cloud Technologies, Infrastructure Security, Cloud Management, Application Security, Data Security, Cybersecurity, Security Controls, Data Loss Prevention, Computer Science, Risk Management Framework, Information Technology, Encryption

    4.6
    Rating, 4.6 out of 5 stars
    ·
    319 reviews

    Intermediate · Course · 1 - 3 Months

  • U

    University of Cape Town

    Large Marine Ecosystems: Assessment and Management

    Skills you'll gain: Sustainable Development, Environment and Resource Management, Natural Resource Management, Environmental Resource Management, Sustainable Systems, Water Sustainability, Water Resource Management, Environmental Science, Environment, Social Sciences, Environmental Issue, Environmental Policy, Governance, Environmental Monitoring, Case Studies, Socioeconomics, International Relations, Biology

    4.8
    Rating, 4.8 out of 5 stars
    ·
    316 reviews

    Intermediate · Course · 1 - 3 Months

  • G

    GRAMMY GO

    Building Your Audience for Music Professionals

    Skills you'll gain: Data-Driven Marketing, Drive Engagement, Driving engagement, Content Development and Management, Marketing Budgets, Paid media, Digital Media Strategy, Professional Networking, Branding, Brand Strategy, Brand Awareness, Persistence, Budget Management, Promotions and Campaigns, Creative Design, Visual Storytelling, Digital Marketing, Social Media Strategy, Media Strategy, Customer Analysis

    4.6
    Rating, 4.6 out of 5 stars
    ·
    22 reviews

    Beginner · Specialization · 1 - 3 Months

  • E

    ESSEC Business School

    Hôtel “De l'étoile” - a hotel in crisis?

    Skills you'll gain: Revenue Management, Competitive Analysis, Stakeholder Communications, Hospitality Management, Demand Planning, Stakeholder Management, Hotel Operations, Hotels and Accommodations, Program Implementation, Plan Execution, Financial Analysis, Strategic Planning, Hospitality, Presentations, Case Studies, Business Planning, Brand Management, Financial Data, Revenue Forecasting, Market Analysis

    4.5
    Rating, 4.5 out of 5 stars
    ·
    122 reviews

    Mixed · Course · 1 - 4 Weeks

  • U

    University of Illinois Urbana-Champaign

    Ethics, Culture, and Global Perspectives

    Skills you'll gain: Business Ethics, Ethical Standards And Conduct, Cultural Sensitivity, Cultural Diversity, Brand Management, Culture, Cultural Responsiveness, Global Marketing, Branding, Brand Strategy, Corporate Sustainability, Intercultural Competence, Decision Making, Stakeholder Management, Stakeholder Engagement, Stakeholder Analysis, Case Studies

    4.7
    Rating, 4.7 out of 5 stars
    ·
    258 reviews

    Beginner · Course · 1 - 3 Months

  • U

    University of Colorado System

    Clinical Data Models and Data Quality Assessments

    Skills you'll gain: Extract, Transform, Load, Data Modeling, Clinical Data Management, Database Design, Data Mapping, Data Dictionary, Data Quality, Data Transformation, Data Integrity, Data Validation, Data Integration, Health Informatics, Relational Databases, SQL, Query Languages

    4.2
    Rating, 4.2 out of 5 stars
    ·
    66 reviews

    Intermediate · Course · 1 - 3 Months

1…189190191…642

In summary, here are 10 of our most popular help desk support courses

  • YUVA AI for ALL: IndiaAI
  • Revolutionary Ideas: Utility, Justice, Equality, Freedom: Rutgers the State University of New Jersey
  • Global Health Security, Solidarity and Sustainability through the International Health Regulations: University of Geneva
  • Create a services customer satisfaction process: Coursera
  • Colaboración dinámica: Universidad Nacional Autónoma de México
  • HR Management Fundamentals: Recruitment to Development: Coursera
  • Certified Cloud Security Professional (CCSP): Infosec
  • Large Marine Ecosystems: Assessment and Management: University of Cape Town
  • Building Your Audience for Music Professionals: GRAMMY GO
  • Hôtel “De l'étoile” - a hotel in crisis? : ESSEC Business School

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok