• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Service Design

Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Popular Service Design Courses and Certifications


  • Status: New
    New
    Status: Preview
    Preview
    U

    Universitat Politècnica de València

    Aplicaciones de la Teoría de Grafos a la vida real I

    Skills you'll gain: Graph Theory, Mathematical Modeling, Applied Mathematics, Algorithms, Graphical Tools, Network Analysis, Network Model, Social Network Analysis, Network Routing, Network Planning And Design

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Artificial Intelligence on Microsoft Azure

    Skills you'll gain: Responsible AI, Anomaly Detection, Microsoft Azure, Data Ethics, AI Workflows, Artificial Intelligence, Image Analysis, Computer Vision, Artificial Intelligence and Machine Learning (AI/ML), Natural Language Processing, AI literacy, Machine Learning

    4.5
    Rating, 4.5 out of 5 stars
    ·
    1.1K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    Duke University

    Java Programming: Arrays, Lists, and Structured Data

    Skills you'll gain: File I/O, Object Oriented Design, Java Programming, Object Oriented Programming (OOP), Data Structures, Java, Cryptography, Software Engineering, Computer Programming, Code Reusability, Algorithms, Encryption, Maintainability, Data Store, Program Development, Web Analytics and SEO, Data Import/Export, Web Servers, Server Side

    4.6
    Rating, 4.6 out of 5 stars
    ·
    3.2K reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    M

    Madecraft

    Demystify the Cloud: Amazon Web Services Basics

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    E

    Eindhoven University of Technology

    Microwave engineering and antennas

    Skills you'll gain: electromagnetics, Electronics Engineering, Telecommunications, Electronics, Electrical Engineering, Electronic Systems, Electronic Hardware, Communication Systems, Wireless Networks, Engineering Design Process, Simulation and Simulation Software, Process Design

    4.6
    Rating, 4.6 out of 5 stars
    ·
    154 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    2

    28DIGITAL

    Problem-Dependent Resampling Techniques

    Skills you'll gain: Spatial Analysis, Spatial Data Analysis, Model Evaluation, Statistical Methods, Statistical Hypothesis Testing, Sampling (Statistics), Feature Engineering, Dependency Analysis, Drug Interaction, Analysis, Sample Size Determination, Analytics, Applied Machine Learning, Correlation Analysis, Data Synthesis, Machine Learning, Analytical Skills, Data Processing, Machine Learning Algorithms

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Plan & Debrief Deals

    Skills you'll gain: Negotiation, Price Negotiation, Contract Negotiation, B2B Sales, Enterprise Sales, Sales Strategy, Sales, Business Planning, Upselling, Business Analysis, Planning, Value Propositions, Performance Review, Performance Analysis

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Work Smarter with Microsoft PowerPoint

    Skills you'll gain: Multimedia, Microsoft PowerPoint, Presentations, Microsoft Office, Collaborative Software, Microsoft Windows, Editing, Document Management, File Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.2K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    Unilever

    Supply Chain Management and Analytics

    Skills you'll gain: Supply Chain, Demand Planning, Supply Chain Management, Supply Chain Planning, Process Improvement, Process Improvement and Optimization, Transportation, Supply Chain, and Logistics, Customer Demand Planning, Logistics Management, Supplier Management, Resource Planning, Sustainable Business, Logistics, Analytics, Profit and Loss (P&L) Management, Scheduling, Data Analysis, Risk Management, Data Visualization, Problem Solving

    4.8
    Rating, 4.8 out of 5 stars
    ·
    567 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Inventory Management

    Skills you'll gain: Inventory Control, Inventory Management, Operations Management, Supply Chain Management, Microsoft Excel, Supply Chain Planning, Order Management, Warehouse Management, Demand Planning, Logistics Management, Service Level, Operations, Data Management, Customer Data Management, Forecasting, Cost Control, Probability Distribution

    4.6
    Rating, 4.6 out of 5 stars
    ·
    246 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of London

    International Business Essentials

    Skills you'll gain: Financial Statements, Business Planning, Sampling (Statistics), Descriptive Statistics, Organizational Change, Organizational Structure, Change Management, Data Presentation, Leadership and Management, Professional Networking, Business Mathematics, Verbal Communication Skills, Team Performance Management, Business Strategy, Professional Development, Professionalism, Competitive Analysis, Linear Algebra, Mathematical Modeling, Market Analysis

    4.6
    Rating, 4.6 out of 5 stars
    ·
    2K reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Asana Mastery with AI Integration Essentials

    Skills you'll gain: Process Mapping, Time Management, Dashboard, Collaborative Software, Project Portfolio Management, LinkedIn, Sprint Planning, Workflow Management, Project Management, Compliance Reporting, Backlogs, AI Enablement, Stakeholder Management, Resource Management, Portfolio Management, Stakeholder Engagement, Risk Management, Process Improvement, Agile Methodology, Key Performance Indicators (KPIs)

    Beginner · Specialization · 3 - 6 Months

1…219220221…834

In summary, here are 10 of our most popular service design courses

  • Aplicaciones de la Teoría de Grafos a la vida real I: Universitat Politècnica de València
  • Artificial Intelligence on Microsoft Azure: Microsoft
  • Java Programming: Arrays, Lists, and Structured Data: Duke University
  • Demystify the Cloud: Amazon Web Services Basics: Madecraft
  • Microwave engineering and antennas: Eindhoven University of Technology
  • Problem-Dependent Resampling Techniques: 28DIGITAL
  • Plan & Debrief Deals: Coursera
  • Work Smarter with Microsoft PowerPoint: Microsoft
  • Supply Chain Management and Analytics: Unilever
  • Inventory Management: University of California, Irvine

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok