Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Universitat Politècnica de València
Skills you'll gain: Graph Theory, Mathematical Modeling, Applied Mathematics, Algorithms, Graphical Tools, Network Analysis, Network Model, Social Network Analysis, Network Routing, Network Planning And Design
Beginner · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Anomaly Detection, Microsoft Azure, Data Ethics, AI Workflows, Artificial Intelligence, Image Analysis, Computer Vision, Artificial Intelligence and Machine Learning (AI/ML), Natural Language Processing, AI literacy, Machine Learning
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: File I/O, Object Oriented Design, Java Programming, Object Oriented Programming (OOP), Data Structures, Java, Cryptography, Software Engineering, Computer Programming, Code Reusability, Algorithms, Encryption, Maintainability, Data Store, Program Development, Web Analytics and SEO, Data Import/Export, Web Servers, Server Side
Beginner · Course · 1 - 3 Months
Beginner · Course · 1 - 3 Months

Eindhoven University of Technology
Skills you'll gain: electromagnetics, Electronics Engineering, Telecommunications, Electronics, Electrical Engineering, Electronic Systems, Electronic Hardware, Communication Systems, Wireless Networks, Engineering Design Process, Simulation and Simulation Software, Process Design
Intermediate · Course · 1 - 3 Months

28DIGITAL
Skills you'll gain: Spatial Analysis, Spatial Data Analysis, Model Evaluation, Statistical Methods, Statistical Hypothesis Testing, Sampling (Statistics), Feature Engineering, Dependency Analysis, Drug Interaction, Analysis, Sample Size Determination, Analytics, Applied Machine Learning, Correlation Analysis, Data Synthesis, Machine Learning, Analytical Skills, Data Processing, Machine Learning Algorithms
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Negotiation, Price Negotiation, Contract Negotiation, B2B Sales, Enterprise Sales, Sales Strategy, Sales, Business Planning, Upselling, Business Analysis, Planning, Value Propositions, Performance Review, Performance Analysis
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Multimedia, Microsoft PowerPoint, Presentations, Microsoft Office, Collaborative Software, Microsoft Windows, Editing, Document Management, File Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Supply Chain, Demand Planning, Supply Chain Management, Supply Chain Planning, Process Improvement, Process Improvement and Optimization, Transportation, Supply Chain, and Logistics, Customer Demand Planning, Logistics Management, Supplier Management, Resource Planning, Sustainable Business, Logistics, Analytics, Profit and Loss (P&L) Management, Scheduling, Data Analysis, Risk Management, Data Visualization, Problem Solving
Beginner · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Inventory Control, Inventory Management, Operations Management, Supply Chain Management, Microsoft Excel, Supply Chain Planning, Order Management, Warehouse Management, Demand Planning, Logistics Management, Service Level, Operations, Data Management, Customer Data Management, Forecasting, Cost Control, Probability Distribution
Intermediate · Course · 1 - 4 Weeks
University of London
Skills you'll gain: Financial Statements, Business Planning, Sampling (Statistics), Descriptive Statistics, Organizational Change, Organizational Structure, Change Management, Data Presentation, Leadership and Management, Professional Networking, Business Mathematics, Verbal Communication Skills, Team Performance Management, Business Strategy, Professional Development, Professionalism, Competitive Analysis, Linear Algebra, Mathematical Modeling, Market Analysis
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Process Mapping, Time Management, Dashboard, Collaborative Software, Project Portfolio Management, LinkedIn, Sprint Planning, Workflow Management, Project Management, Compliance Reporting, Backlogs, AI Enablement, Stakeholder Management, Resource Management, Portfolio Management, Stakeholder Engagement, Risk Management, Process Improvement, Agile Methodology, Key Performance Indicators (KPIs)
Beginner · Specialization · 3 - 6 Months