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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Popular Service Design Courses and Certifications


  • Status: Free Trial
    Free Trial
    V

    Vanderbilt University

    Introduction to Data, Signal, and Image Analysis with MATLAB

    Skills you'll gain: Scientific Visualization, Image Analysis, Data Visualization Software, Matlab, Machine Learning Methods, Applied Machine Learning, Dimensionality Reduction, Digital Signal Processing, Data Analysis, Data Processing, Mathematical Software, Classification Algorithms, Regression Analysis, Scripting

    4.6
    Rating, 4.6 out of 5 stars
    ·
    235 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google

    Цифровий маркетинг і електронна комерція від Google

    Skills you'll gain: Email Marketing, Paid media, Order Fulfillment, Media Planning, Social Media Campaigns, Google Ads, Social Media Marketing, Social Media Strategy, Performance Measurement, Order Processing, Customer Acquisition Management, Brand Loyalty, Search Engine Marketing, Order Management, Content Creation, Marketing Planning, Customer Relationship Management, Customer Retention, Journey Mapping, Content Performance Analysis

    4.9
    Rating, 4.9 out of 5 stars
    ·
    1.8K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Salesforce Basics

    Skills you'll gain: Salesforce, Sales Enablement, Data Management, Sales Process, Sales Development, Stakeholder Engagement, Customer Relationship Management (CRM) Software, Marketing Automation, Customer Relationship Management, Data Security, Security Management, Customer Engagement, User Accounts, Customer Success Management, Marketing Management, Cloud-Based Integration, Customer Communications Management, Account Management, Automation, Business Reporting

    4.2
    Rating, 4.2 out of 5 stars
    ·
    220 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Saïd Business School, University of Oxford

    Generative and Agentic AI

    Skills you'll gain: Prompt Engineering, Retrieval-Augmented Generation, Generative AI, Agentic systems, Generative AI Agents, Prompt Patterns, Agentic Workflows, Generative Model Architectures, Multimodal Prompts, AI literacy, LLM Application, ChatGPT, AI Workflows, AI Product Strategy, Large Language Modeling, Model Evaluation, Responsible AI, Decision Making

    4.8
    Rating, 4.8 out of 5 stars
    ·
    106 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free
    Free
    U

    University of Alberta

    Problem Solving, Python Programming, and Video Games

    Skills you'll gain: Computational Thinking, Video Game Development, Game Design, Software Quality (SQA/SQC), Problem Solving, Programming Principles, Computer Programming, Program Development, Algorithms, Python Programming, Computer Science, Debugging, Test Planning, Functional Testing, Other Programming Languages

    4.3
    Rating, 4.3 out of 5 stars
    ·
    236 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    Logical Operations

    ITIL 4: Foundations and Framework

    Skills you'll gain: Information Technology Infrastructure Library, Service Management, IT Service Management, Information Technology, IT Management, Information Technology Operations, Operations Management, Asset Management, Operations

    4.8
    Rating, 4.8 out of 5 stars
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    10 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    É

    École Nationale des Ponts et Chaussées

    The hidden value – Lean in manufacturing and services

    Skills you'll gain: Lean Manufacturing, Lean Methodologies, Culture Transformation, Business Transformation, Continuous Improvement Process, Process Improvement, Manufacturing Operations, Service Improvement, Process Optimization, Operational Excellence, Operational Efficiency, Waste Minimization, Business Technologies

    4.7
    Rating, 4.7 out of 5 stars
    ·
    835 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    Emory University

    Getting a Consulting Job

    Skills you'll gain: Consulting, Management Consulting, Interviewing Skills, Professional Networking, Recruitment, Client Services, Project Management, Organizational Structure, Project Scoping, Case Studies, Team Management, Relationship Building, Data-Driven Decision-Making, Complex Problem Solving, Communication

    4.8
    Rating, 4.8 out of 5 stars
    ·
    514 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    SAP

    SAP Technology Consultant Hands-on Project

    Skills you'll gain: Solution Design, Project Design, Project Scoping, Technical Documentation, System Implementation, Project Management, Technology Solutions, Project Implementation, Program Implementation, Project Closure, Project Coordination, Technical Consulting, Solution Delivery, Stakeholder Analysis, Requirements Analysis, Journey Mapping, Customer Engagement, Test Planning, Customer Analysis, Business Transformation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    89 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    T

    The University of Sydney

    Academic Skills for University Success: Capstone

    Skills you'll gain: Critical Thinking, Research, Problem Solving, Critical Thinking and Problem Solving, Ethical Standards And Conduct, English Language, Research Methodologies, Verbal Communication Skills, Higher Education, Writing, Creative Problem-Solving, Research Reports, Research and Design, Brainstorming, Planning

    4.9
    Rating, 4.9 out of 5 stars
    ·
    1.9K reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California San Diego

    Social Computing

    Skills you'll gain: Collaborative Software, Telecommuting, Team Collaboration, Human Computer Interaction, Social Impact, Social Network Analysis, Interaction Design, Social Sciences, Driving engagement, Digital Communications

    4.4
    Rating, 4.4 out of 5 stars
    ·
    820 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    HR Competencies & Leadership for SHRM Exams Prep

    Skills you'll gain: Talent Recruitment, Human Resources Management and Planning, Culture Transformation, Leadership, Workplace inclusivity, Recruitment, Human Resource Management, Intercultural Competence, Diversity and Inclusion, Professional Development, Management Training And Development, Human Capital, Organizational Structure, Human Resources Software, Organizational Leadership, People Development, Professionalism, Professional Networking, Lifelong Learning, Innovation

    4
    Rating, 4 out of 5 stars
    ·
    134 reviews

    Intermediate · Specialization · 1 - 3 Months

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In summary, here are 10 of our most popular service design courses

  • Introduction to Data, Signal, and Image Analysis with MATLAB: Vanderbilt University
  • Цифровий маркетинг і електронна комерція від Google: Google
  • Salesforce Basics: University of California, Irvine
  • Generative and Agentic AI: Saïd Business School, University of Oxford
  • Problem Solving, Python Programming, and Video Games: University of Alberta
  • ITIL 4: Foundations and Framework: Logical Operations
  • The hidden value – Lean in manufacturing and services: École Nationale des Ponts et Chaussées
  • Getting a Consulting Job: Emory University
  • SAP Technology Consultant Hands-on Project: SAP
  • Academic Skills for University Success: Capstone: The University of Sydney

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