• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Service Design

Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Popular Service Design Courses and Certifications


  • Status: Free Trial
    Free Trial
    V

    Vanderbilt University

    Introduction to Data, Signal, and Image Analysis with MATLAB

    Skills you'll gain: Scientific Visualization, Image Analysis, Data Visualization Software, Matlab, Machine Learning Methods, Applied Machine Learning, Dimensionality Reduction, Digital Signal Processing, Data Analysis, Data Processing, Mathematical Software, Classification Algorithms, Regression Analysis, Scripting

    4.6
    Rating, 4.6 out of 5 stars
    ·
    235 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    L

    LearnQuest

    Oracle SQL Basics

    Skills you'll gain: SQL, Oracle Databases, Database Design, Database Development, Database Management, Relational Databases, Query Languages, Performance Tuning, Data Structures

    4.6
    Rating, 4.6 out of 5 stars
    ·
    336 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Salesforce Basics

    Skills you'll gain: Salesforce, Sales Enablement, Data Management, Sales Process, Sales Development, Stakeholder Engagement, Customer Relationship Management (CRM) Software, Marketing Automation, Customer Relationship Management, Data Security, Security Management, Customer Engagement, User Accounts, Customer Success Management, Marketing Management, Cloud-Based Integration, Customer Communications Management, Account Management, Automation, Business Reporting

    4.2
    Rating, 4.2 out of 5 stars
    ·
    220 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Pennsylvania

    What is Corruption: Anti-Corruption and Compliance

    Skills you'll gain: Compliance Training, Compliance Management, Regulatory Compliance, Law, Regulation, and Compliance, Regulation and Legal Compliance, Legal Risk, Business Ethics, Internal Controls, Risk Analysis, Risk Mitigation, Fraud detection, Business Risk Management, Ethical Standards And Conduct, Commercial Laws, Risk Management, Due Diligence, Employee Training, International Relations, Operations Management, Strategic Planning

    4.9
    Rating, 4.9 out of 5 stars
    ·
    704 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    Logical Operations

    ITIL 4: Foundations and Framework

    Skills you'll gain: Information Technology Infrastructure Library, Service Management, IT Service Management, Information Technology, IT Management, Information Technology Operations, Operations Management, Asset Management, Operations

    4.8
    Rating, 4.8 out of 5 stars
    ·
    10 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    Agentic AI with LangChain and LangGraph

    Skills you'll gain: LangGraph, Agentic Workflows, AI Orchestration, AI Workflows, Generative AI Agents, Agentic systems, LangChain, LLM Application, Responsible AI, Retrieval-Augmented Generation, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Software Development, Python Programming, Data Science

    4.6
    Rating, 4.6 out of 5 stars
    ·
    99 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Pennsylvania

    Omnichannel Retail Strategy

    Skills you'll gain: Human Capital, Employee Retention, Workforce Development, Human Resource Strategy, Employee Training, Digital Transformation, Organizational Strategy, Employee Engagement, Supply Chain Management, E-Commerce, Customer experience strategy (CX), Supply Chain, Retail Store Operations, Brand Strategy, Talent Management, Brand Management, Branding, Retail Sales, Performance Management, Analytics

    4.7
    Rating, 4.7 out of 5 stars
    ·
    419 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Sustainable Transportation Networks and Streetscapes

    Skills you'll gain: Traffic Flow Optimization, Stormwater Management, Public Works, Landscape Architecture, Civil Engineering, Environmental Engineering, Sustainable Systems, Sustainable Development, Health Equity, Land Development, Water Resources, Sustainable Design, Community Development, Community Health, Environment, Public Health

    4.8
    Rating, 4.8 out of 5 stars
    ·
    97 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Coursera

    Construye un sitio web con Wordpress

    Skills you'll gain: WordPress, Responsive Web Design, Web Content, Content Management Systems, Web Design, Web Presence, Web Design and Development, Content Management, Web Development

    4.4
    Rating, 4.4 out of 5 stars
    ·
    230 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    T

    The University of Sydney

    Academic Skills for University Success: Capstone

    Skills you'll gain: Critical Thinking, Research, Problem Solving, Critical Thinking and Problem Solving, Ethical Standards And Conduct, English Language, Research Methodologies, Verbal Communication Skills, Higher Education, Writing, Creative Problem-Solving, Research Reports, Research and Design, Brainstorming, Planning

    4.9
    Rating, 4.9 out of 5 stars
    ·
    1.9K reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California San Diego

    Social Computing

    Skills you'll gain: Collaborative Software, Telecommuting, Team Collaboration, Human Computer Interaction, Social Impact, Social Network Analysis, Interaction Design, Social Sciences, Driving engagement, Digital Communications

    4.4
    Rating, 4.4 out of 5 stars
    ·
    820 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    A

    Amazon

    Programming with Java

    Skills you'll gain: File I/O, Object Oriented Programming (OOP), Object Oriented Design, Code Reusability, Java Programming, Java, Software Design, File Management, Data Persistence

    4.2
    Rating, 4.2 out of 5 stars
    ·
    91 reviews

    Beginner · Course · 1 - 4 Weeks

1…274275276…834

In summary, here are 10 of our most popular service design courses

  • Introduction to Data, Signal, and Image Analysis with MATLAB: Vanderbilt University
  • Oracle SQL Basics: LearnQuest
  • Salesforce Basics: University of California, Irvine
  • What is Corruption: Anti-Corruption and Compliance: University of Pennsylvania
  • ITIL 4: Foundations and Framework: Logical Operations
  • Agentic AI with LangChain and LangGraph: IBM
  • Omnichannel Retail Strategy: University of Pennsylvania
  • Sustainable Transportation Networks and Streetscapes: Johns Hopkins University
  • Construye un sitio web con Wordpress: Coursera
  • Academic Skills for University Success: Capstone: The University of Sydney

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok