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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Popular Service Design Courses and Certifications


  • Status: Free Trial
    Free Trial
    O

    Olay

    Cosmetic Formulation Science

    Skills you'll gain: Laboratory Procedures, Laboratory Testing, Chemistry, Safety Standards, Product Design, Regulatory Compliance, Mathematical Modeling, Product Testing, Design Specifications, Materials science, Personal protective equipment, Record Keeping, Quality Assurance, Product Development, Technical Documentation, Performance Testing

    4.7
    Rating, 4.7 out of 5 stars
    ·
    128 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Data Literacy

    Skills you'll gain: Surveys, Survey Creation, Data Literacy, Data Visualization, Peer Review, Research Design, Statistics, Probability & Statistics, Data Presentation, Sampling (Statistics), Regression Analysis, Descriptive Statistics, Research, Probability, Quantitative Research, Analytics, Probability Distribution, Logistic Regression, Correlation Analysis, Statistical Hypothesis Testing

    4.6
    Rating, 4.6 out of 5 stars
    ·
    267 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U
    P

    Multiple educators

    Business Innovation and Digital Disruption

    Skills you'll gain: Storytelling, Data Storytelling, Solution Design, Conversion Funnel Analysis, Design Thinking, Business Strategies, Business Strategy, Sustainable Business, Brand Strategy, Process Design, Business Solutions, Technology Strategies, Brand Marketing, Business Planning, Organizational Strategy, Digital Transformation, Market Opportunities, Design Strategies, Business Risk Management, Innovation

    4.5
    Rating, 4.5 out of 5 stars
    ·
    64 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    U

    University of Glasgow

    MBA Essentials

    Skills you'll gain: Leadership and Management, Business Administration, Leadership Studies, Supply Chain, Marketing Strategies, Digital Transformation, Supply Chain Management, Organizational Change, Business Leadership, Sustainable Business, Marketing, Financial Data, Business Operations, Business Management, Strategic Marketing, Innovation, Corporate Sustainability, Accounting, Change Management, Project Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    253 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Minnesota

    Engineering Practices for Building Quality Software

    Skills you'll gain: Software Design Patterns, Software Design, Software Quality Assurance, Software Engineering, Application Security, Security Architecture Review, Object Oriented Design, Software Architecture, Software Quality (SQA/SQC), Development Testing, Threat Modeling, Maintainability, Application Deployment, IT Security Architecture, Continuous Deployment, Quality Assurance, Continuous Delivery, Software Testing, Continuous Integration, CI/CD

    4.5
    Rating, 4.5 out of 5 stars
    ·
    470 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    T

    Tecnológico de Monterrey

    Innovación Educativa

    Skills you'll gain: Design Thinking, Digital pedagogy, Education Software and Technology, Innovation, Emerging Technologies, Solution Design, digital literacy, Entrepreneurship, Creative Thinking

    4.7
    Rating, 4.7 out of 5 stars
    ·
    257 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Applications of Copilot in the Workplace

    Skills you'll gain: Microsoft Copilot, Microsoft 365, Personalized Campaigns, Sales Enablement, Marketing Automation, Marketing Operations, Customer experience improvement, Generative AI, Business Process Automation, Data-Driven Marketing, Campaign Management, AI Security, Sales Process, Sales Strategy, Customer Service, Business Metrics, AI Personalization, Customer Support, AI Integrations, Critical Thinking

    4.5
    Rating, 4.5 out of 5 stars
    ·
    41 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    University of New Mexico

    Desarrollo de Aplicaciones Web: Conceptos Básicos

    Skills you'll gain: Middleware, Web Applications, Version Control, Agile Software Development, Application Frameworks, Ruby on Rails, Software Engineering, Web Development, User Interface (UI), Software Development, Web Design, Data Store, Data Modeling, User Interface (UI) Design, Application Development, Ajax, Software Architecture, Model View Controller, Git (Version Control System), Javascript

    4.3
    Rating, 4.3 out of 5 stars
    ·
    143 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Preview
    Preview
    Y

    Yale University

    Tropical Forest Landscapes 101: Conservation & Restoration

    Skills you'll gain: Land Management, Environmental Science, Sustainable Systems, Sustainable Development, Environment, Natural Resource Management, Environmental Engineering and Restoration, Environmental Issue, Environmental Resource Management, Environment and Resource Management, Climate Change Adaptation, Philanthropy, Social Studies, Climate Change Mitigation, Socioeconomics, Finance, Financial Analysis

    4.9
    Rating, 4.9 out of 5 stars
    ·
    180 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    M

    Michigan State University

    Transmedia Writing

    Skills you'll gain: Game Design, Peer Review, Storytelling, Video Game Development, Writing and Editing, Writing, Content Creation, Creative Thinking, Brainstorming, Constructive Feedback, Visual Storytelling

    4.4
    Rating, 4.4 out of 5 stars
    ·
    66 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Virginia Darden School Foundation

    Generative AI in Marketing

    Skills you'll gain: Large Language Modeling, Customer Insights, Online Advertising, Digital Advertising, Marketing Planning, ChatGPT, Branding, Marketing Strategies, Design Thinking, Keyword Research, AI Product Strategy, Brand Marketing, Brand Awareness, Brand Strategy, Digital Marketing, Generative AI, Personalized Service, AI Personalization, Customer Communications Management, Machine Learning

    4.3
    Rating, 4.3 out of 5 stars
    ·
    153 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google

    Google Network Security

    Skills you'll gain: Hardening, Distributed Denial-Of-Service (DDoS) Attacks, Incident Response, Network Architecture, Network Security, Intrusion Detection and Prevention, Incident Management, Network Protocols, Threat Detection, Event Monitoring, Threat Management, Security Information and Event Management (SIEM), Network Monitoring, Network Infrastructure, Cyber Attacks, Computer Security Incident Management, Operating Systems, Linux, Bash (Scripting Language), Databases

    4.8
    Rating, 4.8 out of 5 stars
    ·
    91 reviews

    Beginner · Specialization · 3 - 6 Months

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In summary, here are 10 of our most popular service design courses

  • Cosmetic Formulation Science: Olay
  • Data Literacy: Johns Hopkins University
  • Business Innovation and Digital Disruption: Universidad de Palermo
  • MBA Essentials: University of Glasgow
  • Engineering Practices for Building Quality Software: University of Minnesota
  • Innovación Educativa: Tecnológico de Monterrey
  • Applications of Copilot in the Workplace: Microsoft
  • Desarrollo de Aplicaciones Web: Conceptos Básicos: University of New Mexico
  • Tropical Forest Landscapes 101: Conservation & Restoration: Yale University
  • Transmedia Writing: Michigan State University

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