Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Laboratory Procedures, Laboratory Testing, Chemistry, Safety Standards, Product Design, Regulatory Compliance, Mathematical Modeling, Product Testing, Design Specifications, Materials science, Personal protective equipment, Record Keeping, Quality Assurance, Product Development, Technical Documentation, Performance Testing
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Surveys, Survey Creation, Data Literacy, Data Visualization, Peer Review, Research Design, Statistics, Probability & Statistics, Data Presentation, Sampling (Statistics), Regression Analysis, Descriptive Statistics, Research, Probability, Quantitative Research, Analytics, Probability Distribution, Logistic Regression, Correlation Analysis, Statistical Hypothesis Testing
Beginner · Specialization · 3 - 6 Months

Multiple educators
Skills you'll gain: Storytelling, Data Storytelling, Solution Design, Conversion Funnel Analysis, Design Thinking, Business Strategies, Business Strategy, Sustainable Business, Brand Strategy, Process Design, Business Solutions, Technology Strategies, Brand Marketing, Business Planning, Organizational Strategy, Digital Transformation, Market Opportunities, Design Strategies, Business Risk Management, Innovation
Intermediate · Specialization · 3 - 6 Months

University of Glasgow
Skills you'll gain: Leadership and Management, Business Administration, Leadership Studies, Supply Chain, Marketing Strategies, Digital Transformation, Supply Chain Management, Organizational Change, Business Leadership, Sustainable Business, Marketing, Financial Data, Business Operations, Business Management, Strategic Marketing, Innovation, Corporate Sustainability, Accounting, Change Management, Project Management
Intermediate · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Software Design Patterns, Software Design, Software Quality Assurance, Software Engineering, Application Security, Security Architecture Review, Object Oriented Design, Software Architecture, Software Quality (SQA/SQC), Development Testing, Threat Modeling, Maintainability, Application Deployment, IT Security Architecture, Continuous Deployment, Quality Assurance, Continuous Delivery, Software Testing, Continuous Integration, CI/CD
Intermediate · Course · 1 - 3 Months

Tecnológico de Monterrey
Skills you'll gain: Design Thinking, Digital pedagogy, Education Software and Technology, Innovation, Emerging Technologies, Solution Design, digital literacy, Entrepreneurship, Creative Thinking
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Microsoft Copilot, Microsoft 365, Personalized Campaigns, Sales Enablement, Marketing Automation, Marketing Operations, Customer experience improvement, Generative AI, Business Process Automation, Data-Driven Marketing, Campaign Management, AI Security, Sales Process, Sales Strategy, Customer Service, Business Metrics, AI Personalization, Customer Support, AI Integrations, Critical Thinking
Beginner · Course · 1 - 4 Weeks

University of New Mexico
Skills you'll gain: Middleware, Web Applications, Version Control, Agile Software Development, Application Frameworks, Ruby on Rails, Software Engineering, Web Development, User Interface (UI), Software Development, Web Design, Data Store, Data Modeling, User Interface (UI) Design, Application Development, Ajax, Software Architecture, Model View Controller, Git (Version Control System), Javascript
Mixed · Course · 1 - 3 Months

Yale University
Skills you'll gain: Land Management, Environmental Science, Sustainable Systems, Sustainable Development, Environment, Natural Resource Management, Environmental Engineering and Restoration, Environmental Issue, Environmental Resource Management, Environment and Resource Management, Climate Change Adaptation, Philanthropy, Social Studies, Climate Change Mitigation, Socioeconomics, Finance, Financial Analysis
Beginner · Course · 1 - 3 Months

Michigan State University
Skills you'll gain: Game Design, Peer Review, Storytelling, Video Game Development, Writing and Editing, Writing, Content Creation, Creative Thinking, Brainstorming, Constructive Feedback, Visual Storytelling
Beginner · Course · 1 - 3 Months

University of Virginia Darden School Foundation
Skills you'll gain: Large Language Modeling, Customer Insights, Online Advertising, Digital Advertising, Marketing Planning, ChatGPT, Branding, Marketing Strategies, Design Thinking, Keyword Research, AI Product Strategy, Brand Marketing, Brand Awareness, Brand Strategy, Digital Marketing, Generative AI, Personalized Service, AI Personalization, Customer Communications Management, Machine Learning
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Hardening, Distributed Denial-Of-Service (DDoS) Attacks, Incident Response, Network Architecture, Network Security, Intrusion Detection and Prevention, Incident Management, Network Protocols, Threat Detection, Event Monitoring, Threat Management, Security Information and Event Management (SIEM), Network Monitoring, Network Infrastructure, Cyber Attacks, Computer Security Incident Management, Operating Systems, Linux, Bash (Scripting Language), Databases
Beginner · Specialization · 3 - 6 Months