IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Vanderbilt University
Skills you'll gain: Generative AI Agents, Agentic systems, Agentic Workflows, Generative AI, Email Automation, Prompt Engineering, AI Workflows, ChatGPT, AI Personalization, Expense Management, Expense Reports, AI Orchestration, AI literacy, Workflow Management, Tool Calling, Google Sheets, AI Integrations, Memory Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: SAP Signavio, Business Process Modeling, Process Modeling, Performance Measurement, Process Analysis, Process Design, Business Process, Process Mapping, Performance Metric, Process Improvement, Gap Analysis, Process Improvement and Optimization, Performance Analysis, Process Flow Diagrams, SAP Analytics Cloud, Business Workflow Analysis, Process Optimization, Dashboard, Data Visualization, Root Cause Analysis
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: User Research, Prototyping, Wireframing, Interactive Design, User Interface and User Experience (UI/UX) Design, Systems Design, User Flows, Collaborative Software, Design, Design Specifications, Persona Development, User Interface (UI) Design, UI Components, Design Software, Technical Documentation, Ideation, Animations, Design Elements And Principles
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: User Interface (UI), iOS Development, Mobile Development, User Interface (UI) Design, Apple iOS, UI Components, Swift Programming, Application Development, Interactive Design, Cross Platform Development, Animations
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: OpenAI API, Fine-tuning, Prompt Engineering, OpenAI, Large Language Modeling, ChatGPT, Multimodal Prompts, Application Performance Management, Generative Model Architectures, Generative AI, LLM Application, Image Analysis, Photo Editing, Token Optimization, Application Programming Interface (API), Animations, Tool Calling, File Management, Python Programming, Computer Science
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Disaster Recovery, Business Continuity Planning, Business Continuity, Database Management, Database Administration, Database Management Systems, Database Architecture and Administration, Problem Management, Database Theory, Contingency Planning, Relational Databases, Incident Management, IT Infrastructure, IT Service Management, Service Management, Information Systems, System Implementation, Service Level, Program Evaluation, Software Development Methodologies
Intermediate · Course · 1 - 4 Weeks

Universitat Autònoma de Barcelona
Skills you'll gain: Video Game Development, Game Design, Animation and Game Design, Computer Programming, Computer Graphics, Interaction Design, Artificial Intelligence
Mixed · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Prompt Engineering, Business Correspondence, Target Audience, Business Communication, AI literacy, Strategic Communication, Business Writing, Social Media Content, Corporate Communications, Communication, Generative AI, Meeting Facilitation, Content Creation, Concision, Social Media, Artificial Intelligence
Beginner · Course · 1 - 4 Weeks

University of Alberta
Skills you'll gain: Scientific Methods, Science and Research, General Science and Research, Research Methodologies, Research, Research Design, Peer Review, Experimentation, Media and Communications, Correlation Analysis, Journalism, Statistical Analysis, Probability & Statistics, Descriptive Statistics, Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: TikTok, Content Performance Analysis, Data-Driven Marketing, Online Advertising, Performance Measurement, Advertising, Advertising Campaigns, Digital Advertising, Marketing Analytics, Key Performance Indicators (KPIs), Marketing, Marketing Strategies, E-Commerce, Social Media Marketing, Social Media Analytics, Campaign Management, Product Promotion, Market Analysis
Beginner · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: NoSQL, Database Architecture and Administration, Database Systems, Cloud Applications, Database Theory, Database Management Systems, Data Store, Database Management, Databases, PostgreSQL, Relational Databases, Database Software, SQL, Database Application, Distributed Computing, Cloud Computing Architecture, Cloud Deployment, Transaction Processing, Scalability, Development Environment
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Machine Learning Algorithms, Dashboard Creation, Classification Algorithms, Interactive Data Visualization, Data Visualization Software, Model Evaluation, Applied Machine Learning, Machine Learning, Scikit Learn (Machine Learning Library), Plot (Graphics), Web Applications, Logistic Regression, Predictive Modeling, Model Training, Data Science, Python Programming, Fine-tuning, Model Optimization, Pandas (Python Package)
Intermediate · Guided Project · Less Than 2 Hours