IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

DeepLearning.AI
Skills you'll gain: Convolutional Neural Networks, Computer Vision, Image Analysis, Transfer Learning, Deep Learning, Fine-tuning, Artificial Neural Networks, Tensorflow, Applied Machine Learning, Data Preprocessing, Embeddings, Model Training, Network Architecture
★ 4.9 (43K) · Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Risk Modeling, Operations Research, Regression Analysis, Excel Formulas, Microsoft Excel, Business Analytics, Risk Analysis, Business Risk Management, Business Modeling, Financial Modeling, Resource Allocation, Statistical Analysis, Decision Intelligence, Mathematical Modeling, Process Optimization, Financial Analysis, Statistical Methods, Spreadsheet Software, Predictive Analytics, Transportation Operations
★ 4.8 (4K) · Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Teamwork, Business Writing, Constructive Feedback, Conflict Management, Collaboration, Team Building, Diversity Awareness, Business Correspondence, Business Communication, Team Collaboration, Recognizing Others, Motivational Skills, Decision Making, Collaborative Software, Writing, Organizational Skills, Team Motivation, Performance Management, Staff Management, Grammar
★ 4.8 (11K) · Beginner · Specialization · 3 - 6 Months

Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Patterns, LLM Application, AI literacy, AI Enablement, AI powered creativity, Artificial Intelligence, Large Language Modeling
★ 4.8 (7.9K) · Beginner · Course · 1 - 3 Months

Yale University
Skills you'll gain: Applied Behavior Analysis, Behavior Management, Positive Behavior Support, Parent Communication, Behavioral Management, Communication Strategies, Mental Health, Working With Children, Habit Formation, Community Mental Health Services, Family Support, Mental and Behavioral Health, Child Development, Constructive Feedback, Problem Solving
★ 4.9 (3.2K) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Wrangling, Exploratory Data Analysis, Data Analysis, Data Import/Export, Data Manipulation, Data Transformation, Predictive Modeling, Data Cleansing, Data Preprocessing, Model Evaluation, Data Processing, Data Science, Predictive Analytics, Model Training, Analytics, Pandas (Python Package), Model Optimization, Statistical Modeling, Data Visualization, Python Programming
★ 4.7 (20K) · Intermediate · Course · 1 - 3 Months

Universitat Autònoma de Barcelona
Skills you'll gain: Crisis Intervention, Pediatric First Aid, Stress First Aid, Emergency Response, First Aid, Emergency Services, Stress Management, Disabilities, Trauma Care, Mental Health, Family Support, Developmental Disabilities, Psychology, Working With Children, Child Development, Social Work
★ 4.9 (11K) · Beginner · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Network Troubleshooting, Scenario Testing, Desktop Support, Hardware Troubleshooting, Help Desk Support, Information Technology, Technical Support, Network Infrastructure, Cloud Computing, Simulations, System Support, General Networking, Cloud Services, Computer Hardware, Network Security, Operating Systems
★ 3.3 (109) · Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: Deductive Reasoning, Critical Thinking, Logical Reasoning, Computational Logic, Analysis, Probability, Diagram Design, Sampling (Statistics), Persuasive Communication, Verification And Validation, Probability & Statistics, Statistical Inference, Correlation Analysis, Communication, Decision Intelligence, Appeals, Business Communication
★ 4.6 (3.7K) · Beginner · Specialization · 3 - 6 Months
Skills you'll gain: Google Ads, Search Engine Optimization, Digital Marketing, Keyword Research, Digital Advertising, Target Audience, Search Engine Marketing, Online Advertising, Persona Development, Customer Analysis, Conversion Funnel Analysis, Content Optimization, Marketing Strategy and Techniques, Advertising Campaigns, Marketing Strategies, Customer Engagement
★ 4.8 (7.8K) · Beginner · Course · 1 - 4 Weeks

Berklee
Skills you'll gain: Music Theory, File Management, Music, Music Performance, Musical Composition, Performing Arts, Instrumental Music, Oral Expression, Writing and Editing, Self-Awareness, Automation, Media Production, Editing, Creativity
★ 4.8 (4.3K) · Beginner · Specialization · 3 - 6 Months
Arizona State University
Skills you'll gain: Digital pedagogy, Train The Trainer, Language Interpretation, Translation, and Studies, Design Elements And Principles, English Language, Design Strategies, Verbal Communication Skills, Language Learning, Public Speaking, Critical Thinking
★ 4.9 (20K) · Beginner · Specialization · 3 - 6 Months