IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Alex Genadinik
Skills you'll gain: ChatGPT, Customer Service, Personalized Service, Self Service Technologies, AI Enablement, Customer Support, AI Personalization, Prompt Engineering, Customer Inquiries, Generative AI Agents, Customer experience improvement, AI Integrations, Customer experience strategy (CX), Product Support, Standard Operating Procedure, System Configuration
Mixed · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Curiosity, Lean Methodologies, Design Thinking, Entrepreneurship, Commercialization, Innovation, Persona Development, Problem Solving, Customer Analysis, Presentations, Target Audience, Creative Problem-Solving, Proposal Development, Customer Insights, Market Opportunities, Technology Solutions, Team Oriented, Market Research, Technology Strategies, User Feedback
Beginner · Specialization · 3 - 6 Months

University of Maryland, College Park
Skills you'll gain: Intellectual Property, Court Systems, Law, Regulation, and Compliance, Legal Risk, Entrepreneurship, Regulation and Legal Compliance, Labor Law, Legal Strategy, Business Management, Contract Management, Case Law, Labor Compliance, Staff Management, New Business Development, Organizational Structure, Governance
Beginner · Course · 1 - 3 Months

28DIGITAL
Skills you'll gain: Model Evaluation, Data Ethics, AI Personalization, Systems Design, System Requirements, Responsible AI, Machine Learning Algorithms, Machine Learning Methods, Innovation, Algorithms, Data Preprocessing, Predictive Modeling, Applied Machine Learning, Performance Tuning, Fine-tuning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: GitHub Copilot, Test Case, Version Control, Code Review, Integrated Development Environments, Software Versioning, Software Documentation, AI Enablement, Program Development, Development Environment, Project Planning, Project Management, Debugging
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: GitHub Copilot, Microsoft Visual Studio, GitHub, Microsoft Development Tools, Code Review, Program Development, Software Documentation, Maintainability, AI Integrations, Web Development Tools, Technical Documentation, Development Testing, Test Case, Debugging
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Centers, Network Security, Network Administration, Virtualization and Virtual Machines, Network Troubleshooting, Virtual Machines, Network Monitoring, Wide Area Networks, Virtualization, Wireless Networks, Firewall, Event Monitoring, Cloud Infrastructure, Hardening, IT Security Architecture, Network Infrastructure, Virtual Private Networks (VPN), TCP/IP, Cloud Computing, Information Technology Operations
Advanced · Course · 1 - 3 Months

Illinois Tech
Skills you'll gain: Infrastructure As A Service (IaaS), Virtualization, Platform As A Service (PaaS), Containerization, Cloud-Native Computing, Serverless Computing, Cloud Infrastructure, Network Security, Cloud Services, Cloud Computing, Amazon Web Services, Cloud Management, Infrastructure as Code (IaC), Cloud Computing Architecture, Virtualization and Virtual Machines, Virtual Machines, Network Troubleshooting, Software-Defined Networking, Cloud Security, Network Administration
Build toward a degree
Intermediate · Specialization · 3 - 6 Months
Google Cloud
Skills you'll gain: Google Workspace, Calendar Management, Setting Appointments, Organizational Skills, Coordinating, Scheduling, Collaborative Software, Event Management, Event Planning, Coordination, Data Sharing
Beginner · Course · 1 - 3 Months

L&T EduTech
Skills you'll gain: Oil and Gas, Petroleum Industry, Big Data, Data Management, Data Processing, Applied Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Process Engineering, Geostatistics, Decision Intelligence, Anomaly Detection, Image Analysis, Production Process, Machine Learning Methods, Energy and Utilities, Machine Learning, Physical Science, Machine Learning Algorithms, Natural Resource Management
Beginner · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Model Context Protocol, Generative AI Agents, Agentic Workflows, AI Enablement, Email Automation, Business Process Automation, Generative AI, AI Product Strategy, Agentic systems, Initiative and Leadership, Tool Calling, Anthropic Claude, ChatGPT, Automation, Responsible AI, Marketing Automation, Multimodal Prompts, Artificial Intelligence and Machine Learning (AI/ML), Prompt Engineering, IT Automation
Beginner · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Structural Engineering, Structural Analysis, Construction Estimating, Civil Engineering, Construction, Engineering Calculations, Drafting and Engineering Design, Building Codes, Engineering Plans And Specifications, Design Specifications, Engineering Documentation, Engineering Drawings, Technical Documentation
Intermediate · Course · 1 - 4 Weeks