Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, ChatGPT, Context Management
Beginner · Course · 1 - 4 Weeks
Universidad Nacional Autónoma de México
Skills you'll gain: Design Research, Innovation, Creativity, Design Thinking, Creative Thinking, Stakeholder Analysis, Design, Brainstorming, Creative Problem-Solving, Peer Review, Ideation, Design Strategies, Product Design, Curiosity, User Experience Design, Customer experience improvement, New Product Development, Cognitive flexibility, Business Modeling, Consumer Behaviour
Beginner · Specialization · 3 - 6 Months

Universidad de los Andes
Skills you'll gain: Augmented and Virtual Reality (AR/VR), Virtual Reality, Augmented Reality, Virtual Environment, 3D Assets, Unreal Engine, Unity Engine, User Experience, Software Development Tools, Computer Programming Tools, Animations, Experience Design, Technology Solutions, Simulations
Beginner · Course · 1 - 3 Months
University of Geneva
Skills you'll gain: Portfolio Management, Wealth Management, Risk Management, Investment Management, Financial Market, Portfolio Risk, Business Risk Management, Capital Markets, Risk Analysis, Risk Modeling, Asset Management, Performance Measurement, Investments, Market Dynamics, Environmental Social And Corporate Governance (ESG), Financial Planning, Finance, Equities, Performance Analysis, Business Ethics
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: User Research, Usability Testing, Persona (User Experience), Interaction Design, User Experience, Design Research, Usability, User Centered Design, User Interface (UI) Design, Figma (Design Software), Design Elements And Principles, Wireframing, Web Design, UI Components, Prototyping, Responsive Web Design, Front-End Web Development
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Power Platform, Microsoft Copilot, Prompt Engineering, Microsoft Power Automate/Flow, Power BI, Microsoft 365, Multimedia, Microsoft PowerPoint, Dashboard, Microsoft Excel, Excel Formulas, Data Visualization, No-Code Development, Spreadsheet Software, Microsoft Office, Power Apps Component Framework, Microsoft Outlook, Microsoft Word, Presentations, Data Analysis
Beginner · Specialization · 3 - 6 Months

Alex Genadinik
Skills you'll gain: Overcoming Objections, Consultative Selling, Closing (Sales), Sales Strategy, Active Listening, Sales, General Sales Practices, Sales Process, Sales Prospecting, Rapport Building, Empathy, Customer Relationship Management
Mixed · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Deep Learning, MLOps (Machine Learning Operations), Responsible AI, Model Evaluation, Data Ethics, Data Management, Project Management Life Cycle, Unsupervised Learning, Human Computer Interaction, User Experience Design, Classification And Regression Tree (CART), Data Quality, Model Deployment, Data Preprocessing, Human Centered Design, Machine Learning, Project Management, Product Management, Product Design, Data Science
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: IBM Cloud, No-Code Development, ChatGPT, WordPress, LLM Application, Workflow Management, Generative AI Agents, Application Deployment, Artificial Intelligence, Business Workflow Analysis, AI Enablement, Self Service Technologies, Natural Language Processing, Customer Service
Beginner · Course · 1 - 3 Months

Skills you'll gain: Rmarkdown, Ggplot2, R (Software), R Programming, Data Analysis, Tidyverse (R Package), Data Visualization, Statistical Programming, Data Visualization Software, Data Cleansing, Data Manipulation, Package and Software Management, Data Structures
Beginner · Course · 1 - 3 Months

Skills you'll gain: Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), User Interface (UI), User Experience Design, Web Design and Development, Development Environment, Front-End Web Development, Javascript, Web Development, Web Applications, Responsive Web Design, Microsoft Visual Studio, Real Time Data, Data Validation
Beginner · Course · 1 - 3 Months

Intuit
Skills you'll gain: Financial Statements, Financial Statement Analysis, Bookkeeping, Payroll, QuickBooks (Accounting Software), Reconciliation, Accounting Software, Inventory Accounting, Financial Reporting, Income Statement, Payroll Tax, Inventory Control, Fixed Asset, Sales Tax, Accounting, Financial Analysis, Depreciation, Balance Sheet, Financial Accounting, Property Accounting
Beginner · Professional Certificate · 3 - 6 Months