Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

University of Michigan
Skills you'll gain: Cost Reduction, World History, International Relations, Social Studies, Political Sciences, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Regression Analysis, Data Science, Statistical Machine Learning, Data-Driven Decision-Making, R Programming, Statistical Inference, Applied Machine Learning, Machine Learning, Statistical Methods, R (Software), Data Analysis
Beginner · Guided Project · Less Than 2 Hours
University of Illinois Urbana-Champaign
Skills you'll gain: Supply Chain Management, Supply Chain, Supplier Risk Management, Supply Chain Planning, Supply Management, Supplier Management, Risk Management, Risk Management Framework, Risk Mitigation, Logistics, Crisis Management, Supplier Relationship Management, Manufacturing Operations, Demand Planning, Case Studies, Personal protective equipment, Operational Efficiency, Business Strategies
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Virtual Machines, Web Servers, Servers, Google Cloud Platform, Virtualization and Virtual Machines, Cloud Deployment, Application Deployment, Cloud Infrastructure, Cloud Hosting, Virtualization, Infrastructure As A Service (IaaS), Cloud Services, Virtual Networking, Command-Line Interface, Cloud Computing, Operating Systems
Beginner · Project · Less Than 2 Hours

Coursera
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Email Marketing, Customer Relationship Building, Dashboard, Customer experience improvement, Customer Data Management, Sales Development, Management Reporting, Integrated Marketing Communications, Sales Pipelines, Performance Reporting
Beginner · Guided Project · Less Than 2 Hours

Universiteit Leiden
Skills you'll gain: Health Systems, Health Care Administration, Health Administration, Governance, Care Management, Health Policy, Clinical Leadership, Social Network Analysis, Social Determinants Of Health, Preventative Care, Public Health and Disease Prevention, Community Health
Beginner · Course · 1 - 3 Months

Skills you'll gain: Docker (Software), ASP.NET, Integration Testing, Object-Relational Mapping, API Design, Identity and Access Management, Enterprise Architecture, Distributed Computing, Authorization (Computing), Database Development, Database Management, Dependency Analysis, Data Validation, Transaction Processing
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: C# (Programming Language), Software Architecture, .NET Framework, Object Oriented Design, Distributed Computing, Scalability, Object Oriented Programming (OOP), Software Design, Object-Relational Mapping, Microservices, MongoDB, Data Access, Model View Controller, Performance Tuning, Computer Programming, Maintainability, NoSQL, Event-Driven Programming
Intermediate · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: Responsible AI, Data Ethics, Artificial Intelligence, Healthcare Industry Knowledge, Health Systems, Health Care Procedure and Regulation, Ethical Standards And Conduct, AI Integrations, Healthcare Ethics, AI Workflows, Machine Learning, Health Informatics, Verification And Validation, Health Technology, Model Evaluation, Data Governance
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Financial Statement Analysis, Financial Statements, Operations Management, Financial Analysis, Selling Techniques, Operations, Supply Chain, Business Operations, Operational Efficiency, Sales, Balance Sheet, Sales Process, Business Management, Logistics Management, Marketing, Advertising, Marketing Strategies, Process Design, Business Economics, Lean Methodologies
Beginner · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Education Software and Technology, Digital pedagogy, Technology Solutions, Emerging Technologies, Innovation, Technology Strategies, Solution Design, Trend Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Generative AI, Data Pipelines, Responsible AI, Data Processing, AI Workflows, Data Analysis, AI Integrations, Automation, SQL, Data Cleansing, Debugging
Intermediate · Course · 1 - 3 Months