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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Popular Service Design Courses and Certifications


  • Status: Preview
    Preview
    D

    Duke University

    ART of the MOOC: Arte Público y Pedagogía

    Skills you'll gain: Peer Review, Constructive Feedback, Social Sciences, Art History, Community Development, Community Organizing, Pedagogy, Economics, Policy, and Social Studies, Social Impact, Social Justice, Liberal Arts, Aesthetics, Creativity, Education and Training, Cooperation, Culture, Digital pedagogy, Cultural Diversity, Intercultural Competence, Collaboration

    4.6
    Rating, 4.6 out of 5 stars
    ·
    129 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Michigan

    Введение в HTML5

    Skills you'll gain: Hypertext Markup Language (HTML), Web Development Tools, Web Content Accessibility Guidelines, HTML and CSS, Web Design and Development, Web Design, Web Development, Front-End Web Development, Semantic Web, Cascading Style Sheets (CSS), Web Presence, Web Servers

    4.9
    Rating, 4.9 out of 5 stars
    ·
    26 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Minnesota

    Accelerate: Professional Development with an Advanced Degree

    Skills you'll gain: Goal Setting, Project Management, Storytelling, Intercultural Competence, Communication Strategies, Professional Development, Communication, Verbal Communication Skills, Persuasive Communication, Leadership Development, Professional Networking, Cultural Diversity, Strategic Planning, Collaboration, Public Speaking, Planning, Cultural Sensitivity, Oral Expression, Leadership, Time Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    8 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Mastering Concrete Techniques

    Skills you'll gain: Construction Engineering, Laboratory Testing, Construction, Construction Inspection, Production Process, Manufacturing and Production, Construction Management, Manufacturing Operations, Plant Operations and Management, Manufacturing Processes, Civil Engineering, General Construction and Construction Labor, Safety Standards, Process Validation, Product Testing, Engineering Plans And Specifications, Chemical Engineering, Materials science, Drafting and Engineering Design, Structural Engineering

    4.9
    Rating, 4.9 out of 5 stars
    ·
    27 reviews

    Advanced · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Identity Protection and Governance 

    Skills you'll gain: Role-Based Access Control (RBAC), Azure Active Directory, Microsoft Azure, Cyber Governance, System Monitoring, Identity and Access Management, Cloud Security, Enterprise Security, Data Security, Authorization (Computing), User Provisioning, Multi-Factor Authentication, Cyber Security Policies

    4.7
    Rating, 4.7 out of 5 stars
    ·
    23 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Craft Canva Tiles

    Skills you'll gain: Canva (Software), Copywriting, Social Media Content, Content Creation, Social Media, Social Media Marketing, Instagram, Visual Storytelling, Brand Strategy, Storytelling, Branding, Graphic and Visual Design, Social Impact, Software Development Tools, Build Tools, Social Work, Time Management

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Implementation of PhET Activities for STEM Education

    Skills you'll gain: Teaching, Design Reviews, Mathematics Education, Simulations, Simulation and Simulation Software, User Feedback, Experimentation

    4.9
    Rating, 4.9 out of 5 stars
    ·
    22 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free
    Free
    É

    École normale supérieure

    Approximation Algorithms Part II

    Skills you'll gain: Theoretical Computer Science, Combinatorics, Algorithms, Operations Research, Graph Theory, Applied Mathematics, Model Optimization, Advanced Mathematics, Linear Algebra, Mathematical Modeling, Network Model, Probability, Probability & Statistics

    4.8
    Rating, 4.8 out of 5 stars
    ·
    47 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Building with OpenAI API

    Skills you'll gain: Prompt Engineering, OpenAI API, Token Optimization, LangChain, ChatGPT, Multimodal Prompts, Prompt Patterns, OpenAI, Generative AI, No-Code Development, LLM Application, AI powered creativity, Generative Model Architectures, Microsoft Power Platform, Application Programming Interface (API), Large Language Modeling, AI Workflows, Email Automation, Application Development, JSON

    3.6
    Rating, 3.6 out of 5 stars
    ·
    7 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    P

    Politecnico di Milano

    Platform Thinking: designing a Platform

    Skills you'll gain: Systems Thinking, Innovation, Product Development, Entrepreneurship, Strategic Thinking, Computing Platforms, New Business Development, Business Strategies, Business Modeling, Growth Strategies, Business Transformation, Target Market, Customer Analysis, Value Propositions, Case Studies

    4.7
    Rating, 4.7 out of 5 stars
    ·
    19 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Professional Presentations: Canva AI Magic Studio

    Skills you'll gain: Sales Presentation, Canva (Software), Sales Presentations, Visual Storytelling, AI powered creativity, Presentations, Microsoft PowerPoint, Advertising, Prompt Engineering, Branding, Photo Editing, Video Editing

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of London

    International Business Capstone

    Skills you'll gain: Financial Statements, Business Planning, Organizational Structure, Balance Sheet, Income Statement, Financial Analysis, Customer Analysis, Business Strategy, Organizational Effectiveness, Business Strategies, Business Management, Target Market, Financial Planning, Consumer Behaviour, Cost Accounting, Management Accounting, Cash Flow Forecasting, Market Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    118 reviews

    Mixed · Course · 1 - 3 Months

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In summary, here are 10 of our most popular service design courses

  • ART of the MOOC: Arte Público y Pedagogía : Duke University
  • Введение в HTML5: University of Michigan
  • Accelerate: Professional Development with an Advanced Degree: University of Minnesota
  • Mastering Concrete Techniques: L&T EduTech
  • Identity Protection and Governance : Microsoft
  • Craft Canva Tiles: Coursera
  • Implementation of PhET Activities for STEM Education: University of Colorado Boulder
  • Approximation Algorithms Part II: École normale supérieure
  • Building with OpenAI API: Packt
  • Platform Thinking: designing a Platform: Politecnico di Milano

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