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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free Trial
    Free Trial
    I

    IBM

    RAG for Generative AI Applications

    Skills you'll gain: Prompt Engineering, LangChain, Retrieval-Augmented Generation, LLM Application, Generative AI, Vector Databases, Embeddings, User Interface (UI), UI Components, Semantic Web, Database Systems, Model Evaluation, Data Storage Technologies, Databases, NoSQL, AI Enablement, Large Language Modeling, Flask (Web Framework), Database Management, AI Personalization

    4.6
    Rating, 4.6 out of 5 stars
    ·
    532 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    Adobe

    AI-Powered Content Marketing and Strategy

    Skills you'll gain: Adobe Express, Social Media Content, Responsible AI, Cross-Channel Marketing, Content Marketing, Generative AI, Social Media, Marketing Analytics, Data Ethics, Data-Driven Decision-Making, Marketing Strategies, Content Creation, Marketing Automation, Email Marketing, Social Media Campaigns, Adobe Creative Cloud, Graphic and Visual Design, Search Engine Optimization, Storytelling, Performance Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.1K reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: New
    New
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    Packt

    Top 20 Most Powerful Life Coaching Questions

    Skills you'll gain: Empowerment, Coaching, Personal Development, Optimism, Accountability, Journals, Positivity, Mentorship, Lifelong Learning, Self-Awareness, Empathy, Resilience, Goal Setting, Relationship Building, Creativity

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    G

    Google Cloud

    Generative AI Leader

    Skills you'll gain: Responsible AI, Generative AI Agents, Prompt Engineering, Google Gemini, Generative AI, Google Cloud Platform, AI Enablement, Google Workspace, AI Orchestration, Agentic systems, Customer experience improvement, AI Workflows, Productivity Software, Retrieval-Augmented Generation, Tool Calling, Cloud Computing, Artificial Intelligence, Business Solutions, Cloud Infrastructure, Collaboration

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
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    Packt

    Public Speaking for Beginners - Speak with Confidence

    Skills you'll gain: Growth Mindedness, Peer Review, Personal Attributes, Self-Awareness, Brainstorming, Prioritization

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    Universidad Nacional Autónoma de México

    Ser más creativos

    Skills you'll gain: Creativity, Creative Thinking, Brainstorming, Design Thinking, Creative Problem-Solving, Curiosity, Innovation, Cognitive flexibility, Problem Solving, Dealing With Ambiguity, Persona (User Experience)

    4.7
    Rating, 4.7 out of 5 stars
    ·
    3.3K reviews

    Mixed · Course · 1 - 3 Months

  • Status: New
    New
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    P

    Packt

    Networking Basics and TCP/IP Fundamentals

    Skills you'll gain: Network Architecture, Routing Protocols

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    Università Bocconi

    International Leadership and Organizational Behavior

    Skills you'll gain: Intercultural Competence, Conflict Management, Team Motivation, Professional Networking, Cultural Diversity, Organizational Leadership, Cross-Functional Team Leadership, Business Leadership, Communication, Leadership, Business Ethics, Relationship Building, Decision Making

    4.8
    Rating, 4.8 out of 5 stars
    ·
    3.5K reviews

    Mixed · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
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    C

    Creo Incubator

    ريادة الأعمال: التوسع واستراتيجية النمو في السوق

    Skills you'll gain: Go To Market Strategy, Competitive Analysis, Product Development, Market Analysis, Market Opportunities, User Experience, Marketing Strategies, Product Management, Market Research, Business Strategy, A/B Testing, Brand Strategy, Sales, Key Performance Indicators (KPIs)

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Introduction to Data Engineering

    Skills you'll gain: Extract, Transform, Load, Data Store, Data Architecture, Big Data, Data Integration, Data Infrastructure, Data Storage, Relational Databases, Data Pipelines, Data Warehousing, Data Storage Technologies, Apache Hadoop, Data Mart, Databases, Data Lakes, SQL, Data Security, Apache Spark, NoSQL, Data Science

    4.7
    Rating, 4.7 out of 5 stars
    ·
    3.5K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Introduction to Game Math and Basic Operations

    Skills you'll gain: Unity Engine, Video Game Development, Game Design, Computer Programming, General Mathematics, Computer Graphics, Arithmetic, Graphing, Geometry, Data Structures, Applied Mathematics

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    Alex Genadinik

    SMART Goals And Beyond: Goal Setting Using Latest Research

    Skills you'll gain: Goal Setting, Smart Goals, Professional Development, Personal Development, Planning, Self-Motivation, Decision Making, Time Management, Productivity, Prioritization, Empowerment, Psychology, Enthusiasm, Coaching, Scientific Methods, Adaptability

    Mixed · Course · 1 - 3 Months

Searches related to customer experience

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1…495051…549

In summary, here are 10 of our most popular customer experience courses

  • RAG for Generative AI Applications: IBM
  • AI-Powered Content Marketing and Strategy: Adobe
  • Top 20 Most Powerful Life Coaching Questions: Packt
  • Generative AI Leader: Google Cloud
  • Public Speaking for Beginners - Speak with Confidence: Packt
  • Ser más creativos: Universidad Nacional Autónoma de México
  • Networking Basics and TCP/IP Fundamentals: Packt
  • International Leadership and Organizational Behavior: Università Bocconi
  • ريادة الأعمال: التوسع واستراتيجية النمو في السوق: Creo Incubator
  • Introduction to Data Engineering: IBM

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