Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Prompt Engineering, LangChain, Retrieval-Augmented Generation, LLM Application, Generative AI, Vector Databases, Embeddings, User Interface (UI), UI Components, Semantic Web, Database Systems, Model Evaluation, Data Storage Technologies, Databases, NoSQL, AI Enablement, Large Language Modeling, Flask (Web Framework), Database Management, AI Personalization
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Adobe Express, Social Media Content, Responsible AI, Cross-Channel Marketing, Content Marketing, Generative AI, Social Media, Marketing Analytics, Data Ethics, Data-Driven Decision-Making, Marketing Strategies, Content Creation, Marketing Automation, Email Marketing, Social Media Campaigns, Adobe Creative Cloud, Graphic and Visual Design, Search Engine Optimization, Storytelling, Performance Analysis
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Empowerment, Coaching, Personal Development, Optimism, Accountability, Journals, Positivity, Mentorship, Lifelong Learning, Self-Awareness, Empathy, Resilience, Goal Setting, Relationship Building, Creativity
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Responsible AI, Generative AI Agents, Prompt Engineering, Google Gemini, Generative AI, Google Cloud Platform, AI Enablement, Google Workspace, AI Orchestration, Agentic systems, Customer experience improvement, AI Workflows, Productivity Software, Retrieval-Augmented Generation, Tool Calling, Cloud Computing, Artificial Intelligence, Business Solutions, Cloud Infrastructure, Collaboration
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Growth Mindedness, Peer Review, Personal Attributes, Self-Awareness, Brainstorming, Prioritization
Beginner · Course · 1 - 3 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Creativity, Creative Thinking, Brainstorming, Design Thinking, Creative Problem-Solving, Curiosity, Innovation, Cognitive flexibility, Problem Solving, Dealing With Ambiguity, Persona (User Experience)
Mixed · Course · 1 - 3 Months

Skills you'll gain: Network Architecture, Routing Protocols
Beginner · Course · 1 - 3 Months

Università Bocconi
Skills you'll gain: Intercultural Competence, Conflict Management, Team Motivation, Professional Networking, Cultural Diversity, Organizational Leadership, Cross-Functional Team Leadership, Business Leadership, Communication, Leadership, Business Ethics, Relationship Building, Decision Making
Mixed · Course · 1 - 3 Months

Creo Incubator
Skills you'll gain: Go To Market Strategy, Competitive Analysis, Product Development, Market Analysis, Market Opportunities, User Experience, Marketing Strategies, Product Management, Market Research, Business Strategy, A/B Testing, Brand Strategy, Sales, Key Performance Indicators (KPIs)
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Extract, Transform, Load, Data Store, Data Architecture, Big Data, Data Integration, Data Infrastructure, Data Storage, Relational Databases, Data Pipelines, Data Warehousing, Data Storage Technologies, Apache Hadoop, Data Mart, Databases, Data Lakes, SQL, Data Security, Apache Spark, NoSQL, Data Science
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Unity Engine, Video Game Development, Game Design, Computer Programming, General Mathematics, Computer Graphics, Arithmetic, Graphing, Geometry, Data Structures, Applied Mathematics
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Goal Setting, Smart Goals, Professional Development, Personal Development, Planning, Self-Motivation, Decision Making, Time Management, Productivity, Prioritization, Empowerment, Psychology, Enthusiasm, Coaching, Scientific Methods, Adaptability
Mixed · Course · 1 - 3 Months