IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
Stanford University
Skills you'll gain: Organizational Structure, Social Network Analysis, Decision Making, Organizational Development, Organizational Change, Organizational Effectiveness, Strategic Decision-Making, Social Sciences, Culture, Sociology, Analysis, Resource Management, Case Studies, Coordination, Negotiation
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Microsoft Word, Microsoft 365, Collaborative Software, Microsoft Office, Productivity Software, Document Management, Technical Documentation, Microsoft Windows, Writing, Editing, Computer Literacy, Peer Review
Beginner · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Balance Sheet, Financial Statements, Management Accounting, Performance Measurement, Income Statement, Financial Statement Analysis, Cost Accounting, Capacity Management, Operating Cost, Financial Reporting, Asset Management, Organizational Strategy, Performance Analysis, Financial Accounting, Operational Analysis, Financial Analysis, Budgeting, Operating Budget, Business Metrics, Cost Control
Beginner · Specialization · 3 - 6 Months

University of California, Irvine
Skills you'll gain: Editing, Writing, Writing and Editing, Proofreading, Report Writing, English Language, Style Guides
Mixed · Course · 1 - 3 Months

Wesleyan University
Skills you'll gain: Editing, Storytelling, Writing and Editing, Creativity
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Network Security, Incident Response, Incident Management, Business Continuity Planning, Business Continuity, Disaster Recovery, Security Controls, System Configuration, Configuration Management, Governance, Cyber Operations, Cybersecurity, Security Awareness, Security Management, Computer Security Incident Management, Cyber Attacks, Computer Security Awareness Training, Information Assurance, Data Security, Role-Based Access Control (RBAC)
Beginner · Specialization · 3 - 6 Months

DeepLearning.AI
Skills you'll gain: Prompt Engineering, Large Language Modeling, Prompt Patterns, Database Design, LLM Application, Database Development, Software Documentation, Software Design Patterns, Vibe coding, Databases, Collaborative Software, Software Testing, OpenAI API, Application Design, Technical Documentation, AI Integrations, Generative AI, Software Engineering, Software Development, Machine Learning
Beginner · Professional Certificate · 1 - 3 Months

Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Operations, Service Management, Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Support, Data Visualization, Customer Support, Sales Management, Customer and Client Support, Customer Service, Inside Sales, Data Storytelling, Performance Reporting, Business Reporting, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

IIMA - IIM Ahmedabad
Skills you'll gain: Sampling (Statistics), Data Visualization, Probability, Probability & Statistics, Statistical Hypothesis Testing, Statistics, Data Literacy, Statistical Visualization, Probability Distribution, Data Presentation, Statistical Methods, Data Collection, Statistical Inference, Estimation, Statistical Modeling, Statistical Analysis, Descriptive Statistics, Sample Size Determination, Data Analysis, Data Science
Beginner · Course · 1 - 3 Months

Skills you'll gain: Terraform, Infrastructure as Code (IaC), Cloud Infrastructure, Code Reusability, IT Automation, Command-Line Interface, Multi-Cloud, Configuration Management, Software Installation, Maintainability, Version Control, Authentications
Beginner · Course · 3 - 6 Months

Skills you'll gain: Responsible AI, Key Performance Indicators (KPIs), Cross-Functional Collaboration, Performance Measurement, Team Oriented, Cross-Functional Team Leadership, Compliance Management, Dashboard, Accountability, Continuous Monitoring, Regulatory Compliance, Dashboard Creation, Data Ethics, Governance Risk Management and Compliance, Governance, Performance Metric, Accountability Frameworks, Compliance Reporting, Regulatory Requirements, Law, Regulation, and Compliance
Beginner · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: New Product Development, Product Management, Product Development, Agile Product Development, Innovation, Product Improvement, Ideation, Customer Analysis, Customer Insights, Design Thinking, Stakeholder Engagement, Stakeholder Communications, Customer Engagement, Product Requirements, Agile Methodology, Data-Driven Decision-Making, Stakeholder Management, Product Testing, Business Modeling
Beginner · Course · 1 - 4 Weeks