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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


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    U

    Universitat Autònoma de Barcelona

    ¿Cómo persuadir? Jugando con palabras, imágenes y números

    Skills you'll gain: Persuasive Communication, Oral Expression, Storytelling, Data Presentation, Research, Graphic and Visual Design, Persona (User Experience), Statistics, Psychology

    4.4
    Rating, 4.4 out of 5 stars
    ·
    3.3K reviews

    Beginner · Course · 1 - 4 Weeks

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    Logical Operations

    Project Management: Managing Uncertainty and Risks

    Skills you'll gain: Risk Analysis, Project Risk Management, User Story, Communication Planning, Sprint Planning, Agile Project Management, Change Control, Project Management, Project Planning, Backlogs, Release Management, Stakeholder Communications, Team Leadership, Leadership, Microsoft Excel, Leadership Development, Microsoft Word, Microsoft Office

    Mixed · Course · 1 - 4 Weeks

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    U

    Università Bocconi

    Startup Calling: dall'idea all'impatto

    Skills you'll gain: Go To Market Strategy, Business Modeling, Entrepreneurship, Fundraising, Sales Presentations, User Research, Problem Management, Customer Insights, New Product Development, Market Opportunities, Value Propositions, Market Analysis, Competitive Analysis

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    L

    Logical Operations

    SAP Crystal Reports 2020 Essentials

    Skills you'll gain: Data Analysis Expressions (DAX), Microsoft Excel, Ad Hoc Reporting, Data Import/Export, Spreadsheet Software, Business Reporting, Microsoft Access, Report Writing, Management Reporting, Data Presentation, Data Analysis Software, Business Intelligence Software, Data Visualization, Data Analysis, Business Intelligence, SAP Applications, Data Integration, Microsoft Office

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Fundamentals of Management

    Skills you'll gain: Goal Setting, Professional Networking, Business Management, Staff Management, Leadership and Management, People Management, Planning, Customer Service, Business Leadership, Organizational Leadership, Organizational Strategy, Leadership, Change Management, Decision Making

    4.6
    Rating, 4.6 out of 5 stars
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    4K reviews

    Mixed · Course · 1 - 4 Weeks

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    A

    Alex Genadinik

    Beginner Affiliate Marketing: Start Earning On Day 1

    Skills you'll gain: Blogs, Pay Per Click Advertising, Search Engine Optimization, Social Media Marketing, Product Promotion, Web Analytics and SEO, Keyword Research, Content Marketing, Online Advertising, Marketing, Lead Generation, Email Marketing, WordPress, Copywriting, Target Audience

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    High-Impact Business Writing

    Skills you'll gain: Business Writing, Editing, Business Correspondence, Proofreading, Concision, Business Communication, Report Writing, Writing, Global Marketing, Technical Writing, Communication, Grammar, Target Audience

    4.5
    Rating, 4.5 out of 5 stars
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    3.9K reviews

    Beginner · Course · 1 - 4 Weeks

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    A

    Alex Genadinik

    Increase Your Creativity In Any Field! Become More Creative

    Skills you'll gain: Ingenuity, Growth Mindedness, Lifelong Learning, Problem Solving

    Mixed · Course · 1 - 3 Months

  • Status: New
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    M

    Microsoft

    Microsoft Big Data Management and Analytics

    Skills you'll gain: Model Deployment, PySpark, Azure Synapse Analytics, Feature Engineering, Data Pipelines, Databases, Microsoft Azure, Apache Spark, Extract, Transform, Load, Power BI, Data Lakes, Databricks, NoSQL, SQL Server Integration Services (SSIS), Cloud Management, Data Governance, Data Visualization Software, Performance Tuning, Big Data, Large Language Modeling

    Intermediate · Professional Certificate · 3 - 6 Months

  • Status: New
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    P

    Packt

    Introduction to Procedural Maze Building and Maze Algorithms

    Skills you'll gain: Unity Engine, Algorithms, Game Design, Video Game Development, Programming Principles, Virtual Environment, 3D Assets, Debugging, Data Structures

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    E

    EDUCBA

    Master Agile & Scrum: Analyze, Apply & Deliver Excellence

    Skills you'll gain: Continuous Improvement Process, Lean Methodologies

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    U

    University of Maryland, College Park

    AI for Business Leaders

    Skills you'll gain: AI Personalization, Responsible AI, Deep Learning, Forecasting, Business Leadership, Risk Management, Business Analytics, Machine Learning, Analytics, Artificial Intelligence, Marketing Analytics, Applied Machine Learning, Customer Analysis, Supply Chain Management, Data-Driven Decision-Making, Big Data, People Analytics

    Intermediate · Course · 1 - 3 Months

Searches related to customer experience

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1…646566…549

In summary, here are 10 of our most popular customer experience courses

  • ¿Cómo persuadir? Jugando con palabras, imágenes y números: Universitat Autònoma de Barcelona
  • Project Management: Managing Uncertainty and Risks: Logical Operations
  • Startup Calling: dall'idea all'impatto: Università Bocconi
  • SAP Crystal Reports 2020 Essentials: Logical Operations
  • Fundamentals of Management: University of California, Irvine
  • Beginner Affiliate Marketing: Start Earning On Day 1: Alex Genadinik
  • High-Impact Business Writing: University of California, Irvine
  • Increase Your Creativity In Any Field! Become More Creative: Alex Genadinik
  • Microsoft Big Data Management and Analytics: Microsoft
  • Introduction to Procedural Maze Building and Maze Algorithms: Packt

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