• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Service Design

Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Popular Service Design Courses and Certifications


  • F

    Fractal Analytics

    Design Thinking for Data Professionals

    Skills you'll gain: A/B Testing, Design Thinking, User Centered Design, Design and Product, Experience Design, Data Storytelling, Dashboard, User Feedback, Solution Design, Stakeholder Engagement, Stakeholder Analysis, Customer Insights, Interviewing Skills, Empathy & Emotional Intelligence, Business Requirements, Problem Solving, Product Testing

    ★ 4.5 (12) · Intermediate · Course · 1 - 3 Months

  • L

    L&T EduTech

    Design of Specific Systems

    Skills you'll gain: Stormwater Management, Water Sustainability, Hazardous Waste Operations And Emergency Response Standard (HAZWOPER), Sustainable Technologies, Water Resource Management, Thermal Management, Risk Management Framework

    Intermediate · Course · 1 - 4 Weeks

  • W

    Whizlabs

    Design security solutions for applications and data

    Skills you'll gain: Cloud Security, Data Governance, User Provisioning, Data Management, Data Security, Azure Active Directory, Cloud Development, Secure Coding, IT Security Architecture, Cloud Applications, Application Security, Identity and Access Management, Key Management, Encryption

    Advanced · Course · 1 - 4 Weeks

  • U

    University of Michigan

    Evaluating Designs with Users

    Skills you'll gain: Usability Testing, User Experience Design, User Experience, UI/UX Research, User Research, Design Research, Usability, Human Computer Interaction, Test Planning, Technical Communication, Interviewing Skills

    ★ 4.8 (303) · Beginner · Course · 1 - 3 Months

  • C

    Coursera

    UI/UX Design with Sketch: Travel Booking App

    Skills you'll gain: Wireframing, User Interface and User Experience (UI/UX) Design, User Interface (UI), User Interface (UI) Design, Prototyping, Usability, User Experience Design, User Experience, User Centered Design, Application Design, Interactive Design, Design Software

    Beginner · Guided Project · Less Than 2 Hours

  • P

    Parsons School of Design, The New School

    Leveraging Design Methods to Identify Business Opportunities

    Skills you'll gain: Design Thinking, Market Opportunities, Design Strategies, Business Risk Management, Design and Product, Experience Design, Risk Analysis, New Business Development, Human Centered Design, User Experience Design, Innovation, Design, User Experience, Ideation, Business Modeling, Lean Methodologies, Market Analysis, Ethical Standards And Conduct

    ★ 4.7 (18) · Intermediate · Course · 1 - 4 Weeks

  • I

    IESE Business School

    How to Build an Effective Service Company

    Skills you'll gain: Lean Methodologies, Workforce Management, Service Design, Lean Manufacturing, Service Improvement, Operations Management, Operational Excellence, Business Process Management, Process Optimization, Service Management, Operational Efficiency, Workforce Planning, Process Improvement, Staff Management, Process Analysis, Sustainable Business, Quality Improvement, Process Flow Diagrams, Capacity Management, Client Services

    ★ 4.4 (25) · Beginner · Course · 1 - 3 Months

  • E

    Eindhoven University of Technology

    Co-design for All: doing co-design in practice

    Skills you'll gain: Communication Planning, Human Centered Design, Research and Design, Visual Storytelling, Design Research, Prioritization, Decision Making, Communication Strategies, Stakeholder Engagement, Research, Research Design, Proposal Development, Ideation, Stakeholder Communications, Goal Setting, Process Development, Qualitative Research, Stakeholder Analysis, Case Studies, Organizational Change

    ★ 4.3 (8) · Beginner · Course · 1 - 3 Months

  • L

    L&T EduTech

    Design of Special Utility Systems

    Skills you'll gain: Environmental Regulations, Reliability, Pump Stations, Plant Operations and Management, Sustainable Design

    Intermediate · Course · 1 - 4 Weeks

  • P

    Parsons School of Design, The New School

    Using Design to Generate Innovative Business Solutions

    Skills you'll gain: Solution Design, Conversion Funnel Analysis, Design Thinking, Sustainable Business, Process Design, Business Solutions, Business Modeling, Business Strategies, Growth Strategies, Strategic Thinking, Innovation, Value Propositions, User Experience, Prototyping, Consumer Behaviour, Customer Insights

    ★ 4.6 (14) · Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Design a Professional Business card with QR code using Canva

    Skills you'll gain: Barcoding, LinkedIn, No-Code Development, Facebook, Cloud Applications, Social Media, Shared Media, Content Creation

    ★ 4.8 (119) · Beginner · Guided Project · Less Than 2 Hours

  • I

    IE Business School

    From Ideas to Impact: Design Thinking for User-Centricity

    Skills you'll gain: Design Thinking, Innovation, Human Centered Design, Problem Solving, Case Studies, Brainstorming, User Research, Ideation, Empathy

    ★ 4.7 (21) · Beginner · Course · 1 - 4 Weeks

1…8910…834

In summary, here are 10 of our most popular service design courses

  • Design Thinking for Data Professionals: Fractal Analytics
  • Design of Specific Systems: L&T EduTech
  • Design security solutions for applications and data: Whizlabs
  • Evaluating Designs with Users: University of Michigan
  • UI/UX Design with Sketch: Travel Booking App: Coursera
  • Leveraging Design Methods to Identify Business Opportunities: Parsons School of Design, The New School
  • How to Build an Effective Service Company: IESE Business School
  • Co-design for All: doing co-design in practice: Eindhoven University of Technology
  • Design of Special Utility Systems: L&T EduTech
  • Using Design to Generate Innovative Business Solutions: Parsons School of Design, The New School

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok