• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Engagement

Results for "customer engagement"


  • I

    Institute for the Future

    Simulation Skills: This is Your Brain on the Future

    Skills you'll gain: Strategic Thinking, Cognitive flexibility, Creative Thinking, Simulations, Creativity, Virtual Reality, Empathy, Self-Motivation, Strategic Planning, Personal Development, Scenario Testing, Innovation, Storytelling, Experience Design

    4.8 stars, 435 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (435) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • A

    Alfaisal University | KLD

    مهارات البيع الاحترافية | Professional Selling Skills

    Skills you'll gain: Overcoming Objections, Selling Techniques, Negotiation, Closing (Sales), General Sales Practices, Sales, Sales Process, Direct Selling, Product Knowledge, Communication, Oral Expression, Verbal Communication Skills, Rapport Building, Personalized Service, Customer Analysis, Greeting Customers, Customer Insights, Customer Service, Customer Engagement, Product Promotion

    4.6 stars, 54 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (54) · Beginner · Course · 1 - 4 Weeks

  • C

    Copenhagen Business School

    The Neuromarketing Toolbox

    Skills you'll gain: Consumer Behaviour, Marketing Psychology, Market Research, Magnetic Resonance Imaging, Marketing, Sensory Systems Analysis, Neurology, Science and Research, Experimentation, Marketing Strategy and Techniques, Research Methodologies, Research Design, Data Collection, Analysis, Anatomy, Decision Making, Electrophysiology, Psychology

    4.7 stars, 201 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (201) · Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Digital Marketing Trends

    Skills you'll gain: Brand Marketing, Digital Marketing Tools, Driving engagement, Marketing Strategies, MarTech, Digital Media Strategy, Digital Marketing Campaigns, Customer Engagement, Strategic Marketing, Social Media Marketing, Marketing, Digital Marketing, Consumer Behaviour, Market Trend, Strategic Planning, Trend Analysis

    4.5 stars, 107 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.5 (107) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • I

    IBM

    Data Warehouse Fundamentals

    Skills you'll gain: Data Warehousing, Extract, Transform, Load, IBM DB2, Star Schema, PostgreSQL, Snowflake Schema, Data Mart, Data Architecture, Data Modeling, Database Design, Database Systems, Data Lakes, Data Integration, Query Languages, Data Validation, Data Cleansing, SQL, Data Quality

    4.5 stars, 268 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.5 (268) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • M

    Microsoft

    Product Strategy and Roadmapping

    Skills you'll gain: Product Roadmaps, AI Product Strategy, Technology Roadmaps, Product Strategy, User Story, Product Management, Product Planning, Stakeholder Management, Product Requirements, New Product Development, Stakeholder Engagement, Product Development, Functional Specification, Ideation, Stakeholder Communications, Responsible AI, Requirements Management, Innovation, Market Opportunities, Market Research

    4.8 stars, 32 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.8 (32) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • T

    The Hong Kong University of Science and Technology

    FinTech Security and Regulation (RegTech)

    Skills you'll gain: Financial Regulation, Financial Regulations, Bank Regulations, FinTech, Financial Services, Financial Industry Regulatory Authorities, Law, Regulation, and Compliance, Regulatory Compliance, Mobile Banking, Regulatory Requirements, Financial Controls, Fraud detection, Loss Prevention, Data Security, Cybersecurity, Human Factors (Security), Insurance, Blockchain, Information Privacy, Security Controls

    4.7 stars, 337 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (337) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • S

    SkillUp

    Tableau Data Analyst Certification Preparation

    Skills you'll gain: Dashboard, Data Storytelling, Tableau Software, Dashboard Creation, Peer Review, Data Presentation, Presentations, Data Visualization, Interactive Data Visualization, Data Cleansing, Business Intelligence, Real Time Data, Data Manipulation, Business Intelligence Software, Transact-SQL, Data Quality, Data Transformation, Data Integration, Data Analysis, Data Visualization Software

    4.6 stars, 85 reviews, Advanced, Specialization, 3 - 6 Months

    ★ 4.6 (85) · Advanced · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • U

    University of Maryland, College Park

    PMP Exam Prep Certification Training

    Skills you'll gain: Team Performance Management, Project Management, Compliance Management, Agile Software Development, Management Training And Development, Strategic Decision-Making, Expectation Management, Drive Engagement, Plan Execution, Milestones (Project Management), Stakeholder Analysis, Resource Management, People Development, Governance Risk Management and Compliance, Risk Management, Technical Management, Change Control, Project Planning, Project Schedules, Technical Documentation

    4.6 stars, 298 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.6 (298) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • X

    Xbox

    Xbox Product Manager

    Skills you'll gain: User Story, Product Planning, User Interface (UI), Competitive Analysis, Product Roadmaps, User Interface and User Experience (UI/UX) Design, Stakeholder Management, Market Research, Product Management, User Interface (UI) Design, Usability, Design Thinking, User Experience Design, Stakeholder Engagement, AI Product Strategy, Mockups, Consumer Behaviour, Usability Testing, Product Strategy, Data Analysis

    4.7 stars, 71 reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.7 (71) · Beginner · Professional Certificate · 3 - 6 Months

    Status: Free trial
    Free trial
  • U

    University of Illinois Urbana-Champaign

    Assessment for Learning

    Skills you'll gain: Data Mining, Education Software and Technology, Digital pedagogy, Program Evaluation, Learning Management Systems, Analytics, Data Ethics, AI Personalization, Data Access, Natural Language Processing

    4.6 stars, 331 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (331) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • M

    Microsoft

    Microsoft Generative and Agentic AI Basics

    Skills you'll gain: Prompt Engineering, Generative AI, Agentic Workflows, AI Workflows, Generative AI Agents, AI Orchestration, Retrieval-Augmented Generation, Generative Model Architectures, Microsoft Azure, Agentic systems, Artificial Intelligence and Machine Learning (AI/ML), AI Security, LLM Application, Application Deployment, Responsible AI, ChatGPT, Artificial Intelligence, Artificial Neural Networks, Deep Learning, Machine Learning

    3.8 stars, 58 reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 3.8 (58) · Intermediate · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
1…100101102…399

In summary, here are 10 of our most popular customer engagement courses

  • Simulation Skills: This is Your Brain on the Future: Institute for the Future
  • مهارات البيع الاحترافية | Professional Selling Skills: Alfaisal University | KLD
  • The Neuromarketing Toolbox: Copenhagen Business School
  • Digital Marketing Trends: Coursera
  • Data Warehouse Fundamentals: IBM
  • Product Strategy and Roadmapping: Microsoft
  • FinTech Security and Regulation (RegTech): The Hong Kong University of Science and Technology
  • Tableau Data Analyst Certification Preparation: SkillUp
  • PMP Exam Prep Certification Training: University of Maryland, College Park
  • Xbox Product Manager: Xbox

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok