IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Google Analytics, Email Marketing, Data-Driven Marketing, Marketing Analytics, Web Analytics, Conversion Funnel Analysis, Marketing Effectiveness, Campaign Management, Performance Reporting, Goal Setting, Return On Investment
Beginner · Course · 1 - 4 Weeks

The Linux Foundation
Skills you'll gain: Open Source Technology, GitHub, CI/CD, Git (Version Control System), Continuous Integration, Collaborative Software, Continuous Deployment, Software Development Methodologies
Beginner · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: AI Personalization, Model Evaluation, Machine Learning Algorithms, Taxonomy, Decision Support Systems, Business Metrics, Applied Machine Learning, Test Data, Machine Learning, Dimensionality Reduction, Performance Metric, Spreadsheet Software, Data Collection, Performance Measurement, Analysis, Systems Design, Solution Design, Predictive Modeling, Microsoft Excel, Statistical Methods
Intermediate · Specialization · 3 - 6 Months

Board Infinity
Skills you'll gain: Ethical Standards And Conduct, Business Ethics, Decision Making, Investment Management, Conflict Management, Compliance Management, Financial Reporting, Performance Reporting, Law, Regulation, and Compliance, Accountability, Case Studies
Beginner · Course · 1 - 3 Months

The Expert Academy
Skills you'll gain: Service Recovery, B2B Sales, Account Management, Consultative Approaches, Account Strategy, Negotiation, Customer experience strategy (CX), Journey Mapping, Loyalty Programs, Customer Relationship Building, Customer Insights, Sales, Customer Retention, Emotional Intelligence, Sales Strategy, Customer experience improvement, Relationship Management, Selling Techniques, Value Propositions, Stakeholder Management
Intermediate · Specialization · 3 - 6 Months

John Wiley & Sons
Skills you'll gain: Team Building, Team Collaboration, Team Management, Team Performance Management, Collaboration, Team Leadership, Cross-Functional Collaboration, Product Strategy, Business Transformation, Business Leadership, Accountability, Strategic Leadership, Product Management, Organizational Structure, Accountability Frameworks, Stakeholder Engagement, Leadership, Complex Problem Solving, Empowerment, Stakeholder Communications
Intermediate · Course · 1 - 3 Months

The University of North Carolina at Chapel Hill
Skills you'll gain: Data Sharing, Data Management, Data Storage, File Management, Data Security, Information Management, Metadata Management, Records Management, Data Governance, Data Integrity, Data Persistence, Data Ethics, Version Control
Mixed · Course · 1 - 3 Months

Skills you'll gain: Pivot Tables And Charts, Dashboard, Dashboard Creation, Microsoft Excel, Financial Modeling, Excel Macros, Data Presentation, Interactive Data Visualization, Data Import/Export, Data Visualization, Spreadsheet Software, Data Modeling, Data Literacy, Forecasting, Workflow Management, Statistical Methods, Excel Formulas, Simulation and Simulation Software, Data Storytelling, Data Analysis
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Extract, Transform, Load, Web Scraping, Database Management, Databases, Unit Testing, Data Transformation, Data Access, Data Capture, Package and Software Management, Application Programming Interface (API), Data Integration, Data Wrangling, Integrated Development Environments, Data Pipelines, Maintainability, Python Programming, Programming Principles, Style Guides
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Team Performance Management, Performance Analysis, Performance Measurement, Dashboard Creation, Dashboard, Return On Investment, Performance Improvement, Project Performance, Project Management Software, Goal Setting
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Operations Research, Revenue Management, Demand Planning, Process Optimization, Customer Demand Planning, Process Improvement and Optimization, Simulation and Simulation Software, Logistics, Operational Analysis, Model Optimization, Microsoft Excel, Logistics Management, Business Analytics, Transportation, Supply Chain, and Logistics, Transportation Management, Forecasting, Supply Chain, Risk Analysis, Regulatory Compliance, Compliance Management
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Environmental Regulations, Environmental Laws, Laboratory Testing, Public Health, Environmental Monitoring, Environmental Science, Health Assessment, Public Health and Disease Prevention, Epidemiology, Law, Regulation, and Compliance, Biochemistry, Environmental Policy, Analytical Chemistry, Case Studies, Community Health, Risk Analysis
Beginner · Course · 1 - 3 Months