IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Creo Incubator
Skills you'll gain: Active Listening, Non-Verbal Communication, Constructive Feedback, Communication Strategies, Communication, Interpersonal Communications, Business Communication, Team Leadership, Organizational Leadership, Cultural Sensitivity, Stakeholder Communications, Leadership and Management, Leadership, Business Leadership, Leadership Development, Empathy, Adaptability
Beginner · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: ChatGPT, Market Research, Presentations, Business Correspondence, Risk Analysis, Business Writing, Productivity, Prioritization, Taking Meeting Minutes, Technical Writing, Content Creation, Administrative Support, Time Management, Organizational Skills, Technical Documentation, Excel Formulas
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Storytelling, Dashboard, Data Visualization, Key Performance Indicators (KPIs), System Monitoring, Performance Analysis, Data Visualization Software, Business Intelligence, Performance Metric, Continuous Monitoring, Budget Management, Cost Management, Decision Making
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: AI Orchestration, AI Workflows, Agentic Workflows, Agentic systems, Collaborative Software, System Design and Implementation, Interoperability, Coordination, Communication Systems, Network Protocols, Workflow Management, Case Studies, Scalability
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Electronic Medical Record, Patient Registration, Medical Records, Health Information Management, Patient Safety, Data Cleansing, Medical Privacy, Reconciliation, Records Management, Record Keeping, Data Validation, Data Integrity, Clinical Data Management, Consolidation, Data Quality, Quality Assurance
Beginner · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Excel Formulas, Microsoft Excel, Data Cleansing, Data Manipulation, Data Preprocessing, Spreadsheet Software, Data Transformation, Data Validation, Data Analysis, Pivot Tables And Charts, Automation
Intermediate · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Microsoft Word, Microsoft Office, Excel Macros, Microsoft Windows, Productivity Software, Document Management, Writing and Editing, Computer Literacy, Business Writing, Technical Documentation, Web Content, Proofreading, Collaborative Software, Writing, Collaboration, Editing, Web Content Accessibility Guidelines, Report Writing, Business Communication, Productivity
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: AWS Kinesis, Apache Kafka, Amazon Redshift, Data Lakes, Real Time Data, Data Management, Apache Hive, Apache Spark, Amazon S3, Data Pipelines, Data Processing, Big Data, Apache Hadoop, AWS Identity and Access Management (IAM), Query Languages, Serverless Computing, Scalability
Intermediate · Course · 1 - 4 Weeks
Starweaver
Skills you'll gain: Digital Forensics, Investigation, Cybersecurity, Data Integrity, Criminal Investigation and Forensics, Data Ethics, Computer Security, Scenario Testing, Technical Communication, Incident Response, Writing, Technical Documentation, Data Analysis Software, File Systems, Artifactory, Microsoft Windows
Beginner · Course · 1 - 3 Months
Skills you'll gain: Prometheus (Software), System Monitoring, Grafana, Site Reliability Engineering, Continuous Monitoring, Interactive Data Visualization, Query Languages, Anomaly Detection, Software Visualization, Linux, YAML, Docker (Software), Incident Management, Configuration Management, Real Time Data, Analysis
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Continuous Monitoring, Security Controls, Cybersecurity, Risk Management Framework, Cyber Risk, NIST 800-53, Risk Management, Cloud Security, Cyber Security Assessment, Incident Response, Authorization (Computing), Vulnerability Assessments, Disaster Recovery
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Cloud Management, Compliance Management, Infrastructure as Code (IaC), Terraform, Multi-Tenant Cloud Environments, Cloud Security, Cost Control, Automation, Amazon Web Services, Governance, Compliance Auditing, Cost Management, Scripting, Data-Driven Decision-Making, Analysis
Intermediate · Course · 1 - 4 Weeks