Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Skills you'll gain: Data Storytelling, Data Presentation, Data Visualization, Rmarkdown, Stakeholder Communications, Data Ethics, Data-Driven Decision-Making, Data Cleansing, Tableau Software, Spreadsheet Software, Data Validation, Data Visualization Software, Ggplot2, Presentations, Data Integration, Data Literacy, Data Integrity, Data Collection, Case Studies, Interviewing Skills
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Delegation Skills, Team Performance Management, Constructive Feedback, Team Building, Change Management, Organizational Change, Team Management, Coaching, Teamwork, Organizational Development, Employee Coaching, Team Motivation, Employee Performance Management, Leadership and Management, Business Transformation, Business Leadership, Leadership Development, Case Studies, Communication, Productivity
Intermediate · Specialization · 1 - 3 Months

Microsoft
Skills you'll gain: Database Administration, Database Systems, Microsoft Azure, Databases, Relational Databases, MySQL, SQL, Database Management, NoSQL, PostgreSQL, Data Security, Data Management, Cloud Deployment, Scalability
Beginner · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: Marketing Strategies, Marketing, Email Marketing, Marketing Analytics, Digital Marketing, Marketing Psychology, Customer Relationship Management, Digital Advertising, Google Ads, Social Media Marketing, Target Audience, Data Collection
Beginner · Course · 1 - 4 Weeks
University of Colorado Boulder
Skills you'll gain: Digital Advertising, Online Advertising, Advertising, Advertising Campaigns, Contextual Advertising, Pay Per Click Advertising, Google Ads, Performance marketing, Marketing, Paid media, Digital Marketing, Data Ethics, Customer Data Management, A/B Testing, Consumer Behaviour
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Service, Advertising, Market Research, Value Propositions, Brand Management, Customer Relationship Management, Target Market, Marketing Communications, Logistics, Customer Insights, Supply Chain Management, Sales Management, B2B Sales, Marketing Strategies, Selling Techniques, Competitive Analysis, Communication
Beginner · Course · 1 - 4 Weeks

The World Bank Group
Skills you'll gain: Climate Change Adaptation, Climate Change Mitigation, Interactive Learning, Environmental Issue, Sustainable Development, Social Impact, Environment, Environmental Policy, Natural Resource Management, Environmental Science, Energy and Utilities, Water Resource Management, Scientific Methods, Policy Analysis, Cooperation, Collaboration
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Presentations, Customer Analysis, Data Visualization, Data Presentation, Microsoft PowerPoint, Target Audience, Business Consulting, Microsoft Excel, Data Storytelling, Business Analysis, Data Analysis, Pivot Tables And Charts, Dashboard, Constructive Feedback
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Excel, Pivot Tables And Charts, Excel Formulas, Spreadsheet Software, Business Reporting, Data Visualization, Excel Macros, Dashboard, Forecasting, Data Analysis, Data Visualization Software, Predictive Modeling, Data Validation, Productivity Software, Data Entry, Data Management, Financial Modeling, Data Security, Data Integrity, Computer Literacy
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Overcoming Objections, Sales Process, Closing (Sales), Value Propositions, Rapport Building, Active Listening, Selling Techniques, Sales Presentation, Prospecting and Qualification, Digital Transformation, Business Communication, Sales, Technical Sales, Data Centers, Inside Sales, Customer Relationship Building, Sales Strategy, Customer Insights, Customer Analysis, Outside Sales
Beginner · Specialization · 1 - 3 Months

Google Cloud
Skills you'll gain: Identity and Access Management, Cloud Security, OAuth, Google Cloud Platform, Kubernetes, Cloud Storage, Security Controls, Data Storage Technologies, Application Security, Authorization (Computing), Data Security, Role-Based Access Control (RBAC), Hardening, Encryption, Key Management, Virtual Machines
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, IT Management, Continuous Improvement Process, Quality Improvement, Process Management, Operations Management, Information Technology, Business Process Management, Stakeholder Management, Governance, Change Management, Risk Management, Value Propositions
Beginner · Course · 1 - 3 Months