Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Samsung
Skills you'll gain: Hardware Troubleshooting, Electrical Safety, Technical Support, Test Equipment, Safety and Security
Intermediate · Course · 1 - 4 Weeks
Johns Hopkins University
Skills you'll gain: Systems Thinking, Health Systems, Health Policy, Public Health, Policy Analysis, Policy Development, Public Health and Disease Prevention, Simulations, Systems Analysis, Data Analysis Software
Mixed · Course · 1 - 4 Weeks

Saïd Business School, University of Oxford
Skills you'll gain: Responsible AI, Data Ethics, Governance, Governance Risk Management and Compliance, Compliance Management, Enterprise Risk Management (ERM), Risk Management Framework, Risk Management, Business Ethics, Artificial Intelligence, Ethical Standards And Conduct, Organizational Strategy, Law, Regulation, and Compliance, Artificial Intelligence and Machine Learning (AI/ML), Information Privacy, Generative AI, Information Management, Agentic systems, Generative AI Agents, Business Leadership
Beginner · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Semiconductors, Analytical Testing, Electronic Components, Engineering, Scientific, and Technical Instruments, Analytical Chemistry, Image Analysis, Electronics, Application Specific Integrated Circuits, Laboratory Equipment, Production Process, Test Equipment, Materials science, Electrical Engineering, Laboratory Testing, Manufacturing Processes, Process Control, Electronics Engineering, Structural Analysis, Laboratory Research, Laboratory Experience
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Adobe Firefly, Visual Storytelling, AI powered creativity, Storyboarding, Adobe Express, Multimodal Prompts, Prompt Engineering, Responsible AI, Collaborative Software, Creativity, AI literacy, Adobe Creative Cloud, Prompt Engineering Tools, Generative AI, Adobe Photoshop, Adobe Illustrator, Creative Design, Storytelling, Branding, Content Development and Management
Beginner · Specialization · 3 - 6 Months

Vanderbilt University
Skills you'll gain: Object Oriented Programming (OOP), Algorithms, Object Oriented Design, Software Engineering, Program Development, Matlab, Application Development, Computer Programming, Theoretical Computer Science, Programming Principles, Engineering Calculations, Mathematical Software, Engineering Analysis, Applied Mathematics, Numerical Analysis, Scripting, Performance Tuning, User Interface (UI)
Intermediate · Course · 1 - 3 Months

Dartmouth College
Skills you'll gain: C (Programming Language), Software Documentation, Programming Principles, Computer Programming, Embedded Software, Computer Programming Tools, Computational Logic, Linux
Beginner · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Business Writing, Oral Expression, Presentations, Grammar, Rapport Building, Business Communication, Technical Communication, Verbal Communication Skills, Writing, People Development, Vocabulary, Business Correspondence, Interpersonal Communications, Communication, Interviewing Skills, English Language, LinkedIn, Communication Strategies, Constructive Feedback, Professional Networking
Mixed · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Image Analysis, Computer Vision, Autoencoders, Convolutional Neural Networks, Vision Transformer (ViT), Generative Adversarial Networks (GANs), Recurrent Neural Networks (RNNs), Deep Learning, Generative Model Architectures, Artificial Intelligence and Machine Learning (AI/ML), Computer Graphics, Visualization (Computer Graphics), Machine Learning Methods, Model Deployment, Embeddings, Artificial Intelligence, Data Ethics, Data Processing, Applied Machine Learning, Linear Algebra
Build toward a degree
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Microarchitecture, Computer Architecture, Embedded Software, Embedded Systems, Hardware Architecture, System Requirements, Product Support
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Linux Commands, Linux, Linux Servers, Command-Line Interface, Linux Administration, File Management, Unix, grep
Beginner · Guided Project · Less Than 2 Hours

Technical University of Denmark (DTU)
Skills you'll gain: Power Electronics, Electrical Power, Plant Operations and Management, Sustainable Engineering, Electrical Systems, Sustainable Technologies, Energy and Utilities, Semiconductors, Electronics, Environmental Engineering, Electrical Engineering, Materials science, Physics, Engineering Calculations, Manufacturing Processes, Mathematical Modeling
Intermediate · Course · 1 - 3 Months