Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University of Leeds
Skills you'll gain: Engineering Design Process, Engineering Management, Requirements Elicitation, Product Lifecycle Management, Problem Solving, Product Development, Design, Engineering Practices, New Product Development, Product Requirements, Conceptual Design
Beginner · Course · 1 - 4 Weeks

Berklee
Skills you'll gain: Music Performance, Oral Expression, Self-Awareness, Music, Performing Arts, Meditation & Breathwork, Adaptability, Creativity
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Health Informatics, Clinical Informatics, Informatics, Decision Support Systems, Solution Design, Health Technology, Health Care, Usability Testing, Requirements Elicitation, Electronic Medical Record, User Centered Design
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Transportation, Supply Chain, and Logistics, Transportation Operations, Purchasing, Logistics Management, Supply Chain Planning, Service Management, Manufacturing Operations, Demand Planning
Beginner · Course · 1 - 3 Months

Skills you'll gain: New Product Development, Product Management, Product Development, Product Lifecycle Management, Product Planning, Project Management Life Cycle, Product Design, Stakeholder Engagement, Stakeholder Management, Competitive Analysis, Product Testing, Product Requirements, Commercialization, Stakeholder Analysis, Market Analysis, Team Building, Stakeholder Communications, Market Research, Team Management
Beginner · Course · 1 - 3 Months
Northeastern University
Skills you'll gain: Journey Mapping, Decision Support Systems, Business Solutions, AI Product Strategy, Predictive Analytics, Data-Driven Decision-Making, Artificial Intelligence and Machine Learning (AI/ML), Analytics, Predictive Modeling, Customer Analysis, AI Integrations, Applied Machine Learning, Healthcare Industry Knowledge, Artificial Intelligence, Machine Learning, Machine Learning Algorithms, Model Evaluation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: LangGraph, AI Workflows, Agentic Workflows, AI Orchestration, Generative AI Agents, Agentic systems, LangChain, LLM Application, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Prompt Patterns, Retrieval-Augmented Generation, Tool Calling, Responsible AI, Risking, Context Management, Software Development, Python Programming, Data Science
Intermediate · Course · 1 - 4 Weeks

Fractal Analytics
Skills you'll gain: Prompt Engineering, Responsible AI, Generative AI, Generative Model Architectures, Code Review, Data Ethics, AI Workflows, AI literacy, Artificial Intelligence, Object Oriented Programming (OOP), Risking, Machine Learning Methods, Artificial Neural Networks, Maintainability, Computer Programming, AI powered creativity, Debugging, Problem Solving, Critical Thinking, Data Analysis
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Data Presentation, Data Storytelling, Presentations, Data Cleansing, Rmarkdown, Data-Driven Decision-Making, Data Validation, Data Ethics, R (Software), Analytical Skills, Interactive Data Visualization, Dashboard, Spreadsheet Software, Ggplot2, SQL, File Management, Dashboard Creation, Data Analysis, Sampling (Statistics), Interviewing Skills
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Feature Engineering, Model Deployment, Data Ethics, Exploratory Data Analysis, Model Evaluation, Unsupervised Learning, Data Presentation, Tensorflow, Application Deployment, Dimensionality Reduction, MLOps (Machine Learning Operations), Model Training, Probability Distribution, Apache Spark, Statistical Hypothesis Testing, Design Thinking, Market Opportunities, Data Science, Machine Learning, Python Programming
Advanced · Specialization · 3 - 6 Months

Skills you'll gain: Cloud Infrastructure, Microsoft Azure, Infrastructure As A Service (IaaS), Data Processing, Big Data, Apache Spark, Artificial Intelligence and Machine Learning (AI/ML), Databricks, Infrastructure Security, Data Pipelines, Virtual Networking, Azure DevOps, Virtual Machines, Azure Active Directory, Analytics, Active Directory, Network Security, Model Deployment, Python Programming, Role-Based Access Control (RBAC)
Beginner · Specialization · 3 - 6 Months

Board Infinity
Skills you'll gain: Quality Management, Quality Management Systems, ISO 9000 Series, Statistical Process Controls, Product Quality (QA/QC), Quality Improvement, Quality Monitoring, Quality Assessment, Service Improvement, Customer experience strategy (CX), Customer experience improvement, Continuous Quality Improvement (CQI), Quality Control, User Feedback, Product Improvement, Continuous Improvement Process, Technical Standard, Process Improvement
Beginner · Course · 1 - 4 Weeks